Providing the Water Damage, Fire Damage, Mould Remediation & Specialised Property Services You Need
Over 20,000 Homes And Businesses In South East Queensland Have Trusted Reztor Restoration To Restore Their Property. You Can Count On Us Too, No Matter How Severe Your Disaster May Be.
- RESIDENTIAL
- COMMERCIAL
- INDUSTRIAL
- INSTITUTIONAL
Water Damage
Reztor Restoration provides emergency water damage restoration services that includes: water removal / extraction, flood clean up, drying of wet carpet & building materials, structural drying, sewage clean up and preventative measures.
Mould
& Bacteria
Mould & Bacteria can be harmful to the indoor environment. We will provide safe and effective removal strategies to ensure the environment is safe and free from harm. We will also address the underlying water damage issues.
Fire
& Smoke
Residue from fire and smoke poses severe indoor hazards. Team Reztor will provide fire damage restoration specialty cleaning, manage smoke odours (including smoke cleaning) , restoring your property back to pre-loss conditions.
Specialised Cleaning
It’s not clean until it’s Reztor clean! We have a full range of specialised services including premium carpet cleaning, tile and grout hard surface cleaning, odour control and COVID-19 cleaning. We provide healthy environments for everyone!
Commercial
DAMAGE
We’ve got you covered! We specialize in large loss commercial water damage restoration. Our critical thinking strategies will get you back into your business sooner. No job is too big or too small we have capabilities of drying multiple apartment blocks.
Reztor restoration is the best choice for comprehensive restoration services!
Our services include Water Damage Restoration, Fire Restoration, Mould Remediation and more.
We work with every insurance company and have an unprecedented reputation for ease of business, effective communication and timely job completion. We do this by offering unparalleled expertise, anytime, anywhere, anything property.
We promise to deliver competitive pricing, best in class customer service with redefined customer experience.
Ongoing Communication
Accurate Estimates
Immediate Response
Reztor Restoration Can Assist With Your Water Damage, Fire Damage, or Mould Remediation 24/7 Day or Night
Our Customers Love Us Because
1 On Time
2 On Budget
3 Ease of Business
4 24 Hour Service
5 Specialist Team
6 Exceptional Customer Service
7 Continuous Communication
From Start to Finish Consider it Done!
If you call us needing help – we promise that our trained team of in-house Reztor Restoration technicians will show up on time, fully prepared, and ready to fix property problem!
We Commit To:
Reduce stress
We got it!
Restore your property
Quickly and efficiently.
Prevent Secondary Damage
Your property is out priority.
Our customers tell us how thankful they are that they chose Reztor Restoration because they could feel the compassion and empathy from the first time they spoke with us on the phone.
Don't Delay, Call Us Today!
Highly Recommended!
“I can’t recommend Reztor enough. Fast & professional Water Damage Company. They took carpet of the flood water and wet carpet quickly and were a pleasure to deal with, from the first call right to the very end. They really eased my fears. Thanks guys!
Kristian Samuels
Real Estate Agent
Amazing Service!
We could hardly believe that is company was on site and ready within the hour as they claimed. Every facet of the job was handled professionally, from top to bottom. Thank you for continuous efforts to get us back into our office safely. A big thanks to the Water Damage Service Team.
Jacob Butler
Businessman
Fast and Efficient!
After suffering a water damage in Brisbane, Reztor was able to quickly arrive, extract the water from the carpet, set up and dry our structure without disruption. We are very thankful for your approach to customer service and expertise to get this done quickly.
Kelsey Turner
Homeowner
Our Services
When disaster strikes, you deserve a dedicated restoration team that can handle it all. Reztor Restoration is your one-stop-shop for complete property restoration
Water Extraction / Water Removal
We offer a 24/7 emergency water extraction service to remove water from your carpet and flooring and then can dry the building to minimise the damage caused by a water intrusion / flood.
Water Damage
Assessment
We’re renowned for our lightning-fast response, accurate assessments & expert water damage restoration services. If you have a hidden water leak our water damage specialist team can locate it quickly.
Flood
Clean-up
Get reliable, expertly trained, and certified water damage professionals at your door in an hour or less! Wet Carpet, Flooded house, Water in the ceiling or large commercial premises flood - no problem!
Wet Carpet
Drying
Using our specialised water extraction equipment and wet carpet air dryers and commercial dehumidifiers, your flooded carpet can be dried quickly and in place to avoid replacement.
Structural
Drying
Properly drying the wet building structure after water damage and making sure the wet walls are dried after a flood or leak is paramount to stop mould growth, rot & malodour. Act quickly to minimise the damage.
Mould and
Bacteria Control
Our certified technicians will ensure your mould issues are safely, efficiently and permanently eradicated with our professional mould removal service. Any water damage will also be addressed.
Fire
Restoration
We provide efficient and permanent fire and smoke restoration and cleaning solutions for fire and smoke affected properties. Urgency is the key! The faster that you can clean the fire the better!
Large Loss Water Damage Restoration
Our large loss commercial water damage specialists can assist 24/7 day and night. With teams of staff and enough equipment to dry multiple apartments at the one time. You can count on us!
Whether it’s from a flood, fire, or severe mould growth, we bring your property back to pre-loss condition, without the hassle of needing to hire multiple companies.
We invest heavily in our technicians to ensure we are the best team available for anything property.
We’ve Got You Covered.
We take pride in our work, communicate openly with clients and employ the type of people you will feel comfortable inviting into your home or business.
All Reztor Restoration technicians are:
Highly experienced in real-life disaster situations
Certified and educated to the most rigorous standards
Equipped with (and trained to use) state-of-the-art equipment
Required to deliver the highest level of service possible
Trained and specialized in every service needed.
So Don't Delay, Call Us Today!
Your dedicated team
with the most up-to-date damage assessment and restoration equipment on the market to quickly and efficiently control the restoration process in ways that other restoration teams can’t.
Our state-of-the-art inspection tools will verify the drying process and even assist in locating any hidden pockets of water so we can guarantee that your property is safe.
We Hold Our Technicians to the
Highest Standards in the Industry
Our technicians are not only IIRC certified, but they also exceed the most intense industry standards thanks to our rigorous additional education and industry certification requirements.
Restoration is an intense process that requires expertise in a wide range of situations.
By calling us, you can sit back and relax knowing that professionals are taking the necessary steps to properly fix your problem and restore your property.
Recover From A
As South East Queensland’s Most Reliable Restoration Company
We’ve Seen And Serviced It All.
The fact that you are searching for a disaster restorer means you already have a lot on your plate. We deal with disasters daily, and we want you to rest assured knowing that you have hired the best people to do so, promptly and professionally.
For you, a water damage, fire damage or mould problem is a stressful disaster. To us, it’s all in a day’s work, and we’re happy to help!
Our team has successfully restored thousands of water damaged, fire damaged and mould affected properties for the commercial, insurance and residential market. From a burst pipe in a single-family home to flooding in a building with 56 affected apartments, we’ve helped customers handle all sorts of situations.
You deserve a restoration team that has helped thousands of people just like you get back to their daily life with as little stress and interruption as possible.
24/7 Emergency Service
We offer 24 hours, 7 days a week, 1-hour rapid emergency response for all water damaged proprerties/flood emergencies. A fast response is vital to minimise damage.
Competitive Pricing
Reztor Restoration is highly respected in both the private and insurance sectors, and you can be sure all our work is a quality standard and a very competitive pricing structure.
Trained & Certified
Reztor Restoration strives to be at the top of the game. All our staff and management team are continuously trained and certified by various industry bodies.
State of Art Equipment
We invest in the very best equipment on the market. Our commitment to staying up to date ensures the best experience possible.
We get the job done right, every time.
Don't Delay, Call Us Today!
To Stop The Damage And Save Your Property!
WE’RE OPEN NOW!
CALL US NOW!
Calling an unreliable, profit-first company puts you at risk of not getting the services you need if you:
1 Woke up to find your house flooded
2 Came home from work to find a pipe leak
3 Recently discovered you have a mould, bacteria or mildew problem
4 Need to get your rental property back to normal after a fire
5 Can’t figure out how to handle a sewage backup
6 Think that an appliance in your property is causing water damage
7 Your carpet is wet and starting to smell
8 Struggling with any other water, fire or mould related problem
Then You Deserve Reliable Professional Help!
Choosing The Right Restoration company Is A Big Deal, And You Deserve One With A Great Reputation
Reztor Restoration offers a customised approach for all clients.
When We Say We Can Handle It All, We Mean It
Check out some of our previous work!
Get Started With 3 Simple Steps
#1. Schedule a Consultation
We’ll learn more about your property and understand the environment you operate in. The more we understand how you operate, the more we help you get to the next level. This discussion is all about you!
#2. Design your Solution
Based on what we learn from our initial briefing, we’ll create a tailored property solution specially designed to help mitigate your property issues
#3. Implement Procedures
Your property is our priority! Services commence
Guides and Resources
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Frequently Asked Questions
1 Where are you located?
Our facility is located at 9/35 Learoyd Rd, Acacia Ridge, QLD, 4110. However, we have an extensive network of staff located strategically within our service areas.
2 What areas can you service?
We have a large service area including Brisbane, Gold Coast, Redland Bay, Northern NSW, Sunshine Coast and Toowoomba regions.
3 How soon can you get to my property?
We strive to get to your premises as soon as possible. Typically our staff are onsite within the hour; however, this can be affected by location and availability. For instance, in storm events, we may deal with hundreds of individual claims. We will always keep you updated in this instance.
4 How long does the water damage drying process take?
Every water damage job is different; therefore, it is challenging to give exact times. Our goal is to dry the property within 3-4 days; however, as every job is different based on temperatures, humidity, and materials to be dried, this could take up to 7 days or longer. For instance, direct stick carpet with no underlay will dry much faster than carpet laid on thick underlay. If we are drying out particle board or timber floors, this again is a much slower process.
5 What are the benefits of drying my home?
As restorers, our main job is to mitigate the loss and prevent further secondary damage such as mould/microbial growth by drying out the property after a flood event. This process helps limit the number of building works/ replacement of materials that may be required to restore the home to a pre-loss condition, which can be a real economic advantage and less of a disruption in your home.
6 Will my homeowner's insurance cover the water damage of a burst pipe?
Your homeowners’ insurance will likely help cover the water damage caused by a plumbing leak if the leak is sudden and accidental.
However, it’s essential that homeowners keep their property in good condition and not neglect any maintenance issues. Otherwise, the claim may not be accepted due to poor maintenance.
7 Can my wet carpet be dried out?
If the water that flooded your rug/carpet were from a clean water source, you would likely be able to save your carpet.
If the water that soaked your rug/carpet were contaminated, then our recommended course of action would be to remove and replace the carpet due to the potential health risks associated with leaving bacteria and toxins within your carpet.
The very best thing you can do is have our water damage restoration team attend the property. We have various methods to dry out your wet carpet so that it’s like nothing has ever happened.
Generally speaking, the first step would be to suck up the water with our water extraction equipment and then install our specialised drying equipment such as carpet drying air movers, commercial-grade dehumidifiers and specialist heat drying equipment.
8 What are the signs of water damage in my home?
Water damage is a huge hazard and happens a lot more often than you might realise. It can happen to a home, old or new, at any time and can result in many different problems. Large or small leaks can cause severe structural damage and, if not correctly handled and repaired, this damage can worsen over time.
Here are just a few things to be on the lookout for signs of water damage:
1. Dark or Wet Spots on the wall or ceilings.
Keep your eye out for discolouration on the ceiling and the interior and exterior walls of your home. These watermarks are usually quite telling.
2. Cracking, Bubbling, or Flaking to to your walls or ceilings.
Water damage could be present if the drywall or paint on your ceiling or walls begins to crack, bubble, or flake.
3. Pooling Water or Puddles on your flooring
Leaks or ongoing drips can lead to pools of water. If a puddle comes back once you’ve cleaned it up, that could mean you may have a water leak.
4. Sounds of Running Water
Sometimes you won’t see water damage, but you might be able to hear it if you hear a dripping sound, a creaking floor, or even rushing or running water. However, these sounds can also indicate a perfectly functioning system. So listen for changes in sound.
5. Increase in Utility Bills
Have you noticed your water bill suddenly spiked? This could be a sign of a hidden leak.
6. Damp, Musty, or Mouldy Smell
Damp, musty, or mouldy smells can be a significant indicator of water damage. Dampness has such a distinct smell, and it’s hard to miss. This smell is often accompanied by the smell of mould and, unfortunately, water damage.
If you suspect that there has been water damage in your home, it is best to call Reztor Restoration right away!
9 How much does water damage restoration cost?
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10 What is the process of restoring water-damaged carpet?
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