MELBOURNE WATER DAMAGE 24/7 EMERGENCY EXPERTS

Reztor Restoration is trusted by major insurers and recognised as one of Australia’s leading restoration companies. Since 2012, we have delivered professional water extraction, mould remediation, and full restoration services across Melbourne and surrounding areas.

Our team provides 24/7 emergency response, fair and transparent industry pricing, and proven solutions backed by years of expertise. Whether it’s a leaking roof, flooded ceiling, or extensive water damage, our specialists have the experience to restore your property quickly and professionally.

NEED SOMEONE FOR WATER DAMAGE IN MELBORNE NOW

Explain WHAT has happened & WHERE you are located

Our technicians will be dispatched and will be there within 1 hour

Watch This Before Choosing a Water Damage Company in Melbourne

Discover exactly how a professional water damage company restores soaked carpets from start to finish. In this short video, the Reztor Restoration team walks you through our industry-certified process—from the initial safety inspection to final carpet re-installation

What To Do Before Our Water Damage Team Arrives

Flood Damage Cleanup – What to Do Before the Restoration Team Arrives When water enters your home, every minute counts. In this video, the IICRC-certified experts at Reztor Restoration explain the essential flood cleanup steps you should take before help arrives.

The Restoration Service We Provide Is Unmatched

Providing a comprehensive, effective service is our top priority. That’s why your project is handled only by highly trained professionals with proven restoration experience. With Reztor, you always get:

Free written, itemised quote
Professional, punctual service
Guaranteed results
Proven restoration solutions
Genuine professionalism
Customer-first satisfaction

Our team has deep experience in mould remediation and water damage restoration across Melbourne. We understand how crucial it is to restore your home or office quickly and safely, so we start with a thorough on-site assessment and moisture mapping to identify hidden issues.

After the initial assessment, you’ll receive a clear report detailing the cause and extent of damage, recommended works, and a precise estimate. We document everything with photos and (where needed) video so you can see exactly what’s required and why. For industry best practice, our methods align with the IICRC S500 standards.

Insurance support, made easy. We assist with claims, supply insurer-ready reports, and handle the paperwork. Our consultants deal with major insurers regularly and know how to keep your claim moving. Learn more about insurance rights for consumers.

From plan to completion. Once we’ve captured the condition of your property, we build a detailed restoration plan covering drying, remediation, and repairs. If an independent inspection report is required, we’ll organise it and include the findings in your scope and quote.

Assess & Document: On-site inspection, moisture readings, photos/video.
Plan & Quote: Transparent scope of work with timelines and options.
Restore: Extraction, structural drying, remediation, and repairs.
Verify: Final moisture checks and quality sign-off in line with RIA guidelines.

Available 24/7 across Melbourne and surrounding areas for urgent assistance. If you need help now, please call 1800 739 867 — our friendly, knowledgeable team can schedule short-notice appointments and dispatch immediately for emergencies.

Reztor Restoration Services for Melbourne

We Are MELBOURNE'S Leading Restoration Company

Reztor Restoration offers solutions for any problem you might have in your home. Our team of restoration experts will take care of every repair aspect, from obtaining a report on the damage to creating a detailed restoration plan. Once we have taken pictures or videos to illustrate your need, we can provide a list of estimates and options.

Anytime you need assistance, our friendly and knowledgeable staff is here to help—no matter the time of day. We can schedule appointments at short notice, so please do not hesitate to call us now if you have an urgent need. All our consultants are available 24/7 for immediate help.

Reztor Restoration Reviews

5 Over 88 Reviews

Write a Review

hawkfan1000 3 days ago

David, the technician did a fantastic job, he was very polite and friendly and was a pleasure to deal with.

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Gina Rea 3 days ago

Really happy with Reztor service and most especially with Ryan, the technician who attended. He was extremely helpful and explained everything as he went about the process. Thank you Ryan.

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Jodie Hayes 6 days ago

Mum and Dad returned to their new home after being away for 2 days to find their home flooded from a burst water pipe. Public holiday, I didn’t know what to do. Find these guys and we have been overwhelmed with their knowledge, professionalism, prompt and friendly service. The insurance report was so comprehensive that it left no questions for the insurer. Danesh was so helpful and reassured my parents that Reztor Restoration would look after them. You have made Mum and Dad’s worry a little more bearable. Thank you from our family. I wish I could give more than 5 stars. Jodie

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Ute Weitmann 6 days ago

Dan from Reztor Restoration has been very helpful and he is clearly very knowledgeable . He did help me with a blocked drain in my kitchen sink. I called him after hours and he did not hesitate to rush me off the phone. Instead, he took his time to advise me of the right steps, how to tackle my issue successfully. If you have any issues with a build up of mould, bad bacteria or water damage, Dan and his team will be looking after you. Ute W. Living on the Sunshine Coast

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Nancie Sue Japs 1 week ago

James was fantastic! He went above and beyond to make sure our office was dry! Hands down the best service! Thanks James! You are a legend!

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Lahiru Jayasekera 2 weeks ago

Excellent service! The team responded quickly, explained everything clearly, and handled the water damage professionally from start to finish. Danesh worked efficiently, kept me updated, and left my home clean and dry. Highly recommend them for fast, reliable, and friendly service!

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lakith silva 2 weeks ago

Amazing job done by the team at Reztor. Danesh was very helpful and made a difficult situation that much easier. Highly recommend the team at Reztor to help out during any urgent water damage event.

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Amanda Watson 2 weeks ago

I had Amber attend my property for some severe water damage. The debris was cleaned up and she contained the ceiling to keep the area clean and without the fuss of having too much equipment in our home making it more comfortable for our family. Would highly recommend this company especially Amber.

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joshua martin 2 weeks ago

I am an occupational hygienist with close to 10 years industry experience, and my friend Jay from IOCH recommended I get in touch with Matt from Reztor for some post cyclone Alfred remediation works at my property in QLD.

The team (Caleb, Tristan and Rohan) was responsive, professional, fast, reliable, and worked out a scope which was in line with professional IICRC remediation and industry standards.

Their investigations and equipment are technologically advanced, and their reporting is detailed, clear and proficient.

Their recommendations were honest, displaying a high level of commercial integrity.

I would highly recommend the team for any flood related residential and commercial Mould remediation projects.

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Why Melbourne Properties Face Water Damage

Melbourne’s weather patterns, with sudden downpours and flash flooding, make properties particularly vulnerable to water damage. According to the Victorian Government’s flood management guidance , many homes and businesses across Greater Melbourne are at risk from riverine and stormwater flooding. Even small leaks from pipes, roofs, or gutters can escalate quickly — leading to structural issues, mould growth, and costly repairs if left untreated.

At Reztor, we don’t just “dry out” properties; we follow the globally recognised IICRC S500 Standard for Professional Water Damage Restoration , ensuring every step of the process meets strict industry benchmarks.

Our Water Damage Restoration Process in Melbourne

Emergency Response & Inspection — Rapid on-site attendance, moisture mapping, safety checks.
Water Extraction — High-capacity pumps remove standing water efficiently.
Drying & Dehumidification — Industrial air movers and dehumidifiers target both surface and hidden moisture.
Cleaning & Sanitisation — Antimicrobial treatments to prevent mould and bacterial growth.
Structural Repairs & Restoration — Repair of plaster, flooring, timber, and finishes to pre-loss condition.
Final Verification — Ongoing monitoring until all moisture is within safe levels.

Our approach is based on international restoration science and adapted for Melbourne’s climate and building styles.

Common Causes of Melbourne Water Damage

Storms & Flash Flooding — Intense rainfall can overwhelm drainage quickly.
Riverine Flooding — Properties near the Yarra or Maribyrnong Rivers face elevated risk.
Burst Pipes & Appliance Leaks — Hot water systems, washing machines, dishwashers.
Roof & Gutter Failures — Blocked or damaged gutters overflow into ceilings and walls.
Sewer & Drain Backups — Localised blockages causing unsanitary intrusions.

Prevention helps — but when disaster strikes, Reztor is Melbourne’s trusted restoration partner.

Insurance Support for Water Damage in Melbourne

Navigating an insurance claim after water damage can be overwhelming. Reztor works directly with your insurer, providing:

Detailed moisture reports with professional instrument readings.
Before-and-after photographic evidence.
Documentation aligned with insurer requirements.
Communication support to speed up approvals and payouts.

This streamlines the claims process and helps you get back to normal faster.

Melbourne Suburbs We Service

We provide water damage restoration across Greater Melbourne, including (but not limited to):

Melbourne CBD, Docklands, Southbank
Preston, Reservoir, Brunswick, Coburg
Box Hill, Doncaster, Ringwood, Croydon

St Kilda, Brighton, Cheltenham, Frankston
Footscray, Sunshine, Werribee, Point Cook
And surrounding suburbs across the metro area

Case Study – Flooded Home in Melbourne’s Inner East

After a severe storm, a family in Kew discovered floodwater on the ground floor from an overflowing storm drain. Reztor was on-site within 3 hours, extracted ~8,000 litres of water, installed 20 air movers and 5 dehumidifiers, and prevented long-term structural issues. Within 7 days, the home was dry, sanitised, and handed back in pre-loss condition.

REZTOR RESTORATION AT MELBOURNE - THE TEAM

Water damage restoration is a specialised field. Here at Reztor Restoration, we have a team of highly qualified experts who will care for every aspect. That is why we will always employ the most reliable and highly skilled professionals around.

Our team is made up of highly qualified and experienced staff, but also a fantastic group of qualified restoration associates. Our combined experience encompasses all kinds of damage repair methods. We use the best ways to restore your property to its original state without spending too much.

Reztor Restoration stands out among the other companies in Melbourne for several reasons:

We have a lot of experience with mould remediation and water damage restoration service. Hence, we know how vital it is to restore your home as soon as possible.

We know that the restoration process requires careful consideration. That is why we will always apply the most effective restoration methods to fix the problem.

We employ specialists who will do everything possible to restore your property to its former glory. Moreover, we ensure that the outcome is flawless. Hence, you can rest assured that everything looks just like it did before the damage occurred.

Our company has acquired experience over the years. As a result, we know of methods to save you money on your restoration service. That is why Reztor Restoration offers affordable solutions that will fit into any financial plan.

We understand that you will trust only a company with a good reputation in the area. Integrity and honesty guide our business practices. Hence, you can be sure that we will exceed your expectations. Our restoration service will achieve a great final result, and we will leave your home as if nothing ever happened.

Our knowledgeable consultants are there to help you with all issues concerning damage repair. We can schedule appointments at short notice, so please do not hesitate to call us now. All our consultants are available 24/7 for immediate help.

The Reztor Restoration staff knows how to go above and beyond for our clients. For example, we always make sure that the team is as friendly as possible. That way, you can feel confident and relax during the appointment. We are always happy to help!

REZTOR RESTORATION IS YOUR TOTAL RESTORATION SOLUTION! WE PROMISE TO CLEAN UP YOUR MESS AND GET YOU BACK TO NORMAL QUICKLY AND SAFELY!

24/7 RESPONSE TEAM FOR EMERGENCY CALL UP IN MELBOURNE

Throughout Melbourne and surrounding areas, we can be at your house any time of day or night. For that reason, we can provide you with a complete restoration plan, keep you informed on the progress of restoration works and give you advice when anything goes wrong.

We understand that time is of the essence when dealing with an emergency. That is why our dedicated 24/7 response team is ready to help you with any problem. We offer professional service at all times, which is why many people in Melbourne rely on us to get the job done.

Some of Our OTHER Services:

Water Damage Assessment

Water Extraction

Flood Clean Up

Wet Carpet Drying

Sewage Clean Up

View All Services

Types of CLIENTS We Work For

Private / Home Owner

Real Estate

Commercial Businesses

Insurance Agent

Building Company

Body Corporates

Water & Flood Damage in Melbourne – Frequently Asked Questions

1 What should I do first if I discover water or flood damage in my Melbourne property?

If safe, stop the water source, switch off power to affected areas, avoid contact with floodwater, move valuables, and call a certified Melbourne water damage restoration team immediately. Fast action limits structural damage and mould growth.

2 How quickly can emergency water or flood damage services arrive in Melbourne?

Emergency restoration in Melbourne operates 24/7. In most cases, technicians can be onsite within 2–4 hours (location and conditions permitting) to begin extraction and drying.

3 Is floodwater in Melbourne considered contaminated?

Usually yes. Floodwater often contains debris, soil, and microbes. Professional extraction, antimicrobial treatment, and controlled drying are essential for health and safety.

4 How long does water or flood damage restoration take in Melbourne homes?

Minor drying can take 1–3 days. Flood or structural repairs may take 5–10 days of drying plus repair time (several weeks) depending on severity and materials.

5 Is mould a risk after water or flood damage in Melbourne?

Yes. Mould can begin within 24–48 hours if materials remain damp. Professional dehumidification, air movement, and antimicrobial application reduce mould risk.

6 What causes water damage in Melbourne properties?

Heavy storms and flash flooding, roof and gutter leaks, burst or leaking pipes, appliance failures, and blocked drains. Low-lying or river-adjacent suburbs can be more exposed during major rain events.

7 Will insurance cover water or flood damage in Melbourne?

Many policies cover sudden, accidental water damage (e.g., burst pipes). Flood cover may be included, optional, or excluded depending on the policy. Detailed reports, photos, and moisture readings help support Melbourne claims.

8 Can carpets, flooring, and contents be restored after water or flood damage in Melbourne?

Clean-water events may allow drying and restoration of carpets, underlay, timber/hybrid flooring, furniture, and documents. Items exposed to contaminated floodwater often require specialised treatment or disposal—technicians will advise after inspection.

FOR A FREE QUOTE ON ANY WATER DAMAGE IN MELBOURNE, CALL REZTOR RESTORATION!

At Reztor Restoration, we are proud of our successful years in the business. Regardless of the problem, we can help you with water damage, leak repair and all other forms of damage restoration in Melbourne. For that reason, we are here to answer your call whenever you need us.

To contact our Melbourne damage repair team, please call us now or use the online booking form. You can also visit our page to learn more about Reztor Restoration’s premier and specialised services.

Useful Resources on Water Damage in Melbourne

For homeowners and businesses looking to understand water damage risks and restoration best practices, here are some trusted resources and related Reztor services: