Experiencing a flood in your home is both overwhelming and distressing. From ruined furniture to soaked walls and potential mould growth, it can feel like you’ve lost control of your own space. But you’re not alone. With the right approach and professional support, recovery is possible. At Reztor, we specialise in residential water damage repair, helping homeowners across Queensland and New South Wales bounce back stronger. In this guide, we’ll walk you through what to expect, what to do, and how to restore your home safely and effectively.
What Happens After a Flood: Immediate Impacts
Floods cause more than just surface water—you’re often dealing with hidden moisture, contaminated materials, and structural risks.
Immediate consequences may include:
- Waterlogged floors, walls, and insulation
- Electrical hazards and appliance failure
- Contaminated water from sewer systems or stormwater runoff
- Mould and mildew growth within 24–48 hours
- Weakened structural integrity
This is why residential water damage repair must begin quickly and be handled professionally.
Step-by-Step Guide to Residential Water Damage Repair
1. Emergency Response & Damage Assessment
Time is critical. At Reztor, we respond 24/7 to minimise damage and restore safety. Our certified technicians assess visible and hidden damage using advanced tools such as moisture metres and thermal imaging.
We check for:
- Subfloor moisture
- Electrical safety
- Potential mould outbreaks
- Structural concerns
2. Water Extraction & Drying
We remove standing water using commercial-grade pumps and extractors, then deploy industrial air movers and dehumidifiers to remove all excess moisture.
This is essential to:
- Prevent mould growth
- Avoid timber rot and plaster swelling
- Prepare for restoration works
3. Mould Remediation
If your floodwater was left untreated for more than 24 hours, there’s a high chance of mould. Reztor’s remediation services include antimicrobial treatments and air filtration to keep your family safe.
4. Contents Restoration or Disposal
We carefully evaluate furniture, rugs, electronics, and personal items. Depending on the extent of damage, some may be salvaged, professionally cleaned, or documented for insurance and safely disposed of.
5. Structural Repair & Rebuild
We repair damaged plasterboard, insulation, timber framing, skirting boards, and flooring. Our licensed trades handle everything—from demolition to repainting.
We ensure your home is not just repaired, but restored to pre-flood condition or better.
Insurance & Documentation Support
Dealing with insurance after a flood can be stressful. Reztor assists with:
- Detailed reports and moisture readings
- Photographic evidence of damage
- Itemised scope of works
- Liaison with your insurer or loss assessor
This speeds up the claim and helps reduce out-of-pocket costs for homeowners.
Why Choose Reztor for Residential Water Damage Repair?
? Rapid 24/7 Emergency Service
? IICRC-Certified Technicians
? Advanced Drying & Moisture Detection Equipment
? Mould Remediation Specialists
? Full Rebuild & Project Management Services
? Support with Insurance Claims
We’ve helped hundreds of homeowners across QLD and NSW recover from devastating water damage with compassion, care, and precision.
Conclusion: You Don’t Have to Face It Alone
Floods are traumatic—but they’re not the end. With professional help from Reztor, your home can be restored quickly, safely, and thoroughly. From initial water extraction to full rebuilds, we’re here to help you through every stage of residential water damage repair.
? Call Reztor today on 1800 739 867 or visit www.reztor.com.au to request urgent assistance or schedule a free site assessment.
