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Sunshine Coast, QueenslandWater damage restoration · 24/7
01 Start with the source

Water damage restoration in Sunshine Coast.

Our own team finds where the water went, extracts it, and dries walls, floors and subfloors with monitored equipment — for Sunshine Coast homes and businesses.

Make the area safe first. Keep clear of wet power points and appliances. Stop the source only if safe. If anyone is in danger, call 000.

Assessment + dryingIllustrative scene of a technician taking moisture readings in a Sunshine Coast home beside drying equipment
Look beyond the surface. We map moisture through floors, walls and accessible subfloor before deciding what can be dried in place.
Process illustration
01 / CONTACT24/7 contactCall any time
02 / STANDARDIICRC Certified FirmMeasured restoration
03 / PEOPLEOur own teamNo subcontracting
04 / EXPERIENCERestoring since 2012Australian properties
02 The Sunshine Coast difference

Water travels further than it looks.

A leak or storm entry can move into wall cavities, skirtings, cabinetry and the floor beneath before the damage is obvious. Heavy rain around the Maroochy and Mooloolah rivers and Pumicestone Passage adds a different starting point from a clean indoor leak.

Coastal, hillside or newer estate?

Coastal humidity, hillside homes in Buderim and the hinterland, and newer estates around Kawana and Sippy Downs all affect how water spreads and how fast a building dries. We measure rather than guess.

Where moisture can hide beneath carpetAn illustrative building cross-section showing carpet, underlay and subfloor, with moisture moving below the apparently dry carpet surface. ILLUSTRATIVE SECTION / NOT TO SCALE Carpet pileUnderlay can retain moistureSubfloor Where moisture can hide beneath carpetA vertical illustrative cross-section showing the carpet surface, underlay that may retain moisture, and the subfloor below. ILLUSTRATIVE SECTION / NOT TO SCALE 01 Carpet pileThe surface may feel dry. 02 Underlay + subfloorRead for retained moisture beneath.
Read the layers, not just the surfaceMoisture pathways vary with the water source, materials and construction.

Water damage we’re called to in Sunshine Coast.

The visible patch is only one clue. Tell us where the water came from, when it started and whether it is still entering.

  1. A slow, hidden leakBehind vanities, laundries or hot-water systems — often found by a musty smell or stain.
  2. Overflowing shower, bath, toilet or dishwasherAdjoining rooms and wall linings may be wet even when the wet area looks dry.
  3. Storm rain through roof, gutters or windowsTell us where the water entered and whether it is still coming in.
  4. Still damp after an earlier clean-upSurface drying can leave moisture in floors, walls and subfloor.
  5. Stormwater, creek or river waterKeep people and pets away. We assess it as possibly contaminated.
  6. A burst pipe or failed flexi-hoseTurn off the water at the meter if safe, and photograph affected rooms.
03 How we restore it

Five steps.
No guesswork.

The water source, affected materials and site conditions shape the work. Each step builds a clearer picture of what happens next.

  1. 01

    Inspect

    Find the likely source, affected rooms and take moisture readings and photos.

  2. 02

    Make safe & extract

    Remove standing water from carpet and hard floors, clear of flagged hazards.

  3. 03

    Dry

    Set up air movers and dehumidifiers sized to the rooms, materials and conditions.

  4. 04

    Monitor

    Return to take readings and adjust equipment as materials respond.

  5. 05

    Document

    Keep a clear job record for you and your insurer, and explain any remaining repairs.

04 The hidden picture

See what the surface can’t tell you.

A wet patch is one clue. Moisture readings show where water has travelled; extraction and drying address what comes next.

Illustrative water-damaged floor with a moisture meter during assessmentAssess
Moisture readings and source check before drying.
Illustrative air mover drying a water-damaged floor and wallDry
Dehumidifiers and air movers, checked against readings.

Side-by-side illustrations of assessment and drying. Not documentary Reztor job photos.

05 What’s included

One team, start to finish.

Once we understand the source and affected materials, we explain the applicable next steps.

02 / MOISTURE

Mould assessment

If growth is present or likely, we investigate the moisture and affected materials before remediation.

Explore mould remediation
03 / RECORDS

Insurance documentation

Photos, readings and job records help explain the damage and work. Your insurer decides policy coverage.

Read about insurance claims
06 Across Sunshine Coast

Local homes.
Local businesses.

Browse the existing Sunshine Coast child-suburb pages, including Maroochydore, Caloundra, Buderim, Nambour, Kawana, Coolum Beach and Sippy Downs, or call to confirm availability for your address.

Illustrative Sunshine Coast timber home street with palms on a clear day
Illustrative Sunshine Coast neighbourhood scene, not a Reztor job photo.

Reztor Australia Pty Ltd
9/35 Learoyd Rd, Acacia Ridge QLD 4110

For river inundation, see flood damage Sunshine Coast. Visit the Sunshine Coast hub, check service areas or call 1800 739 867.

07 Good to know

Questions, answered plainly.

Every Sunshine Coast property is different. Call with your suburb, what happened and whether water is still entering.

01Do you answer calls 24/7 for Sunshine Coast?

Yes. 1800 739 867 is answered 24/7. We confirm attendance times for your address when you call.

02Does the coastal humidity make drying slower?

It can. Humid air holds more moisture, so we use dehumidifiers and keep doors and windows managed while drying. Moisture readings tell us when materials are dry.

03What does water damage restoration cost?

Every job is quoted after inspection. As a guide from past Reztor jobs (incl. GST): one room about $700–$1,400; 2–3 rooms about $1,000–$2,500; large or whole-house from about $4,000–$5,000+.

04Will my insurance cover it?

Your insurer decides what your policy covers. We record moisture readings, photos and the work done so they have clear information. See insurance claims.

05Who fixes the leak itself?

A licensed plumber or roofer repairs the source. We handle the extraction, drying and restoration, and can work alongside your trades.

06What if the water came from a toilet or drain?

That water may be contaminated. Keep clear, keep children and pets away and tell us when you call so we can plan the clean-up safely.

07Is calling you a commitment?

No. Calling does not commit you to anything. We explain what we have found and agree the work before starting.

08 Start with clear details

Tell us what’s happened.

Share the Sunshine Coast site address, what is wet, where the water came from and the best way to reach you. Calling does not commit you to work.

Need to talk now?1800 739 867Answered 24/7 · Our own Reztor team

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