ClickCease

Recover From Fire and Smoke Damage Fast With Reztor Restoration Services

You’ve survived a devastating fire. You’re exhausted and under an incredible amount of pressure. But the fire and smoke damage isn’t over. Right now, smoke and soot continues to corrode belongings, surfaces and the structure of your property.

You must act now. But who can you trust?

Stop The Stress. Stop The Risk. Stop The Rot.

Reztor is the total solution for victims of fire and smoke damage. We arrive within the hour to relieve you of every burden associated with the assessment, preservation and restoration of your property.

When we get to the scene of a fire, our urgent objective is to get your life back to normal with the least amount of stress, costs and hassles.

Minimise Damage And Maximise Your Insurance Claim

When claims are on the line, mistakes are not an option. That’s why our technicians are trained to use the most precise, transparent and technically advanced procedures. With incredible speed and vigilance, we recover belongings you’d lost hope for and minimise the secondary effects of fire and smoke damage.

We never put your claim at risk. Reztor ensures you receive the best insurance payout. We don’t work for insurance companies. We work for you!

fire restoration service

One Call and We’re There!

24/7, 365 days a year. We’re ready for your call. Within minutes, an experienced restoration expert will be on the way. Let Reztor take control and manage the issues so you can focus on getting your life back to normal.

You can concentrate on dealing with the personal effects of the fire. We’ll deal with the damage.

smoke restoration services

The industry leader, delivering nothing but the best

With the latest equipment and innovative techniques, Reztor is at the cutting edge. Our innovative techniques and equipment will make the difference between your belongings being saved or trashed. 

You’ll be impressed by our ability to preserve furnishings, save surfaces and restore the property to its former state. Fire and smoke damage?

Fire And Smoke Damage Will Rapidly Get Much Worse
If You Don't Act Fast!

After a fire has been extinguished, you think the worst of the devastation is behind you But the corrosive effects of smoke, soot and chemicals from the fire fight continue to damage the property and add to the costs of restoration.

fire damage restoration

Within Minutes

fire restoration

Within Hours

smoke damage restoration

Within Days

fire damage restoration service

Within Weeks

But you can stop the damage. Within an hour of your call, an experienced Reztor smoke damge and restoration specialist will be there to guide you through the restoration process. We’ll save you further hardship, minimise costs and get your life back to normal

Start the Recovery

Types of Fire

Cleaning up after a fire is just one part of a job. We understand that there are many types of smoke damage and
their resulting damage must be handled as the unique situation it is.
Ordinary Combustibles

The most common type of fire includes organic material such as wood, cloth, rubber and some plastics.

Combustibles

Flammable Liquid & Gas
The most common type of fire includes organic material such as wood, cloth, rubber and some plastics.
Electrical
The most common type of fire includes organic material such as wood, cloth, rubber and some plastics.
Metal
The most common type of fire includes organic material such as wood, cloth, rubber and some plastics.
Oil
The most common type of fire includes organic material such as wood, cloth, rubber and some plastics.

What to do after the fire:

Make sure everyone is accounted for

After the devastation of fire, you worry about damaged property, lost belongings and the subsequent costs. But your priority must be an account of family, friends or staff that were inside the building at the time of the fire.

Ensure the site is safe

The heat of a fire is intense enough to burn lungs, so you must heed the advice of experts before entering the building. In the case of structural damage, the affected areas will need to be assessed by a building inspector. A restoration expert can assess the site and manage site safety.

Secure the site is safe

Fire and rescue teams can provide help with securing the property but you will be expected to quickly arrange professional help, either by contacting your insurance company or directly contacting a restoration company. Make sure you get receipts and keep an account of all costs.

Remove all hazards

While fire and rescue teams will inform gas and electricity suppliers to disconnect services, it will be your responsibility to hire a contractor to reconnect the service. Flooding, smoke and odours can be removed by a professional restoration service.

Call your insurance company

Provide your claims manager with as much detail as possible about affected areas of the property and damaged items. Create an inventory and don’t throw anything away until it’s been assessed. If you are forced to leave the building, ensure your insurance company has contact information and a forwarding address. Your insurer may provide temporary housing as part of a policy.

The best way to recover from a fire is to call a restoration expert early. Reztor can guide you through every step, ensuring you stick to regulations, use the right professionals and avoid additional costs.

Suffering From Fire And Smoke Damage?
Here's What Will Happen When You Choose Reztor Restoration To Help You With

Assessment

After the devastation of fire, you worry about damaged property, lost belongings and the subsequent costs. But your priority must be an account of family, friends or staff that were inside the building at the time of the fire.

smoke damage cleaning

Hazard control

After the devastation of fire, you worry about damaged property, lost belongings and the subsequent costs. But your priority must be an account of family, friends or staff that were inside the building at the time of the fire.

Contents

After the devastation of fire, you worry about damaged property, lost belongings and the subsequent costs. But your priority must be an account of family, friends or staff that were inside the building at the time of the fire.

Debris removal

After the devastation of fire, you worry about damaged property, lost belongings and the subsequent costs. But your priority must be an account of family, friends or staff that were inside the building at the time of the fire.

Water mitigation

After the devastation of fire, you worry about damaged property, lost belongings and the subsequent costs. But your priority must be an account of family, friends or staff that were inside the building at the time of the fire.

Smoke removal

After the devastation of fire, you worry about damaged property, lost belongings and the subsequent costs. But your priority must be an account of family, friends or staff that were inside the building at the time of the fire.

Odour and bacteria control

After the devastation of fire, you worry about damaged property, lost belongings and the subsequent costs. But your priority must be an account of family, friends or staff that were inside the building at the time of the fire.

Construction

After the devastation of fire, you worry about damaged property, lost belongings and the subsequent costs. But your priority must be an account of family, friends or staff that were inside the building at the time of the fire.

Hard surface and textile cleaning

After the devastation of fire, you worry about damaged property, lost belongings and the subsequent costs. But your priority must be an account of family, friends or staff that were inside the building at the time of the fire.

Start the Recovery

Don’t let your Choice Of Restoration Company Become One Of The Most Costly Decisions Of Your Life

The wrong restoration service will cost you thousands. More importantly, it will put your property and the people you care about at risk.
Recoverable belongings and property will be destroyed. Your insurance company may reject your claim. Hazards may go undetected, leading to health issues and mounting costs. Your restoration will become a money pit that drains funds and continues to impact your life.

Is it worth the risk?
fire restoration brisbane

Like us on Facebook for tips and specials!

WE’RE OPEN NOW!

CALL US NOW!

1800 REZTOR

Frequently Asked Questions

1
Should I call Reztor Restoration first or my insurance company first?

Great question! The best thing you can do is attend to the water damage emergency as soon as possible! We want to start the extraction and drying process to limit secondary damage as soon as we can.

id you know? The property owner’s insurance policy typically includes a clause that places an obligation on you (the property owner) to take action to reduce any further damages that could be caused by flooding? So, in the event of a water damage loss (pipe break, etc.) or flood, proper and timely drying and mitigation are necessary to stop secondary water damage and to protect you from penalties from your own insurance company.
Also, insurance companies often work with their own list of “preferred” water restoration companies. The problem with this is that the “preferred” companies are more concerned with keeping the insurance provider happy (by cutting costs), rather than fully taking care of your problem. To learn more about why it’s important to hire your own water damage restoration company, read this article.
We pride ourselves on being a customer-first company! That means we care about you and your needs, first and foremost.
So, after shutting off your water, you should immediately call us! By bringing in a reputable and professional water damage restoration company that is certified by the IICRC, you can relax knowing everything is being done to prevent secondary damage. At Reztor Restoration, we’ll also take care of any documents your insurance company may need. We create and send a detailed report to your insurance company that provides them with everything they need for your claim. It also proves that you did your part. Plus, by choosing a water damage restoration company yourself, you won’t get stuck with an insurance “preferred company” that may leave you more frustrated than you were, to begin with. 

2
How do you know when the property is dry?

Did you know? Sometimes an item may feel dry to the touch, but the moisture content is still too high, meaning it isn’t fully dry? Think about a time when you’ve done laundry and you pulled out a pair of pants that felt dry because they were warm, but a few hours later you reach for them and they are damp. Or, think about how much water and moisture could be trapped under your carpet, in your walls or behind your trim. You probably can’t see or feel the water, but it’s there!

Items in your home may hold moisture within them, which isn’t apparent at first touch. We make sure your property is dry properly. That’s because drying is a science! We don’t have to rely on guesswork thanks to our specialized restoration tools that tell us the exact moisture content of any item. We also use advanced moisture testing and thermal imaging to monitor the drying process. We will never leave before your property is properly dried, and we’ll always show you the proof that your property is 100% restored.

3
What should I do if water has damaged my carpet?

Call a water damage restoration team immediately! If your carpet is not dried sufficiently, there is a high chance that your carpet will start to smell, and mould will develop in as little as 24 hours. It is always necessary to act as quickly as possible as mould can pose severe health threats. The carpet will not dry out by itself no matter how many windows you open or fans you put on it. And no, a wet vac won’t fix it – specialised equipment is required. It is best to call Reztor Restoration as soon as possible. Our work involves extracting the water and installing top-of-the-line, professional-grade carpet drying equipment to remove all moisture from the walls, carpet, underlay, and sub-floor to try to save your property before it’s too late. We specialize in wet carpet drying, so there’s a good chance we will be able to save your carpet so you don’t have to replace it.

4
Can my carpet be dried without lifting or removing it?

Yes! Thankfully, with today’s technology advancements, there is specialised drying equipment and techniques which allow us to dry the affected areas without removing your carpet and underlay. As a bonus, drying your carpet in place, from the top down, reduces the chance of shrinkage and further damage to the carpet. If you want to know more about our carpet drying services click here.

5
What is the process of restoring water-damaged carpet?

All water damage situations are unique and should be assessed to determine the best course of action. Generally speaking, the first step is to extract the freestanding water using professional-grade equipment. We then apply antimicrobial chemicals to the carpet to reduce/prevent any bacterial and mould growth. Finally, specialised equipment is installed to complete the drying process. To learn more about our carpet drying services click here.

6
Should I call Reztor Restoration first or my insurance company first?

Lorem Ipsum

7
How do you know when the property is dry?

Lorem Ipsum

8
What should I do if water has damaged my carpet?

Lorem Ipsum

9
Can my carpet be dried without lifting or removing it?

Lorem Ipsum

10
What is the process of restoring water-damaged carpet?

Lorem Ipsum