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Water Damage New Farm - Building Awareness

Water damage is among the most prevalent problems in Queensland, with New Farm being no exception. As a result, hundreds of homes are at risk every year.

To help you be prepared for this situation, we’ve put together a simple guide to flooding and water damage that will allow you to understand the issue better.

If you have a water damage emergency in New Farm

    Get Help Fast:






    24/7 Emergency Service in New Farm

    We offer 24 hours, 7 days a week, 1-hour rapid emergency response for all water damaged proprerties/flood emergencies. A fast response is vital to minimise damage.

    Flooding in Houses Happens More Often Than You Might Think!

    When most people think of house floods, straightway, they think about a flood event caused by natural disaster – Lots and lots of rain, water levels rising, drains not being able to cope, and water rushing into their home. 

    Although this does happen, the main causes of flooding in homes are:

    • A burst pipe.
    • A leaking dishwasher
    • A failed washing machine
    • A bathtub overflow
    • Rainwater entering the home.

    What Is Water Damage?

    Water damage is often a silent hazard, hiding in the back of a cupboard, under a rug or in a neglected laundry. That means it can be pretty hard to spot at first. Thus, there is no point in ignoring it until it is too late.

    If you notice water damage, you should act quickly to prevent further damage and maintain your property's structural integrity.

    We at Reztor Restoration understand that carpet water damage can be an unpleasant event. We are here to help you deal with the damaged areas of your carpets. We have years of experience dealing with water damages near and around New Farm.

    When water seeps into your New Farm property, it can have specific effects on the structure of your home. Therefore, it can weaken the structure of your home, causing severe damage to the building materials. If you are left with water damage in New Farm, you should be prepared for how this will affect your home’s belongings.

    Water can erode steel columns, causing them to bend or even topple over. In addition, it can leak through the floors and walls of a property, damaging them permanently.

    Then, as it seeps through the floorboards, it can cause irreparable water damage to everything underneath it. That means water damage could ruin the carpet and floorboards of your home.

    Finally, water can seep through brickwork or other building materials, causing extensive structural damage to your property. If you are not careful to protect this part of your building, you may lose your home entirely.

    The main effects of water damage are:

    • Damage to the concrete floors and walls.
    • The loss of your carpets and furniture.
    • Damage to the electricity.
    • Damage to the plumbing.
    • The inability to use your home safely and comfortably.

    These can be devastating effects for any homeowner, so you should not ignore the source of the water damage.

    You must take vital steps to prevent water damage to your possessions and property in New Farm, as it can be a detrimental and financially and emotionally taxing situation.

    Steps to take if you notice water damage in New Farm:

    • First, act quickly. A building can be seriously damaged by water in only minutes. Best to act NOW before it is too late! That means making sure you know what needs to happen next.
    • As soon as possible, consult reputable specialists, such as Reztor Restoration. That will ensure your New Farm home is structurally sound and won’t continue to hurt itself further. In addition, it can save you from losing your home to water damage.
    • If you know of anyone who is experiencing water damage, warn them. For example, if you notice a leak in your property, tell your neighbours about it. That way, they can call a professional immediately to help you out.
    • Finally, only use water removal services from reputable businesses. Reztor Restoration is one of the most trusted and respected professionals in New Farm who have been helping families for years.

    How Reztor Restoration Can Help You Out Of Trouble

    Reztor Restoration, being one of the most reliable companies in New Farm, can help you out of trouble after a flood. Hence, our highly trained professionals will fix many of the problems created by water damage.

    Call Reztor Restoration today to get our expert services. Better yet, call us to get a free estimate on your home. We'll gladly offer you a free quote over the phone.

    Residential Water Damage Repairs at Reztor Restoration

    We cover all of Brisbane localities, including New Farm and its nearby areas like:

    Our response time is quick to get you back to your routine as soon as possible. That is why we provide 24-hour services. However, keep in mind that our response time depends on the day and your location. We usually try our best to be there within an hour.

    Our response time is quick to get you back to your routine as soon as possible. That is why we provide 24-hour services. However, keep in mind that our response time depends on the day and your location. We usually try our best to be there within an hour.

    We Offer the following Services

    Water Damage Brisbane

    Wet Carpet Brisbane

    Flood Clean Up Brisbane

    Recover From A Disaster - Faster! As South East Queensland’s Most Reliable Restoration Company

    We’ve Seen And Serviced It All.

    The fact that you are searching for a disaster restorer means you already have a lot on your plate. We deal with disasters daily, and we want you to rest assured knowing that you have hired the best people to do so, promptly and professionally.

    For you, a water damage, fire damage or mould problem is a stressful disaster. To us, it’s all in a day’s work, and we’re happy to help!

    Our team has successfully restored thousands of water damaged, fire damaged and mould affected properties for the commercial, insurance and residential market. From a burst pipe in a single-family home to flooding in a building with 56 affected apartments, we’ve helped customers handle all sorts of situations.

    You deserve a restoration team that has helped thousands of people just like you get back to their daily life with as little stress and interruption as possible.

    24/7 Emergency Service

    24/7 Emergency Service

    We offer 24 hours, 7 days a week, 1-hour rapid emergency response for all water damaged proprerties/flood emergencies. A fast response is vital to minimise damage.

    Competitive Pricing

    Competitive Pricing

    Reztor Restoration is highly respected in both the private and insurance sectors, and you can be sure all our work is a quality standard and a very competitive pricing structure.

    Trained & Certified

    Trained & Certified

    Reztor Restoration strives to be at the top of the game. All our staff and management team are continuously trained and certified by various industry bodies.

    State of Art Equipment

    State of Art Equipment

    We invest in the very best equipment on the market. Our commitment to staying up to date ensures the best experience possible.

    What People Say

    Other Services

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    Frequently Asked Questions

    1
    Should I call Reztor Restoration first or my insurance company first?

    Great question! The best thing you can do is attend to the water damage emergency as soon as possible! We want to start the extraction and drying process to limit secondary damage as soon as we can.

    id you know? The property owner’s insurance policy typically includes a clause that places an obligation on you (the property owner) to take action to reduce any further damages that could be caused by flooding? So, in the event of a water damage loss (pipe break, etc.) or flood, proper and timely drying and mitigation are necessary to stop secondary water damage and to protect you from penalties from your own insurance company.
    Also, insurance companies often work with their own list of “preferred” water restoration companies. The problem with this is that the “preferred” companies are more concerned with keeping the insurance provider happy (by cutting costs), rather than fully taking care of your problem. To learn more about why it’s important to hire your own water damage restoration company, read this article.
    We pride ourselves on being a customer-first company! That means we care about you and your needs, first and foremost.
    So, after shutting off your water, you should immediately call us! By bringing in a reputable and professional water damage restoration company that is certified by the IICRC, you can relax knowing everything is being done to prevent secondary damage. At Reztor Restoration, we’ll also take care of any documents your insurance company may need. We create and send a detailed report to your insurance company that provides them with everything they need for your claim. It also proves that you did your part. Plus, by choosing a water damage restoration company yourself, you won’t get stuck with an insurance “preferred company” that may leave you more frustrated than you were, to begin with. 

    2
    How do you know when the property is dry?

    Did you know? Sometimes an item may feel dry to the touch, but the moisture content is still too high, meaning it isn’t fully dry? Think about a time when you’ve done laundry and you pulled out a pair of pants that felt dry because they were warm, but a few hours later you reach for them and they are damp. Or, think about how much water and moisture could be trapped under your carpet, in your walls or behind your trim. You probably can’t see or feel the water, but it’s there!

    Items in your home may hold moisture within them, which isn’t apparent at first touch. We make sure your property is dry properly. That’s because drying is a science! We don’t have to rely on guesswork thanks to our specialized restoration tools that tell us the exact moisture content of any item. We also use advanced moisture testing and thermal imaging to monitor the drying process. We will never leave before your property is properly dried, and we’ll always show you the proof that your property is 100% restored.

    3
    What should I do if water has damaged my carpet?

    Call a water damage restoration team immediately! If your carpet is not dried sufficiently, there is a high chance that your carpet will start to smell, and mould will develop in as little as 24 hours. It is always necessary to act as quickly as possible as mould can pose severe health threats. The carpet will not dry out by itself no matter how many windows you open or fans you put on it. And no, a wet vac won’t fix it – specialised equipment is required. It is best to call Reztor Restoration as soon as possible. Our work involves extracting the water and installing top-of-the-line, professional-grade carpet drying equipment to remove all moisture from the walls, carpet, underlay, and sub-floor to try to save your property before it’s too late. We specialize in wet carpet drying, so there’s a good chance we will be able to save your carpet so you don’t have to replace it.

    4
    Can my carpet be dried without lifting or removing it?

    Yes! Thankfully, with today’s technology advancements, there is specialised drying equipment and techniques which allow us to dry the affected areas without removing your carpet and underlay. As a bonus, drying your carpet in place, from the top down, reduces the chance of shrinkage and further damage to the carpet. If you want to know more about our carpet drying services click here.

    5
    What is the process of restoring water-damaged carpet?

    All water damage situations are unique and should be assessed to determine the best course of action. Generally speaking, the first step is to extract the freestanding water using professional-grade equipment. We then apply antimicrobial chemicals to the carpet to reduce/prevent any bacterial and mould growth. Finally, specialised equipment is installed to complete the drying process. To learn more about our carpet drying services click here.

    6
    An accident happened. Water is everywhere. What should we do first?

    The first step you should take is to prevent or reduce further flooding. You can do this by identifying the source of water, and if possible, shutting the main valve off while waiting for Reztor.

    7
    What kind of damage could flood do to my property?

    It’s important not to wait around to find out what kind of damage your property could suffer from due to flooding. Loss of revenue and decrease in property value, structural damage, microbial growth are just a few effects of delaying protective measures by even a few hours.

    8
    Is water extraction even necessary when dealing with flooding or water damage incidents?

    Water extraction is necessary, and it is a task of primary importance when dealing with flooding or water damage incidents. There are dangers to water extraction that the general public is not aware of. Upon entering your home, water may already be contaminated by life-threatening bacteria, mould, or even deadly toxins from metal corrosion. In these cases, don’t run the risk of getting yourself exposed to these dangers. Call professionals to deal with it right away to minimize risk from these dangers.

    9
    When is your office open for calls?

    We offer our superior services around the clock, 24/7. Call us any time of the week, and we will get one of our technicians on the case fast.

    10
    Is it a good option to let my property dry out on its own to save money?

    Letting your property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.
    Avoid these issues by hiring experts who know what they’re doing, like Reztor.

    Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.

    You’ll save money when you get specialists who have the right tools and knowledge for the job. This is because further damage to your properties that could lead you to throw them away is prevented, and the integrity of what remains is preserved.

    11
    Is water extraction even necessary when dealing with flooding or water damage incidents?

    There are dangers to water extraction that the general public is not aware of. Upon entering your home, water may already be contaminated by life-threatening bacteria, mould, or even deadly toxins from metal corrosion. In these cases, don’t run the risk of getting yourself exposed to these dangers. Call professionals to deal with it instead.

    12
    Is there someone in charge of keeping track of what Reztor employees are up to while on the job?

    Absolutely! Our in-house technicians have the proper training and are assigned to the job you request. 

     

    A project manager supervises these technicians who keep tabs on what work is done and when. They work as a team and are adaptable, friendly, and highly knowledgeable on all things restoration and repair.

    13
    How will my details and information be managed?

    The project manager we assign for each specific case handles client information.

    It ensures that your information is taken care of and organised for easy access for your convenience. 

     

    Further, our company insists on being transparent with you during the whole restoration process, from start to finish. We’ll explain whatever we do and keep you updated on our progress.

    14
    How fast could one of your personnel arrive after I call?

    We have a 1-hour rapid response guaranteed when you call us to work on water damage emergencies.

     

    We have the proper equipment and technology to get affected premises dry as quickly as possible for a rapid response. We are a fully-equipped and licensed restoration company in New Farm.

    15
    What should be considered before a technician arrives to dry my carpet?

    Before our professional can come in to take charge of your water damage situation, make sure to consider the weather could help or antagonise the drying efforts that will take place. Do check if rain could find itself indoors. Shut off the water at the source or minimise the amount of water that could get to your carpet. 

     

    If you have them available and cannot take out your carpet from where it is, place fans and dehumidifiers in the area where the carpet lies. That is done to promote air circulation and air evaporation. Thus, it will help your wet carpet dry quicker.

     

    Also, consider whether your carpet has padding underneath and check if it is saturated with moisture. When this padding gets wet, mould spores may also attach to it and make it home. Mould can multiply exponentially overnight when not dealt with as soon as possible. Remove the said padding and let it dry if possible.

     

    Do not use a regular home vacuum cleaner to suck up the water. Likely, the vacuum you have is not the kind that is used for water suction.

     

    Do these preliminary steps so you can minimise the damage done to your carpet when faced with water damage emergencies.

     

    16
    How long does the flood clean-up take?

    Considering that every job is different, a turnaround time of 3-4 days is an average for our flood clean-up service.

     

    We are a leading restoration company in New Farm that can reach your property within the hour. We have a maximum response time of around 1-2 hours for water damage emergencies.

     

    17
    How long does the carpet drying service take?

    Letting your property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.

     

    Avoid these issues by hiring experts who know what they’re doing, like Reztor. Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.

     

    You’ll save money when you get specialists who have the right tools and knowledge for the job. That is because further damage to your properties that could lead you to throw them away is prevented, and the integrity of what remains is preserved.

     

    18
    What are the types of water?

    There are three types of water: clean water, greywater, and black water.

     

    A primary task of technicians is to identify the type of water present in the affected areas. Knowing the kind of water at play can adequately assess and anticipate the type of damage it could potentially cause and the necessary equipment that he should use.

     

    Clean water originates from a potable (drinking) source. It is entirely safe to use and can be used without any concern. That is why it is best to use it in water damage emergencies.

     

    Greywater comes from the kitchen sink and bathroom washbasin. It contains soap, shampoo, detergents, and other contaminated materials similar to clean water in terms of sanitation but not for everyday usage.

     

    Blackwater comes from the toilet or urinal. It is highly unsanitary and should only be used for handling greywater tasks. That is why you must not use it in the kitchen or bathroom.

    19
    Do different kinds of water cause the same kind of damage?

    Yes. Different kinds of water cause different kinds of damage. Water that is free of sewage and harmful toxins causes clean water damage. That type of damage is the least severe.

     

    On the other hand, water spewed from appliances and fixtures such as washing machines, toilets, and pumps cause grey water damage. Direct contact with greywater poses some harm to humans. To be disinfected before reuse, it may be necessary to remove any affected items by greywater.

     

    Water that involves sewage, floodwater, ocean water, including water from other natural sources, which could cause extreme damage, both structural and microbial causes black water damage. It would be best to act fast when dealing with black water. Disinfection of the affected areas and items will be necessary when dealing with black water damage.

    20
    What is the first step the Reztor team makes upon arriving after I call?

    The team will first conduct an initial inspection once they arrive. Our team can then set an action plan upon gathering the necessary information. In addition, we will make estimates and give you a quotation for works that they deem necessary. Once approved, we will immediately prevent secondary damage such as mould and bacteria.

    21
    Are there lesser-known causes of water damage in Brisbane?

    Aside from floods, your property in New Farm is at risk to suffer water damage from other causes. These causes include, but are not limited to, burst pipe, pipe leakage, appliance mishap, faulty fire sprinkler system, to name a few.

     

    Our team of professionals can adequately assess your property to determine the cause of water damage and what is needed to repair it. We also compare the kind of damage you are getting with the kind of repairs we will do, which will help you determine a better solution for your problem.

    22
    Why should I hire Reztor instead of conducting water extraction myself? The task seems doable.

    Specialised equipment is necessary to work with different kinds of water. It is not well known, but the fact is that water is prone to contamination of life-threatening bacteria, mould, or toxins from metal corrosion.

     

    It is best to know what you are dealing with before attempting anything. By hiring Reztor, you are ensured of your family’s safety and your property. Your property is in good hands with us. Our team is well-trained to assess your problem and give you a safe and cost-effective solution.

    23
    What kind of damage could flood do to my property?

    Visible and internal structural damage and microbial growth are some kinds of damage that await property that isn’t taken care of at once. Delaying protective measures by even a few hours could aggravate damage to your property in the long term. Time is of the essence when you’re up against flooding. 

     

    Several health risks may also arise because of this for you, your family, or your business. However, you can avoid health dangers by preparing for flood events.

    24
    I'm not convinced that floodwater could be as bad as advertised. What could it do to my New Farm property?

    You stand to suffer potential losses that you might not be able to afford and a decrease in the property’s value when you delay protective measures by even a few hours once your property in New Farm is hit and submerged in flood. That can cause irreversible structural damage to your property. Like mould and mildew growth, health risks could also arise from this mishap.

     

    Don’t take that risk! Have specialists that could take the necessary steps to clean up the mess left by floods.

    25
    I'm afraid that I’ll pay hidden charges when I hire Reztor. Is there a way to prevent this from happening?

    A project manager is on the job for every job to keep tabs. It’s our way to make sure you know what work is done and how much you’ll be charged. You won’t pay any hidden charges when Reztor is on the case. Reztor offers diverse options to improve efficiency without sacrificing quality.

    26
    Is it more practical to hire an expert to dry my carpets or clean my place of flood?

    Unless you’re a certified water damage restorer and have the necessary tools and specialised equipment needed for the job, you’re better off hiring Reztor. 

     

    Our technicians have the necessary training and experience to deal with whatever water damage issue you may have. In addition, we could do a more efficient job at drying your carpets. As a result, you could avoid causing unnecessary harm to your belongings when you hire Reztor for the job.

    27
    What's the most common cause of flooding in New Farm?

    The answer might surprise you. Flooding due to a burst pipe or during pipe fittings is the most common cause of flooding in New Farm. Meanwhile, flooding due to rain is less common by comparison. 

     

    Flooding is more likely to happen when your property has poor drainage or poorly installed plumbing or structures. Fixing pipe leaks and not letting other problems happen could diminish the chances of flooding.

    28
    How soon will a Reztor employee arrive when I call for help?

    Our company guarantees a 1-hour rapid response from the time you call in cases of water damage emergencies. Expect prompt, rapid service during emergencies when you call Reztor.

    Do You Need Our Service? Call Us Now!

    We offer 24/7 emergency water repair services, so if your property needs water damage repairs, you can call us anytime at 1800 739 867. Our team members will be there for you when you need us!

    Just call now for a free fantastic quote on flood water damage restoration in New Farm and its surrounding areas. Our contact page also has an online form you can fill out to know what needs to be done.