Don't Be Fooled! There is a huge difference between a cheap carpet clean and a premium carpet cleaning service!
The best carpet cleaners for the Gold Coast, Brisbane and Southeast Queensland are the certified, well-equipped and experienced experts at Reztor.
The day after your cleaning, you wake up and walk through the living room to get to the kitchen. Hmm, that’s funny. You didn’t remember there being a spot by the sofa. Wait, there’s another by the end table. Good grief! How did this happen? Did the carpet cleaners add spots to your carpet? I’ll tell you how it happened. The cheap, high residue, soil attracting chemicals many carpet cleaners use can create spots. When the chemical isn’t rinsed well, you can be left with more spots than before cleaning. Are you really saving any money by hiring a cheap carpet cleaner?
We Are the Best Value for Money Residential Carpet Cleaning Company When You Consider What Our Service Offers Compared To Our Competitors!
Reztor Restoration offers the absolute best value for money and quality of service carpet cleaning experience that money can buy! No, this is not just a marketing ploy!
We have nurtured thousands of hours and spent thousands of dollars to ensure that we have maximised the carpet cleaning experience for our clients.
When you engage Reztor Restoration, you should not expect a carpet cleaner that is more interested in getting in and out of your home in the fastest possible time. We only offer a deep cleaning service that will leave your home feeling fresher and healthier, and the results will speak for themselves.
Your home will be:
Fall in love with the way your home looks
Relax with the peace of mind knowing that your home is a healthy environment for your family to live in.
Enjoy a breath of freshness in your home again.
5 Big Reasons why we are a better choice carpet cleaning company to have your carpet cleaned!
100% No Risk Guarantee
When it comes to your peace of mind, having a risk-free guarantee is essential. That’s why Reztor Restoration offers: the 100% No-Risk Guarantee ‘The Most thorough cleaning ever seen… or its free!
Every job we do comes with our iron-clad, risk-free guarantee. If you are not happy with our work, we’ll re-clean the area for free.
If you are still not pleased, you pay nothing. We feel that nothing is more important than your complete and total satisfaction.
Why? We want you to join the thousands of Reztor customers who have become champions our brand!
Our Technicians are skilled and knowledgeable
All technicians are trained and certified by the IICRC (Institute of Inspection Cleaning and Restoration). Every member of our team undergoes ongoing (weekly) rigorous training on a variety of topics and scenarios to ensure we are offering the most successful and cost appropriate solutions to your problems. Whether you have a filthy qarpet, flood-affected carpet dog odour problem, or looking to freshen your carpets, we will advise of the best course of action and can assist. We have a wealth of experience in:
- Carpet Steam Cleaning
- Stain treatment / Removal
- Mould / Microbial growth Remediation
- Specialised Rug Cleaning
- Odour control
- Water Damaged Carpet
- Water extraction
- Urine Removal Treatment
We use the highest quality equipment
When you engage one of our technicians, you can expect that we will use the absolute best and latest equipment in the market.
Where possible, when cleaning, we make use of quality petrol truck-mounted hot water extraction (steam cleaning) equipment (worth over 45k each). And if mobile access is required, we use top of the range high heat powerful portable carpet cleaning machines. Having the absolute best equipment ensures high levels of heat and suction, enhancing results.
Better value for money
Whether you want to protect your health from the countless bacteria, fungus, pollens, and dust mites that reside in your carpet or focus on protecting your investment in carpeting, you are invited to call us. The truck-mounted hot water units are the most effective cleaning system available today. Likewise, it is one of the most expensive units on the market. But we bought these units for a good reason: more and more families want the good-health benefits of having a fresh, clean carpet.
What makes Reztor Restoration unique is the quality of the whole experience, from the moment we meet until we say, “Goodbye and thank you.” We care just as much about your experience as you do. We want so much more than merely satisfied customers; we want cheerleaders. Experience the difference of quality with Reztor services, and you will see for yourself why the difference between our competitors and us is noticeable.
When You Choose Reztor Restoration To Help You With Your Carpet Cleaning, Here’s What Will Happen:
Our exclusive 13 step carpet cleaning process:
The healthiest way to care for your indoor living environment and preserve your carpet!
Pre-Inspection Carpet Evaluation
On arrival, our technicians will conduct a professional evaluation of your carpets. They will identify carpet type, fibre, and age, gain information on stains, observe any problem areas, confirm what needs to be done, and determine the best cleaning method.
Careful Movement of Furniture
Furniture Items that can easily be shifted will be moved, and the carpet underneath will be cleaned. We must let you know, however, that items that have a flat surface in direct contact with the carpets cannot be moved, and cleaned under, then placed back, as the carpet will not dry in this area and can cause a colour transfer from the item of furniture to the carpet. All these details can be expanded upon to address your home upon inspection with our technician.
Vacuuming is an essential step. A hospital-grade SEBO, HEPA (High-Efficiency Particulate Air) filtration upright vacuum cleaner with a rotary brush head will be used to eliminate high percentages of the loose soil and debris in the top and bottom fibres of the carpet. Our state-of-the-art vacuum cleaners are highly effective, they don’t lose suction, so they remove more dirt, dust and pet hair from your environment. Dry vacuuming will draw more than 70% of dry soil.
Pre-conditioning and spot treatment
Applying the pre-conditioning agents to the carpet hot early in the process allows it time to bond with the soil particles and is easier to remove afterwards. Our team has undergone extensive training to know how best to address your trouble spots. Spot removal is simply the removal of common marks such as mud, food, and grease. When rejuvenating your carpet, the proper preparation and pre-spray make a huge difference.
If dirty, Rotary agitation is a must to get the best clean out of your carpets. A soft rotary brush or rotary soft agitation pad is coupled with a rotary scrubbing machine to loosen soiling from the carpet fibres. This process cleans the carpet at least 50% better.
15 minutes of Stain Treatment
Our professionally trained technicians are equipped with the knowledge and state-of-the-art products that can treat many stains with our speciality stain removal service. Using an arsenal of safe and effective stain removal products with the most innovative equipment, Reztor Restoration can remove tough stains out of carpets, rugs and upholstery for good. Our technician will work on your stains using any necessary products and equipment for the first 15 mins. Additional stain removal is charged separately.
Hot Water Extraction Steam Cleaning
We will steam clean your carpets using our state of the art cleaning equipment. We use quality hot water extraction (steam cleaning) equipment to ensure high levels of heat and suction, enhancing results. No expense has been spared with our top-of-the-line large petrol truck mounted steam extraction machines (worth over 45k each), and high heat powerful portable carpet cleaning machines. Expect your carpets to be cleaner and dryer with Reztor Restoration.
To prevent re-soiling, Reztor goes the extra yard - a complete rinse of the entire area followed by the extraction of the moisture. This final step flushes the remaining chemicals from the carpet, leaving it fresh and soft.
Deodorising and Neutralising
Your carpets are neutralised with a neutraliser to ensure your carpet is not left stick, and the Ph of the carpet is at an acceptable level to avoid further damage. You can also choose from our wide range of scented fragrances to deodorise your carpets, adding that finishing touch and smell.
Application of Anti-Allergen Dust Mite Protection
We apply Premium Anti-Allergen Dust Mite Protection to make sure the only living things on your carpet are the people you care about. Enjoy the feel and freshness without the risk of allergens, bacteria, and pests.
We will use a rotary dry pad machine to dry your carpets to ensure no additional moisture and reduce the drying time. Rotary dry padding the carpet also aids in picking up any remaining remnants of soiling stops any chance of carpet discolouration from wicking. It brightens your carpets, leaving them up to 20% cleaner.
Replacement of Furniture
Furniture items that have been shifted are moved back to their original position. Foam blocks and protective tabs are stocked underneath your items to create a layer of protection as the carpet does its final drying. This step ensures no further damage to your carpets or furniture items. These can be removed and disposed of when the carpets have sufficiently dried.
The finishing touch is carpet grooming. This process maximises the visual effect and helps with the drying time. With a unique grooming tool, we apply nap rejuvenation - the process of lifting and invigorating the carpet. Grooming the carpet is just another way Reztor Restoration shows you we care about the condition of your home.
Enjoy that new carpet fragrance, look and feel.
We Can’t Be Beaten On Service and Quality!
What is it about reztor restoration that makes the company so unique?
Let’s just try and pretend for a moment that the finest equipment, safest products, and certified
technicians in Australia don’t even matter.
When was the last time a tradesman of any kind was at your home? Did they treat it with care and concern? Or did they leave you with a bigger mess to clean up when it was all said and done? How about hidden surprises in their final bill? What about being on time? How comfortable were you with their technicians being inside your home?
These are all feelings that every person at Reztor Restoration understands intimately. We want you to know that we share your concerns about your family and home with you. We promise to protect your home and its contents with every protective tool in our arsenal. We’ll use corner guards and other protection devices to keep from scratching your beautiful walls and woodwork. You’ll notice we never proceed down the hall or into any room without your expressed consent.
Our technicians are uniformed and carry identifying credentials. We understand that getting ready to have your carpeting and furniture cleaned is a big job, especially for you. And we promise to call if we will be more than 15 minutes past our appointed time, all because we respect you, your valuable time, and your home.
We offer a high quality deep clean.
Your carpets will be cleaner, healthier, and softer
We are a family-owned, industry-leading firm.
We offer a 100% satisfaction guarantee.
We use only the best equipment available.
All staff are trained weekly and certified by the IICRC
We use only HEPA filtered vacuums to help reduce pollutants.
All carpets are treated with a carpet sanitiser.
Our staff are knowledgeable about water damage, odour control & other services.
All staff are employed by Reztor internally – no subcontractors.
4 Steps to a fresh, clean, healthy carpet
If you are thinking about having your carpets cleaned, we encourage you to follow these four steps:
Commit yourself to getting your carpets cleaned. The longer they remain dirty, the sooner they will wear out. Plus, the longer you must breathe, all the pollen, fungus and chemicals that hid in your carpet.
List your objectives. Do you want only the dirt removed, something you could do with a rented shampooer? Or do you want all the bacteria, fungus, chemicals, and dust mites removed, which will require a hot water truck-mount cleaner, as we use? Do you want to work with an honest, reputable company – or are you willing to risk working with the company that offers you the lowest price – knowing that the company might not be in business tomorrow?
Ask questions. The way you learn about a company is to ask specific questions and listen carefully to the answers. Here are seven tough questions to ask a carpet cleaner before he begins to clean your carpet:
1. What method of carpet cleaning do you recommend?
2. What type of equipment do you use to clean the carpet?
3. What will your equipment remove from my carpet?
4. How often should I get my carpets cleaned?
5. What training have you had in cleaning carpets?
6. Are you certified by the IICRC, and will you show me your certification certificates?
8. Are your cleaning technicians certified by the IICRC, and can I see their certifications?
Once you are satisfied that you are working with an honest, competent professional, invite him into your home and ask for a specific quotation in writing. A written quote assures you that you know what your job will cost – no surprises.
By following these four steps, you will gain all the information you need to make an informed, intelligent decision. If you want a quick, cheap carpet cleaning job, many companies in the phone book can help you. Or you can rent a shampooer from the grocery store and do the job yourself.
But if you want your carpeting to be thoroughly and healthfully cleaned – removing the bacteria, fungus, chemicals, pollens, and tobacco products – then we invite you to call us. We’ll be happy to answer your questions – provide you with a ballpark cost estimate over the telephone – or come into your home and give you a free written quotation – without cost or obligation of any kind.
WE’RE OPEN NOW!
Frequently Asked Questions
1 What process do you use to clean carpet?
Most of the carpet cleaning we do is the “hot water extraction” method, also known as “steam cleaning.” Our hot water extraction method removes the most challenging, deepest dirt safely and gently. Hot, soft water and a specially formulated cleaning solution are injected deep within the carpet fibres. Then, a powerful suction extracts deep-down dirt, allergens, cleaning solution and 95% of the moisture. It’s the cleaning method most recommended by carpet manufacturers.
This Process is used by over 90% of all carpet cleaning companies across the country and recommended by most major carpet manufacturers. There is a reason for this; it is the best! However, Carpet Cleaning Kings technicians are certified in all methods of cleaning and we clean according to the manufacturer recommendations and industry standards.
2 How often should I clean my carpets?
The lifetime of a carpet can be significantly extended when a carpet is cleaned and maintained correctly. We recommend that your carpets are cleaned every six to twelve months in a domestic situation and more often in a commercial property. Remember, even when carpets do not appear to be particularly dirty, it’s the unseen soils, bacteria and allergens that cause the real damage both to your carpets and to your health.
Note: To keep your carpets looking their best and lasting the test of time, regular vacuuming of the carpet should occur at least once a week.
3 How long will it take for my wet carpet to dry?
Dry time is affected by type and thickness of the wet carpet, water retention qualities of the carpet fibre, humidity, temperature, and airflow to the area. It can take anywhere between 2-12 hours for the carpet to completely dry, depending on the variables. Using fans, opening windows in any rooms cleaned and turning your air conditioning or heating system on, depending on the time of year, can help accelerate drying time. You may walk on your carpet immediately after cleaning, but avoid wearing street shoes, as they may re-soil your carpet. We suggest wearing clean rubber-soled shoes or by putting a plastic bag around your shoes until the carpet is dry. Be especially careful when walking from damp, carpeted areas on to non-carpeted areas to avoid slipping.
4 Will carpet cleaning my carpet remove all the stains?
Our carpet cleaning service is guaranteed to clean your carpet! Unfortunately, some substances will permanently discolour carpet fibres. These substances include bleach, old urine stains and some permanent inks/dyes. In these instances, there is nothing that can be done to remove this. Much is the same as an iron burn. However, we may be able to patch the carpet with a carpet repair.
5 How long should I stay off my carpet after professional steam cleaning?
This depends on the type of carpet, the weather and how soiled the carpet is. Some carpets dry under two hours and others may take three to eight hours to dry completely. Rapid evaporation is the key to quick drying times. This can be achieved with our dry padding service or using air movers, by keeping the windows open or turning ceiling fans on.
6 Should I call Reztor Restoration first or my insurance company first?
7 How do you know when the property is dry?
8 What should I do if water has damaged my carpet?
9 Can my carpet be dried without lifting or removing it?
10 What is the process of restoring water-damaged carpet?