Great question! The best thing you can do is attend to the water damage emergency as soon as possible! We want to start the extraction and drying process to limit secondary damage as soon as we can.
id you know? The property owner’s insurance policy typically includes a clause that places an obligation on you (the property owner) to take action to reduce any further damages that could be caused by flooding? So, in the event of a water damage loss (pipe break, etc.) or flood, proper and timely drying and mitigation are necessary to stop secondary water damage and to protect you from penalties from your own insurance company.
Also, insurance companies often work with their own list of “preferred” water restoration companies. The problem with this is that the “preferred” companies are more concerned with keeping the insurance provider happy (by cutting costs), rather than fully taking care of your problem. To learn more about why it’s important to hire your own water damage restoration company, read this article.
We pride ourselves on being a customer-first company! That means we care about you and your needs, first and foremost.
So, after shutting off your water, you should immediately call us! By bringing in a reputable and professional water damage restoration company that is certified by the IICRC, you can relax knowing everything is being done to prevent secondary damage. At Reztor Restoration, we’ll also take care of any documents your insurance company may need. We create and send a detailed report to your insurance company that provides them with everything they need for your claim. It also proves that you did your part. Plus, by choosing a water damage restoration company yourself, you won’t get stuck with an insurance “preferred company” that may leave you more frustrated than you were, to begin with.