01Do you answer calls 24/7 for Sunshine Coast?
Yes. 1800 739 867 is answered 24/7. We confirm attendance times for your address when you call.
02Does the coastal humidity make drying slower?
It can. Humid air holds more moisture, so we use dehumidifiers and keep doors and windows managed while drying. Moisture readings tell us when materials are dry.
03What does water damage restoration cost?
Every job is quoted after inspection. As a guide from past Reztor jobs (incl. GST): one room about $700–$1,400; 2–3 rooms about $1,000–$2,500; large or whole-house from about $4,000–$5,000+.
04Will my insurance cover it?
Your insurer decides what your policy covers. We record moisture readings, photos and the work done so they have clear information. See insurance claims.
05Who fixes the leak itself?
A licensed plumber or roofer repairs the source. We handle the extraction, drying and restoration, and can work alongside your trades.
06What if the water came from a toilet or drain?
That water may be contaminated. Keep clear, keep children and pets away and tell us when you call so we can plan the clean-up safely.
07Is calling you a commitment?
No. Calling does not commit you to anything. We explain what we have found and agree the work before starting.