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WATER DAMAGE TOOWOOMBA CITY- DOES WATER AFFECT YOUR PROPERTY?

If water damage or flooding has already occurred, we recommend you call a professional to respond immediately. If not treated properly, the flood could cause further damage and become even more expensive to repair.

Make sure you protect your home from flooding and leaks. All cracks and crevices in your foundation must be sealed as the most effective course of action. Also, you should conduct regular inspections.

We are experts in the restoration of water damage. We provide professional cleaning services to restore all types of properties damaged by flood water or other types of flooding. It includes carpets, furniture, walls, and floors which have been drenched.

If you have a water damage emergency in Toowoomba City

    Get Help Fast:






    Our Services Include:

    • Flood Damage Restoration
    • Water Damage Assessment
    • Water Damage Restoration
    • Water Extraction
    • Residential & Commercial Flood Cleanup
    • Carpet Repair and Restoration
    • Premium Carpet Cleaning
    • Mould Inspection and Removal
    • Mould Damage Restoration
    • Fire and Smoke Damage Restoration
    • Smoke Damage Cleanup
    • Hard Surface Cleaning and Restoration
    • Sewage Cleanup
    • Structural Drying
    • Structural Restoration
    • 24/7 Damage Emergency Call ups

    You may call us if your home has been flooded by water from a flood or overflowing drain pipe. We pride ourselves on serving our consumers fast, effective, affordable services. We are on-call 24 hours a day and will provide you with an estimate for the job today.

    About Reztor Restoration

    Reztor Restoration upholds a reputation of excellence. We perform flood clean-up, wet carpet drying, and everything in between. Our top-of-the-line equipment is handled by our ever-ready technicians who are eager to put their expertise to good use in solving your water damage-related problems.

    We at Reztor Restoration understand that carpet water damage can be an unpleasant event. We are here to help you deal with the damaged areas of your carpets. We have years of experience dealing with water damages near and around Toowoomba City.

    Water Restoration in Toowoomba City

    We have the right team of experts to restore your home. We begin by assessing damage and developing a plan of action to minimise further damage repair. Thus, we recommend that you contact us as soon as possible after a flood. It will enable us to learn more about the potential impact and develop a customised plan for you. We have worked in both domestic and business water damage throughout Toowoomba City, including: 

    • Newtown
    • North Toowoomba
    • East Toowoomba
    • Harristown
    • South Toowoomba

    Our team comprises specialists from many fields, including electrical, carpentry, plumbing and building restoration. On top of that, we work with insurance companies and partner with your insurance broker to remove any obstacles to restoring your property quickly and efficiently.

    Our Amazing List Of Services We Provide

    Reztor Restoration is the company of choice for professional water and flood damage restoration services. So call our restoration specialists to fix any water issues that you are experiencing.

    We have lots of other services available. Drop by on our service page to know more about our options. Or feel free to contact us.

    Water Damage Repair: What To Look Out For

    A water leak from a broken pipe can quickly turn into a disaster if it isn’t caught soon enough. Listed below are some things you should watch for:

    • Water dripping from ceilings.
    • Standing puddles of water.
    • Wet floors.
    • Stains on walls and furniture.
    • The smell of the damp carpet.
    • Sudden temperature change.
    • Discoloured walls.
    • Blackened doors and windows.

    The longer you wait to address these symptoms, the more severe the damage becomes. Don’t let this happen to you!

    We Offer the following Services

    Water Damage
    Toowoomba

    Wet Carpet
    Toowoomba

    Flood Clean Up
    Toowoomba

    What makes Reztor Restoration special?

    Reztor Restoration has over 10 years of experience in the industry. We understand how critical it is to get your life back to normal. We aim to ensure you don’t face any inconveniences. We also offer free estimates, so you know what you’re getting.

    You deserve a restoration team that has helped thousands of people just like you get back to their daily life with as little stress and interruption as possible.

    24/7 Emergency Service

    24/7 Emergency Service

    We offer 24 hours, 7 days a week, 1-hour rapid emergency response for all water damaged proprerties/flood emergencies. A fast response is vital to minimise damage.

    Competitive Pricing

    Competitive Pricing

    Reztor Restoration is highly respected in both the private and insurance sectors, and you can be sure all our work is a quality standard and a very competitive pricing structure.

    Trained & Certified

    Trained & Certified

    Reztor Restoration strives to be at the top of the game. All our staff and management team are continuously trained and certified by various industry bodies.

    State of Art Equipment

    State of Art Equipment

    We invest in the very best equipment on the market. Our commitment to staying up to date ensures the best experience possible.

    What People Say

    Other Services

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    Frequently Asked Questions

    1
    What Is The First Thing To Do When There’s Leakage From A Broken Pipe?

    When pipes burst and cause leaks, stay calm and identify the location of the main water valve, and shut it off. Do this before contacting Reztor to minimise the extent of flooding, thus reducing the severity of flood water damage.

    2
    Who Keeps Track Of What Your Technicians Are Up To While They Are On The Job?

    Our technicians are supervised by a project manager that keeps tabs on what work is done.

    3
    Paying For Hidden Charges Is A Real Concern. Is There A Way To Track The Costs Incurred On-Site?

    Paying for hidden charges will be the least of your worries when you hire Reztor.

    The project manager in charge shall be responsible for keeping notes on what gets done and what you get charged for so you don’t have to.

    4
    How Soon Must Flood Water Damage Be Dealt With?

    Any type of water damage must be dealt with as soon as possible. 

    Inaction, or failing to act within 48 hours, increases your risk of losing your items to irreversible decay, timber rot, and mould infestations.

    5
    What Is Black Water Damage?

    Black water damage is damage due to water that involves sewage, floodwater, and other sources that are likely to contain faecal matter. This kind of water causes extreme kinds of structural and microbial damage.

    6
    Is There A Difference Between Clean Water And Greywater?

    Yes.

    Clean water is water that contains little to no contamination. Grey water is general wastewater that is free of faecal matter.

    It’s important to remember that different types of water cause different kinds of damage. A specialist should be able to identify the type of water present in the affected areas.

    7
    Is It More Practical To Hire An Expert To Dry My Carpets Or Clean My Place Of Floodwater?

    You’re better off hiring professionals. 

    Reztor technicians have the necessary training and experience to deal with whatever water damage issue you may have. They can do a more efficient job at drying your carpets.

    8
    Is Water Extraction Even Necessary When Dealing With Flooding Or Water Damage Incidents?

    Water extraction is a task of primary importance when dealing with flooding or water damage incidents. Call Reztor and let us deal with the problem for you.

    9
    Is Water Extraction Even Necessary When Dealing With Flooding Or Water Damage Incidents?

    Water extraction is a task of primary importance when dealing with flooding or water damage incidents.

    Don’t risk getting yourself exposed to the dangers associated with water damage. Call professionals to deal with these problems instead.

    10
    Should My Properties Be Left To Dry Out On Their Own?

    No. 

    Letting your property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job, and all of these could happen in as little as 48 hours.

    11
    Is water extraction even necessary when dealing with flooding or water damage incidents?

    There are dangers to water extraction that the general public is not aware of. Upon entering your home, water may already be contaminated by life-threatening bacteria, mould, or even deadly toxins from metal corrosion. In these cases, don’t run the risk of getting yourself exposed to these dangers. Call professionals to deal with it instead.

    12
    Is there someone in charge of keeping track of what Reztor employees are up to while on the job?

    Absolutely! Our in-house technicians have the proper training and are assigned to the job you request. 

     

    A project manager supervises these technicians who keep tabs on what work is done and when. They work as a team and are adaptable, friendly, and highly knowledgeable on all things restoration and repair.

    13
    How will my details and information be managed?

    The project manager we assign for each specific case handles client information.

    It ensures that your information is taken care of and organised for easy access for your convenience. 

     

    Further, our company insists on being transparent with you during the whole restoration process, from start to finish. We’ll explain whatever we do and keep you updated on our progress.

    14
    How fast could one of your personnel arrive after I call?

    We have a 1-hour rapid response guaranteed when you call us to work on water damage emergencies.

    We have the proper equipment and technology to get affected premises dry as quickly as possible for a rapid response. We are a fully-equipped and licensed restoration company in Aroona.

    15
    What should be considered before a technician arrives to dry my carpet?

    Before our professional can come in to take charge of your water damage situation, make sure to consider the weather could help or antagonise the drying efforts that will take place. Do check if rain could find itself indoors. Shut off the water at the source or minimise the amount of water that could get to your carpet. 

     

    If you have them available and cannot take out your carpet from where it is, place fans and dehumidifiers in the area where the carpet lies. That is done to promote air circulation and air evaporation. Thus, it will help your wet carpet dry quicker.

    Also, consider whether your carpet has padding underneath and check if it is saturated with moisture. When this padding gets wet, mould spores may also attach to it and make it home. Mould can multiply exponentially overnight when not dealt with as soon as possible. Remove the said padding and let it dry if possible.

     

    Do not use a regular home vacuum cleaner to suck up the water. Likely, the vacuum you have is not the kind that is used for water suction.

    Do these preliminary steps so you can minimise the damage done to your carpet when faced with water damage emergencies.

    16
    How long does the flood clean-up take?

    Considering that every job is different, a turnaround time of 3-4 days is an average for our flood clean-up service.

    We are a leading restoration company in Aroona that can reach your property within the hour. We have a maximum response time of around 1-2 hours for water damage emergencies.

    17
    How long does the carpet drying service take?

    Letting your property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.

    Avoid these issues by hiring experts who know what they’re doing, like Reztor. Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.

    You’ll save money when you get specialists who have the right tools and knowledge for the job. That is because further damage to your properties that could lead you to throw them away is prevented, and the integrity of what remains is preserved.

    18
    What are the types of water?

    There are three types of water: clean water, greywater, and black water.

    A primary task of technicians is to identify the type of water present in the affected areas. Knowing the kind of water at play can adequately assess and anticipate the type of damage it could potentially cause and the necessary equipment that he should use.

    Clean water originates from a potable (drinking) source. It is entirely safe to use and can be used without any concern. That is why it is best to use it in water damage emergencies.

    Greywater comes from the kitchen sink and bathroom washbasin. It contains soap, shampoo, detergents, and other contaminated materials similar to clean water in terms of sanitation but not for everyday usage.

    Blackwater comes from the toilet or urinal. It is highly unsanitary and should only be used for handling greywater tasks. That is why you must not use it in the kitchen or bathroom.

    19
    Do different kinds of water cause the same kind of damage?

    Yes. Different kinds of water cause different kinds of damage. Water that is free of sewage and harmful toxins causes clean water damage. That type of damage is the least severe.

    On the other hand, water spewed from appliances and fixtures such as washing machines, toilets, and pumps cause grey water damage. Direct contact with greywater poses some harm to humans. To be disinfected before reuse, it may be necessary to remove any affected items by greywater.

    Water that involves sewage, floodwater, ocean water, including water from other natural sources, which could cause extreme damage, both structural and microbial causes black water damage. It would be best to act fast when dealing with black water. Disinfection of the affected areas and items will be necessary when dealing with black water damage.

    20
    What is the first step the Reztor team makes upon arriving after I call?

    The team will first conduct an initial inspection once they arrive. Our team can then set an action plan upon gathering the necessary information. In addition, we will make estimates and give you a quotation for works that they deem necessary. Once approved, we will immediately prevent secondary damage such as mould and bacteria.

    21
    Are there lesser-known causes of water damage in Toowoomba?

    Aside from floods, your property in Aroona is at risk to suffer water damage from other causes. These causes include, but are not limited to, burst pipe, pipe leakage, appliance mishap, faulty fire sprinkler system, to name a few.

    Our team of professionals can adequately assess your property to determine the cause of water damage and what is needed to repair it. We also compare the kind of damage you are getting with the kind of repairs we will do, which will help you determine a better solution for your problem.

    22
    Why should I hire Reztor instead of conducting water extraction myself? The task seems doable.

    Specialised equipment is necessary to work with different kinds of water. It is not well known, but the fact is that water is prone to contamination of life-threatening bacteria, mould, or toxins from metal corrosion.

    It is best to know what you are dealing with before attempting anything. By hiring Reztor, you are ensured of your family’s safety and your property. Your property is in good hands with us. Our team is well-trained to assess your problem and give you a safe and cost-effective solution.

    23
    What kind of damage could flood do to my property?

    Visible and internal structural damage and microbial growth are some kinds of damage that await property that isn’t taken care of at once. Delaying protective measures by even a few hours could aggravate damage to your property in the long term. Time is of the essence when you’re up against flooding. 

    Several health risks may also arise because of this for you, your family, or your business. However, you can avoid health dangers by preparing for flood events.

    24
    I'm not convinced that floodwater could be as destructive as advertised. What could it do to my Toowoomba City property?

    You stand to suffer potential losses that you might not be able to afford and a decrease in the property’s value when you delay protective measures by even a few hours once your property in Aroona is hit and submerged in flood. That can cause irreversible structural damage to your property. Like mould and mildew growth, health risks could also arise from this mishap.

    Don’t take that risk! Have specialists that could take the necessary steps to clean up the mess left by floods.

    25
    I'm afraid that I’ll pay hidden charges when I hire Reztor. Is there a way to prevent this from happening?

    A project manager is on the job for every job to keep tabs. It’s our way to make sure you know what work is done and how much you’ll be charged. You won’t pay any hidden charges when Reztor is on the case. Reztor offers diverse options to improve efficiency without sacrificing quality.

    26
    Is it more practical to hire an expert to dry my carpets or clean my place of flood?

    Unless you’re a certified water damage restorer and have the necessary tools and specialised equipment needed for the job, you’re better off hiring Reztor. 

    Our technicians have the necessary training and experience to deal with whatever water damage issue you may have. In addition, we could do a more efficient job at drying your carpets. As a result, you could avoid causing unnecessary harm to your belongings when you hire Reztor for the job.

    27
    What's the most common cause of flooding in Toowoomba City?

    The answer might surprise you. Flooding due to a burst pipe or during pipe fittings is the most common cause of flooding in Aroona. Meanwhile, flooding due to rain is less common by comparison. 

    Flooding is more likely to happen when your property has poor drainage or poorly installed plumbing or structures. Fixing pipe leaks and not letting other problems happen could diminish the chances of flooding.

     

    28
    How soon will a Reztor employee arrive when I call for help?

    Our company guarantees a 1-hour rapid response from the time you call in cases of water damage emergencies. Expect prompt, rapid service during emergencies when you call Reztor.

    Reliable Restoration Help Available 24/7

    Reztor Restoration performs wet carpet drying, flood clean-up, and everything in between. We are a company you can rely on to be there to help clean the mess left by disasters.

    We are ready to help whenever, wherever you are in Glenvale. Contact us at 1800-739-867 to get excellent service today!