Are You Suffering Water Damage Brighton? We Can Help!
You may not be the only one. Homeowners in Brighton often know the feeling of waking up to find excessive water on the floor after a night of rain. We have all been there, and we feel helpless because of this. Thus, we would like to get this sorted out as soon as possible.
Fortunately, this is something that Reztor Restoration is well accustomed to and have dealt with on several occasions! So, if you are looking for an emergency response service that can help you with your Brighton water damage repair needs, give us a call today.
If you have a water damage emergency in Brighton
24/7 Emergency Service in Brighton
Flooding in Houses Happens More Often Than You Might Think!
When most people think of house floods, straightway, they think about a flood event caused by natural disaster – Lots and lots of rain, water levels rising, drains not being able to cope, and water rushing into their home.
Although this does happen, the main causes of flooding in homes are:
- A burst pipe.
- A leaking dishwasher
- A failed washing machine
- A bathtub overflow
- Rainwater entering the home.
Water Damage And Its Effects On Your Property
Water damage can destruct and weaken your home's structure. Therefore, leaving it unaddressed for very long will only worsen the damage.
It may affect not only the health of its occupants but also their safety. Moreover, such an environment will cause sickness at home for you and the rest of your family.
We at Reztor Restoration understand that carpet water damage can be an unpleasant event. We are here to help you deal with the damaged areas of your carpets. We have years of experience dealing with water damages near and around Brighton.
Be A Keen Observer
There are times when you already know that there’s something wrong, but you are just ignoring it. We urge you to stop doing it. If you notice some changes in your home’s structure, such as pop-outs in the drywall or peeling paint, take action!
Don’t let it sit and wait for more damage to occur. Instead, be a keen observer, so you can immediately devise a solution if there is water damage.
If Possible, Find A Solution Immediately
Even the seemingly insignificant leak will lead to severe damage if you take it for granted. You should protect your property as soon as you detect the first signs of water damage. And most importantly, try to establish regular home repair and maintenance if possible.
Assure That Your Appliances Are In Good Shape
Make time to check if your appliances are still working, even if you are busy at work. Your home devices are one of your most used items, so you don’t want them to get damaged, right?
Therefore, it is your task to check your appliance hoses, especially behind washing machines. If there is a visible sign of damage, replace it with a more durable one.
Double-Check Some Areas Of Your Home
Though it might seem unimportant to some, broken tiles in your shower or on your floor also need your attention. If possible, try to replace those broken tiles, for it might create some water leakage.
Lastly, check your existing gauges to ensure that they are working correctly, and if needed, replace them right away.
When Disaster Strikes, Call Reztor Restoration Fast!
Reztor Restoration is the company to call when disaster strikes like this! We can guarantee a quick response and quality services as well. Our team is well-trained to handle every angle of the situation. Therefore, there is no need to worry!
Our Water Damage Service In Brighton Is Your Ideal Option
Reztor Restoration is the right call if you're looking for a water damage removal service that cares more about your needs than its own. We know from experience that your time is limited, and we treat you that way.
Although our expert team is very well equipped, it does not mean that they can deliver a full-fledged service within 15 minutes. For instance, we can only get water damage out of a home in Brighton fast using our top-notch drying equipment and focusing on the task at hand.
Brighton's water damage cleaning and restorations take time. Therefore, it may take a few hours or even a few days. However, that is still faster than if you were to utilise another water damage Brighton company.
What Sets Us Apart From Other Brighton Water Damage Repair Companies?
So, what makes Reztor Restoration stand out from other water damage Brighton companies? Besides the reasonable pricing and the quick service, Here are some of our advantages:
We Are Brazenly Accurate:
We Are Fast:
We Have The Advanced Equipment And Skills:
No matter what problem you are facing, our team of experienced technicians can help you. For one, Reztor Restoration has the high-tech equipment needed to pinpoint the source of the water damage. Thus, we have all the right tools to fix your problems.
We Take The Task Seriously:
We take water damage seriously because it can be a big problem. That is why we dedicate all of our time and attention to doing the job right! We can handle any water damage repair in Brighton, no matter how big or small.
We Will Take Care Of Problems Whenever It Is Possible:
Providing stress-free experiences is our goal for all of our customers. That means that we offer our services anywhere across Brisbane. We can be your emergency response unit for all of your Brighton water damage repair needs!
Restoration Services For All Damages
Here is a list of the services that we perform:
For more info, visit our service page to learn what Reztor Restoration can do for you!
Areas Covered By Our Water Damage Restoration Across
We can help you with all your water damage repairs throughout Brisbane. That includes Brighton and its nearby areas such as:
- Griffin
- Bald Hills
- Bracken Ridge
- Sandgate
We are happy to help you with your water and flood damage restoration needs throughout these areas. No matter if you need a one-time or continuous service, we can help you out.
Recover From A Disaster - Faster! As South East Queensland’s Most Reliable Restoration Company
We’ve Seen And Serviced It All.
The fact that you are searching for a disaster restorer means you already have a lot on your plate. We deal with disasters daily, and we want you to rest assured knowing that you have hired the best people to do so, promptly and professionally.
For you, a water damage, fire damage or mould problem is a stressful disaster. To us, it’s all in a day’s work, and we’re happy to help!
Our team has successfully restored thousands of water damaged, fire damaged and mould affected properties for the commercial, insurance and residential market. From a burst pipe in a single-family home to flooding in a building with 56 affected apartments, we’ve helped customers handle all sorts of situations.
24/7 Emergency Service
24/7 Emergency Service
Competitive Pricing
Competitive Pricing
Trained & Certified
Trained & Certified
State of Art Equipment
State of Art Equipment
Our 24/7 Emergency Call Up Service
That is not all! If you need to contact our experts for your water damage needs, then you can call us at any time. That includes nights and weekends because we are available 24/7! So, whether you have issues with your burst pipe, wet carpets, or even flood water damage, we can help you without fail!
So, if your water damage problems require immediate response, then call us at the first available opportunity. Then, with an hour’s notice, we can provide you with professional water damage services!
What People Say
- Neil did a water damage cleanup at my house. He was quick to respond and got us back into the house very quickly which was super helpful with three young children. Thanks for all of your help. Would highly recommend this business.Connie Obryan9/03/2021Only company that answered my phone at 1am to come assist in flooded floors and were so effective and professional! No other providers offering the same 24 hour service replied back to me in time during my need. Would recommend 10/10! Thanks guys!Yuvi K9/16/2021I highly recommend Reztor and I am grateful for their help. They were there for me at a time when I was very stressed out. They reassured me they would help with my flooding. They went above and beyond this. The gentleman that came to my house was lovely, he was very informative about the process as I had no idea what to do or what I was dealing with. The lady on the phone was also helpful. I cant thank you all enough. Keep up the great work in the community.Kylie B9/03/2021
- Dan was the superman. He managed the whole thing as if it was his own home. He took care of everything after the incident. He was our star during tough and nerve
breaking times. Apart from his professionalism, he is also a great human being, with the greatest sense of responsibility. Dan is a caring person, and he is one of the most skilled and knowledgeable ones out there. I would not ever hesitate to use his services again. He is my go to person for what he does for a life time.Barry Guvenkaya9/03/2021
Other Services
Frequently Asked Questions
1 Should I call Reztor Restoration first or my insurance company first?
Great question! The best thing you can do is promptly attend to the water damage emergency! We want to start the extraction and drying process to limit secondary damage as soon as possible.
Did you know? The property owner’s insurance policy typically includes a clause that places an obligation on you (the property owner) to take action to reduce any further damages that could be caused by flooding?
So, in the event of a water damage loss (pipe break, etc.) or flood, proper and timely drying and mitigation are necessary to stop secondary water damage and protect you from penalties from your own insurance company.
Also, insurance companies often work with their list of “preferred” water restoration companies. The problem is that the “preferred” companies are more concerned with keeping the insurance provider happy (by cutting costs) rather than fully taking care of your problem.
We pride ourselves on being a customer-first company! That means we care about you and your needs, first and foremost.
So, after shutting off your water, you should immediately call us! By bringing in a reputable and professional water damage restoration company that is certified by the IICRC, you can relax knowing everything is being done to prevent secondary damage.
At Reztor Restoration, we’ll also take care of any documents your insurance company may need. We create and send a detailed report to your insurance company that provides everything they need for your claim. It also proves that you did your part.
Plus, by picking your own water damage restoration company, you won’t be forced to work with an insurance “preferred company” that may leave you even more frustrated than before.
2 How do you know when the property in Brighton is dry?
In addition, we monitor the drying process with advanced moisture testing and thermal imaging. As a result, we will never leave before your property is dried thoroughly, and we’ll always show you the proof that your property is 100% restored.Did you know? Sometimes an item may feel dry to the touch, but the moisture content is still too high, meaning it isn’t dry entirely?
For example, think about a time when you’ve done laundry, and you pulled out a pair of pants that felt dry because they were warm, but a few hours later, you reach for them, and they are damp. Imagine how much water and moisture could be trapped under your carpet, in your walls, or behind your trim. You probably can’t see or feel the water, but it’s there!
Items in your home may hold moisture within them, which isn’t apparent at the first touch. Yet, we make sure your property is dry properly. That’s because drying is a science! We don’t have to rely on guesswork, thanks to our specialised restoration tools that tell us the exact moisture content of any item.
3 What should I do if water has damaged my carpet?
Call the Reztor team immediately! If your carpet is not dried sufficiently, there is a high chance that your carpet will start to smell, and mould will develop in as little as 24 hours.
It is always necessary to act as quickly as possible as mould can pose severe health threats. The carpet will not dry out by itself no matter how many windows you open or fans you put on it. And no, a wet vac won’t fix it – specialised equipment is required. So it is best to call Reztor Restoration as soon as possible.
Our work involves extracting the water and installing top-of-the-line, professional-grade carpet drying equipment to remove all moisture from the walls, carpet, underlay, and sub-floor to try to save your Brighton property before it’s too late. We specialise in wet carpet drying, so there’s a good chance we will be able to save your carpet, so you don’t have to replace it.
4 Can my carpet be dried without lifting or removing it?
Yes! Thankfully, with today’s technology advancements, specialised drying equipment and techniques allow us to dry the affected areas without removing your carpet and underlay.
A side benefit of drying your carpet from top to bottom is that it reduces the risk of shrinkage and further damage. If your carpet is wet and you pile on the wetness underneath it, your carpet will never dry properly. In addition, if the moisture is trapped between the layers of underlay, the drying process will be slower, thus causing a longer recovery time.
5 What is the process of restoring water-damaged carpet?
All water damage situations in Brighton are unique and should be assessed to determine the best course of action. Generally speaking, the first step is to extract the freestanding water using professional-grade equipment.
We then apply antimicrobial chemicals to the carpet to reduce/prevent any bacterial and mould growth. Finally, specialised equipment is installed to complete the drying process. The equipment will be left running overnight to ensure that the carpet is dried thoroughly.
6 An accident happened. Water is everywhere. What should we do first?
The first step you should take is to prevent or reduce further flooding. You can do this by identifying the source of water, and if possible, shutting the main valve off while waiting for Reztor. We can be onsite in Brighton for emergency water removal within an hour or two.
7 What kind of damage could flood do to my property?
It’s important not to wait around to find out what kind of damage your property in Brighton could suffer from due to flooding. Loss of revenue and decrease in property value, structural damage, microbial growth are just a few effects of delaying protective measures by even a few hours.
8 Is water extraction even necessary when dealing with flooding or water damage incidents?
Water extraction is necessary, and it is a task of primary importance when dealing with flooding or water damage incidents. Most people, however, are unaware of the risks associated with water extraction.
The dangers involved are creating a path to drain water and exposing the extraction area to bacteria and mould. Most importantly, water extraction is necessary only if it improves the quality of your property’s restoration, not just to get rid of wetness.
In these cases, don’t risk getting yourself exposed to these dangers. Instead, call our team to deal with it immediately to minimise risk from these dangers.
9 When is your office open for calls?
We offer our superior services around the clock, 24/7. Call us any time of the week, and we will get one of our technicians on the case fast.
We have 24/7 phone support so that you can reach us whenever it’s most convenient for you, which is what we aim to achieve.
10 Is it an excellent option to let my property in (Suburb) dry out on its own to save money?
Letting your Brighton property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.
Avoid these issues by hiring experts who know what they’re doing, like Reztor.
Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.
You’ll save money when you get specialists who have the right tools and knowledge for the job. That is because further damage to your properties that could lead you to throw them away is prevented, and the integrity of what remains is preserved.
11 Is water extraction even necessary when dealing with flooding or water damage incidents?
There are dangers to water extraction that the general public is not aware of. Upon entering your home, water may already be contaminated by life-threatening bacteria, mould, or even deadly toxins from metal corrosion. In these cases, don’t run the risk of getting yourself exposed to these dangers. Call professionals to deal with it instead.
12 Is there someone in charge of keeping track of what Reztor employees are up to while on the job?
13 How will my details and information be managed?
The project manager we assign for each specific case handles client information.
This ensures that your information is taken care of and organized for easy access for your convenience. Further, our company insists on being transparent with you during the whole restoration process, from start to finish.
14 How fast could one of your personnel arrive after I call?
We have a 1-hour rapid response guaranteed when you call us to work on water damage emergencies.
15 What should be considered before a technician arrives to dry my carpet?
Before a professional can come in to take charge of your water damage situation, make sure to consider the weather could help or antagonize the drying efforts that will take place. Do check if rain could find itself indoors. Shut off the water at the source or minimize the amount of water that could get to your carpet.
If you have them available, and if your carpet cannot be taken out from where it is, place fans and dehumidifiers in the area where the carpet lies. This is done to promote air circulation and air evaporation, helping your wet carpet dry quicker.
Also, consider whether your carpet has padding underneath and check if the padding itself is saturated with moisture. When this padding gets wet, mould spores may also attach to it and make it their home. Mould can multiply exponentially overnight when not dealt with as soon as possible. Remove the said padding and let it dry if possible.
Do not use a regular home vacuum cleaner to suck up the water. It is likely that the vacuum you have is not the kind that is used for water suction.
Do these preliminary steps so you can minimize the damage done to your carpet when faced with water damage emergencies.
16 How long does the flood clean-up take?
Keeping in mind that each job differs from one to the other, 3-4 days is the average turnaround time for our flood clean-up service.
17 How long does the carpet drying service take?
Letting your property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.
Avoid these issues by hiring experts who know what they’re doing, like Reztor. Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.
You’ll save money when you get specialists who have the right tools and knowledge for the job. This is because further damage to your properties that could lead you to throw them away is prevented, and the integrity of what remains is preserved.
18 What are the types of water?
There are three types of water, and they are clean water, greywater, and black water.
A primary task of technicians at work is to identify the type of water present in the affected areas. By knowing the kind of water at play, that can properly assess and anticipate the type of damage it could potentially cause and the necessary equipment that should be used.
19 Do different kinds of water cause the same kind of damage?
Yes. Different kinds of water cause different kinds of damage. Water that is free of sewage and harmful toxins causes clean water damage. This is the type of damage that is the least severe to deal with. Water that is spewed from appliances and fixtures such as washing machines, toilets, and pumps causes grey water damage. Direct contact with greywater poses some harm to humans. It may be necessary to remove any affected items by greywater to be disinfected before reuse.
Water that involves sewage, floodwater, ocean water, including water from other natural sources, which could cause extreme kinds of damage, both structural and microbial causes black water damage. You must act fast when dealing with black water. Disinfection of the affected areas and items will be necessary when dealing with black water damage.
20 What is the first step the Reztor team makes upon arriving after I call?
The team will first conduct an initial inspection once they arrive. Upon gathering the necessary information, our team can then set a plan of action. They will also make estimates and give you a quotation for works that they deem necessary. Once approved, measures to prevent secondary damage such as mould and bacteria will be taken immediately.
21 Are there lesser-known causes of water damage in Brisbane?
Aside from floods, your property in Brisbane is at risk to suffer water damage from other causes. These causes include, but are not limited to, burst pipe, pipe leakage, appliance mishap, faulty fire sprinkler system, to name a few.
22 Why should I hire Reztor instead of conducting water extraction myself? The task seems doable.
Specialized equipment is necessary to work with different kinds of water. It is not well known, but the fact is that water is prone to contamination of life-threatening bacteria, mould, or toxins from metal corrosion.
23 What kind of damage could flood do to my property?
Visible and internal structural damage and microbial growth are some kinds of damage that await property that isn’t taken care of at once. Delaying protective measures by even a few hours could aggravate damage to your property in the long term. Time is of the essence when you’re up against flooding. Several health risks may also arise because of this for you, your family, or your business. Do you dare take that risk?
24 I'm not convinced that floodwater could be as bad as advertised. What could it do to my property?
You stand to suffer potential losses that you might not be able to afford and a decrease in the value of the property when you delay protective measures by even a few hours once your property is hit and submerged in flood. This can cause irreversible structural damage to your property. Health risks, like mould and mildew growth, could also arise from this mishap.
Don’t take that risk! Have specialists that could take the necessary steps to clean up the mess left by floods.
25 I'm afraid that I’ll pay hidden charges when I hire Reztor. Is there a way to prevent this from happening?
26 Is it more practical to hire an expert to dry my carpets or clean my place of flood?
Unless you’re a certified water damage restorer and have the necessary tools and specialized equipment needed for the job, you’re better off hiring Reztor. Our technicians have the necessary training and experience to deal with whatever water damage issue you may have, and they could do a more efficient job at drying your carpets. You could avoid causing unnecessary harm to your belongings when you hire Reztor for the job.
27 What's the most common cause of flooding in Brisbane?
28 How soon will a Reztor employee arrive when I call for help?
Our company guarantees a 1-hour rapid response from the time you call in cases of water damage emergencies. Expect prompt, rapid service during emergencies when you call Reztor.