Call the 24/7 emergency team or send details and photos for review.
Contact Reztor directly. We can assess the damage, carry out applicable restoration work and prepare supporting documentation.
For property managers, strata managers, owners corporations and facilities teams.
Property claim supportFor loss adjusters, assessors, insurers and claims teams.
Claims professional supportReztor provides restoration and supporting documentation. Your insurer determines policy coverage and claim outcomes.
Guides & advice
Use these practical guides to understand immediate priorities and prepare for the next conversation.
What to know
If conditions are unsafe or damage is continuing, move people away from danger and call for help.
Practical restoration guides
Understand the first priorities when you discover water damage.
Read guide →Learn how moisture checks and drying equipment guide the process.
Read guide →Know what to expect from assessment and the next conversation.
Read guide →Prepare incident details, questions and supporting records.
Read guide →Understand the separate roles of restoration work and policy decisions.
Read guide →Find out why the source and condition of water matter to assessment.
Read guide →One clear path
Send the essential details so the team can assess urgency and explain what happens next.
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