Water Damage Tennyson - Quick Action Does Make A Difference
Water damage is something that happens every day. Whether from a leaky pipe or a broken sprinkler system. Water damage is often caused by natural disasters such as storms, floods, and hurricanes. When water damage occurs, it can cause severe problems for homeowners. Untreated water damage can cause mould growth, structural damage, and health hazards in your home.
Reztor Restoration is the leading provider of water damage repair and restoration services in the area. We are certified and insured, with over 15 years of experience. We also offer emergency service, so you don’t have to worry about calling us late at night or on weekends.
We use only certified technicians trained in the latest techniques and equipment available in the industry today. With our quick response time and high-quality craft, we ensure that we will restore your property quickly and efficiently.
If you have a water damage emergency in Tennyson
24/7 Emergency Service in Tennyson
Flooding in Houses Happens More Often Than You Might Think!
When most people think of house floods, straightway, they think about a flood event caused by natural disaster – Lots and lots of rain, water levels rising, drains not being able to cope, and water rushing into their home.
Although this does happen, the main causes of flooding in homes are:
- A burst pipe.
- A leaking dishwasher
- A failed washing machine
- A bathtub overflow
- Rainwater entering the home.
About Reztor Restoration
Reztor Restoration upholds a reputation of excellence. We perform flood clean-up, wet carpet drying, and everything in between. Our top-of-the-line equipment is handled by our ever-ready technicians who are eager to put their expertise to good use in solving your water damage-related problems.
We at Reztor Restoration understand that carpet water damage can be an unpleasant event. We are here to help you deal with the damaged areas of your carpets. We have years of experience dealing with water damages near and around Tennyson.
Our staff is equipped with modern technology and highly skilled professionals. As a result, we can quickly and effectively solve water damage issues. However, getting you back to your daily tasks as soon as possible is also important to us.
* Water Damage Assessment:
Your first step is to call us immediately after discovering signs of water damage. The technician will examine the affected areas and determine if any significant moisture is present during this initial assessment. They will then take measurements and photos of the affected areas. This information will help them determine what repairs need to be done.
* Cleaning & Dehumidification:
Once the damage has been determined, our technicians will clean and dehumidify the affected areas. Drying prevents further damage and eliminates harmful bacteria. However, mould can grow in these areas if not cleaned thoroughly.
* Repair & Reconstruction:
After the area has dried out completely, our technicians will assess the damage and determine which parts need to be repaired. Some materials may need to be replaced or installed based on how severe the damage is. Once the jobs have been completed, our team will reconstruct the affected areas using quality products.
* Testing & Certification:
After the repairs have been completed and inspected, our team will test the entire house to ensure that everything operates correctly. They will also certify that the structure is safe before leaving.
* Follow Up Service:
To maintain the safety and integrity of your home, we offer regular follow-up inspections. Our technicians check the walls, ceilings, floors, electrical systems, etc.
The goal is to minimise further damage to your property so that it remains structurally sound. So as long as you’re satisfied with our work, we’ll continue to keep an eye on things for you.
The most common in water damage is leaking. Building leaks can occur anywhere in the building. If a leak isn’t caught right away, it can lead to severe mould growth, structural damage, and health hazards.
- Inspect Your Home Immediately After Discovering Signs Of Water Damage.
Contact us immediately if you notice wet carpet, damaged drywall, water stains on wood, or other parts of your property. You don’t want to wait until later when the problem becomes worse than it already is.
- Take Measurements And Photos To Help Identify The Extent Of The Problem.
During the inspection, one of our trained technicians will measure the size of the affected area and document any cracks or bulges. They will also take pictures of the affected areas to provide you with accurate estimates.
- Remove All Wet Items From The Area.
Once the measurements have been taken, our technicians will remove all wet items from the area. That includes furniture, electronics, appliances, and anything else that could get ruined if left too long.
- Clean The Surfaces With An EPA-Approved Product.
Our technicians use only approved cleaning agents and equipment to clean the affected areas. These include high-quality cleaning solutions such as bleach, ammonia, hydrogen peroxide, etc. We also use industrial-strength vacuum cleaners to clean the surfaces thoroughly.
- Dry The Surfaces Using High-Quality Dehumidifiers.
Our professionals use dehumidifiers to help reduce moisture levels in the air. In addition to drying the surface, these machines also help prevent future damage by removing excess humidity from the air.
We recommend stopping mould growth during the initial stages. Mould spores are everywhere and can quickly enter your home through small openings. The longer you let mould grow, the more severe its effects.
We know that you can’t afford to wait around when something goes wrong. You need someone to come in right away and fix the problem. That’s why we offer 24-hour emergency service. So if you find any indication of water damage, call us at 1800 739 867.
* You don’t have to worry about paying a fortune for a professional restoration company. We charge reasonable rates so you won’t break the bank.
* Our mission is to ensure your time with us is as stress-free as possible. We do this by providing top-notch customer service and offering affordable prices.
* Our friendly and skilled staff can answer all your questions about water damage. So don’t hesitate to ask!
* Your satisfaction is guaranteed! If we don’t perform the way you expect, we’ll quickly and professionally resolve any issues that arise.
* We enjoy helping people deal with water damage. That’s why we offer customised working hours to accommodate your busy lifestyle.
* Our friendly crew is waiting for your call 27/7 at 1800 739 867.
Reztor Restoration is a full-service restoration company specialising in restoring and repairing water damaged properties. Reztor Restoration is focused primarily on small, medium and large residential properties.
Our Amazing List Of Services We Provide
Reztor Restoration is the company of choice for professional water and flood damage restoration services. So call our restoration specialists to fix any water issues that you are experiencing.
We have lots of other services available. Drop by on our service page to know more about our options. Or feel free to contact us.
Our Round-The-Clock Emergency Service Call Ups
We also offer our services in the surrounding areas, including:
- Indooroopilly
- Graceville
- Yeerongpilly
- Sherwood
- Rocklea
Our response time is quick to get you back to your routine as soon as possible. That is why we provide 24-hour services. However, keep in mind that our response time depends on the day and your location. We usually try our best to be there within an hour.
Our response time is quick to get you back to your routine as soon as possible. That is why we provide 24-hour services. However, keep in mind that our response time depends on the day and your location. We usually try our best to be there within an hour.
We Offer the following Services
Water Damage Brisbane
Wet Carpet Brisbane
Flood Clean Up Brisbane
Recover From A Disaster - Faster! As South East Queensland’s Most Reliable Restoration Company
We’ve Seen And Serviced It All.
The fact that you are searching for a disaster restorer means you already have a lot on your plate. We deal with disasters daily, and we want you to rest assured knowing that you have hired the best people to do so, promptly and professionally.
For you, a water damage, fire damage or mould problem is a stressful disaster. To us, it’s all in a day’s work, and we’re happy to help!
Our team has successfully restored thousands of water damaged, fire damaged and mould affected properties for the commercial, insurance and residential market. From a burst pipe in a single-family home to flooding in a building with 56 affected apartments, we’ve helped customers handle all sorts of situations.
24/7 Emergency Service
24/7 Emergency Service
Competitive Pricing
Competitive Pricing
Trained & Certified
Trained & Certified
State of Art Equipment
State of Art Equipment
Frequently Asked Questions
1 Should I call Reztor Restoration first or my insurance company first?
Great question! The best thing you can do is promptly attend to the water damage emergency! We want to start the extraction and drying process to limit secondary damage as soon as possible.
Did you know? The property owner’s insurance policy typically includes a clause that places an obligation on you (the property owner) to take action to reduce any further damages that could be caused by flooding?
So, in the event of a water damage loss (pipe break, etc.) or flood, proper and timely drying and mitigation are necessary to stop secondary water damage and protect you from penalties from your own insurance company.
Also, insurance companies often work with their list of “preferred” water restoration companies. The problem is that the “preferred” companies are more concerned with keeping the insurance provider happy (by cutting costs) rather than fully taking care of your problem.
We pride ourselves on being a customer-first company! That means we care about you and your needs, first and foremost.
So, after shutting off your water, you should immediately call us! By bringing in a reputable and professional water damage restoration company that is certified by the IICRC, you can relax knowing everything is being done to prevent secondary damage.
At Reztor Restoration, we’ll also take care of any documents your insurance company may need. We create and send a detailed report to your insurance company that provides everything they need for your claim. It also proves that you did your part.
Plus, by picking your own water damage restoration company, you won’t be forced to work with an insurance “preferred company” that may leave you even more frustrated than before.
2 How do you know when the property in Tennyson is dry?
Did you know? Sometimes an item may feel dry to the touch, but the moisture content is still too high, meaning it isn’t dry entirely?
For example, think about a time when you’ve done laundry, and you pulled out a pair of pants that felt dry because they were warm, but a few hours later, you reach for them, and they are damp. Imagine how much water and moisture could be trapped under your carpet, in your walls, or behind your trim. You probably can’t see or feel the water, but it’s there!
Items in your home may hold moisture within them, which isn’t apparent at the first touch. Yet, we make sure your property is dry properly. That’s because drying is a science! We don’t have to rely on guesswork, thanks to our specialised restoration tools that tell us the exact moisture content of any item.
In addition, we monitor the drying process with advanced moisture testing and thermal imaging. As a result, we will never leave before your property is dried thoroughly, and we’ll always show you the proof that your property is 100% restored.
3 What should I do if water has damaged my carpet?
Call the Reztor team immediately! If your carpet is not dried sufficiently, there is a high chance that your carpet will start to smell, and mould will develop in as little as 24 hours.
It is always necessary to act as quickly as possible as mould can pose severe health threats. The carpet will not dry out by itself no matter how many windows you open or fans you put on it. And no, a wet vac won’t fix it – specialised equipment is required. So it is best to call Reztor Restoration as soon as possible.
Our work involves extracting the water and installing top-of-the-line, professional-grade carpet drying equipment to remove all moisture from the walls, carpet, underlay, and sub-floor to try to save your Tennyson property before it’s too late. We specialise in wet carpet drying, so there’s a good chance we will be able to save your carpet, so you don’t have to replace it.
4 Can my carpet be dried without lifting or removing it?
Yes! Thankfully, with today’s technology advancements, specialised drying equipment and techniques allow us to dry the affected areas without removing your carpet and underlay.
A side benefit of drying your carpet from top to bottom is that it reduces the risk of shrinkage and further damage. If your carpet is wet and you pile on the wetness underneath it, your carpet will never dry properly. In addition, if the moisture is trapped between the layers of underlay, the drying process will be slower, thus causing a longer recovery time.
5 What is the process of restoring water-damaged carpet?
All water damage situations in Tennyson are unique and should be assessed to determine the best course of action. Generally speaking, the first step is to extract the freestanding water using professional-grade equipment.
We then apply antimicrobial chemicals to the carpet to reduce/prevent any bacterial and mould growth. Finally, specialised equipment is installed to complete the drying process. The equipment will be left running overnight to ensure that the carpet is dried thoroughly.
6 An accident happened. Water is everywhere. What should we do first?
The first step you should take is to prevent or reduce further flooding. You can do this by identifying the source of water, and if possible, shutting the main valve off while waiting for Reztor. We can be onsite in Tennyson for emergency water removal within an hour or two.
7 How much damage might floods cause to my Tennyson house?
It’s important not to wait around to find out what kind of damage your property in Tennyson could suffer from due to flooding. Loss of revenue and decrease in property value, structural damage, microbial growth are just a few effects of delaying protective measures by even a few hours.
8 Is water extraction even necessary when dealing with flooding or water damage incidents?
Water extraction is necessary, and it is a task of primary importance when dealing with flooding or water damage incidents. Most people, however, are unaware of the risks associated with water extraction.
The dangers involved are creating a path to drain water and exposing the extraction area to bacteria and mould. Most importantly, water extraction is necessary only if it improves the quality of your property’s restoration, not just to get rid of wetness.
In these cases, don’t risk getting yourself exposed to these dangers. Instead, call our team to deal with it immediately to minimise risk from these dangers.
9 When is your office open for calls?
We offer our superior services around the clock, 24/7. Call us any time of the week, and we will get one of our technicians on the case fast.
We have 24/7 phone support so that you can reach us whenever it’s most convenient for you, which is what we aim to achieve.
10 Is it an excellent option to let my property in Tennyson dry out on its own to save money?
Letting your Tennyson property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.
Avoid these issues by hiring experts who know what they’re doing, like Reztor.
Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.
You’ll save money when you get specialists who have the right tools and knowledge for the job. That is because further damage to your properties that could lead you to throw them away is prevented, and the integrity of what remains is preserved.
11 Is water extraction even necessary when dealing with flooding or water damage incidents?
There are dangers to water extraction that the general public is not aware of. Upon entering your home, water may already be contaminated by life-threatening bacteria, mould, or even deadly toxins from metal corrosion. In these cases, don’t run the risk of getting yourself exposed to these dangers. Call professionals to deal with it instead.
12 Is there someone in charge of keeping track of what Reztor employees are up to while on the job?
The project manager we assign for each specific case handles client information.
It ensures that your information is taken care of and organised for easy access for your convenience.
Further, our company insists on being transparent with you during the whole restoration process, from start to finish. We’ll explain whatever we do and keep you updated on our progress.
13 How will my details and information be managed?
The project manager we assign for each specific case handles client information.
It ensures that your information is taken care of and organised for easy access for your convenience.
Further, our company insists on being transparent with you during the whole restoration process, from start to finish. We’ll explain whatever we do and keep you updated on our progress.
14 How fast could one of your personnel arrive after I call?
We have a 1-hour rapid response guaranteed when you call us to work on water damage emergencies.
We have the proper equipment and technology to get affected premises dry as quickly as possible for a rapid response. We are a fully-equipped and licensed restoration company in Tennyson.
15 What should be considered before a technician arrives to dry my carpet?
Before our professional can come in to take charge of your water damage situation, make sure to consider the weather could help or antagonise the drying efforts that will take place. Do check if rain could find itself indoors. Shut off the water at the source or minimise the amount of water that could get to your carpet.
If you have them available and cannot take out your carpet from where it is, place fans and dehumidifiers in the area where the carpet lies. That is done to promote air circulation and air evaporation. Thus, it will help your wet carpet dry quicker.
Also, consider whether your carpet has padding underneath and check if it is saturated with moisture. When this padding gets wet, mould spores may also attach to it and make it home. Mould can multiply exponentially overnight when not dealt with as soon as possible. Remove the said padding and let it dry if possible.
Do not use a regular home vacuum cleaner to suck up the water. Likely, the vacuum you have is not the kind that is used for water suction.
Do these preliminary steps so you can minimise the damage done to your carpet when faced with water damage emergencies.
16 How long does the flood clean-up take?
Considering that every job is different, a turnaround time of 3-4 days is an average for our flood clean-up service.
We are a leading restoration company in Tennyson that can reach your property within the hour. We have a maximum response time of around 1-2 hours for water damage emergencies.
17 How long does the carpet drying service take?
Letting your property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.
Avoid these issues by hiring experts who know what they’re doing, like Reztor. Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.
You’ll save money when you get specialists who have the right tools and knowledge for the job. That is because further damage to your properties that could lead you to throw them away is prevented, and the integrity of what remains is preserved.
18 What are the types of water?
There are three types of water: clean water, greywater, and black water.
A primary task of technicians is to identify the type of water present in the affected areas. Knowing the kind of water at play can adequately assess and anticipate the type of damage it could potentially cause and the necessary equipment that he should use.
Clean water originates from a potable (drinking) source. It is entirely safe to use and can be used without any concern. That is why it is best to use it in water damage emergencies.
Greywater comes from the kitchen sink and bathroom washbasin. It contains soap, shampoo, detergents, and other contaminated materials similar to clean water in terms of sanitation but not for everyday usage.
Blackwater comes from the toilet or urinal. It is highly unsanitary and should only be used for handling greywater tasks. That is why you must not use it in the kitchen or bathroom.
19 Do different kinds of water cause the same kind of damage?
Yes. Different kinds of water cause different kinds of damage. Water that is free of sewage and harmful toxins causes clean water damage. That type of damage is the least severe.
On the other hand, water spewed from appliances and fixtures such as washing machines, toilets, and pumps cause grey water damage. Direct contact with greywater poses some harm to humans. To be disinfected before reuse, it may be necessary to remove any affected items by greywater.
Water that involves sewage, floodwater, ocean water, including water from other natural sources, which could cause extreme damage, both structural and microbial causes black water damage. It would be best to act fast when dealing with black water. Disinfection of the affected areas and items will be necessary when dealing with black water damage.
20 What is the first step the Reztor team makes upon arriving after I call?
The team will first conduct an initial inspection once they arrive. Our team can then set an action plan upon gathering the necessary information. In addition, we will make estimates and give you a quotation for works that they deem necessary. Once approved, we will immediately prevent secondary damage such as mould and bacteria.
21 Are there lesser-known causes of water damage in Brisbane?
Aside from floods, your property in Tennyson is at risk to suffer water damage from other causes. These causes include, but are not limited to, burst pipe, pipe leakage, appliance mishap, faulty fire sprinkler system, to name a few.
Our team of professionals can adequately assess your property to determine the cause of water damage and what is needed to repair it. We also compare the kind of damage you are getting with the kind of repairs we will do, which will help you determine a better solution for your problem.
22 Why should I hire Reztor instead of conducting water extraction myself? The task seems doable.
Specialised equipment is necessary to work with different kinds of water. It is not well known, but the fact is that water is prone to contamination of life-threatening bacteria, mould, or toxins from metal corrosion.
It is best to know what you are dealing with before attempting anything. By hiring Reztor, you are ensured of your family’s safety and your property. Your property is in good hands with us. Our team is well-trained to assess your problem and give you a safe and cost-effective solution.
23 What kind of damage could flood do to my property?
Visible and internal structural damage and microbial growth are some kinds of damage that await property that isn’t taken care of at once. Delaying protective measures by even a few hours could aggravate damage to your property in the long term. Time is of the essence when you’re up against flooding.
Several health risks may also arise because of this for you, your family, or your business. However, you can avoid health dangers by preparing for flood events.
24 I'm not convinced that floodwater could be as destructive as advertised. What could it do to my Tennyson property?
You stand to suffer potential losses that you might not be able to afford and a decrease in the property’s value when you delay protective measures by even a few hours once your property in Tennyson is hit and submerged in flood. That can cause irreversible structural damage to your property. Like mould and mildew growth, health risks could also arise from this mishap.
Don’t take that risk! Have specialists that could take the necessary steps to clean up the mess left by floods.
A project manager is on the job for every job to keep tabs. It’s our way to make sure you know what work is done and how much you’ll be charged. You won’t pay any hidden charges when Reztor is on the case. Reztor offers diverse options to improve efficiency without sacrificing quality.
26 Is it more practical to hire an expert to dry my carpets or clean my place of flood?
Unless you’re a certified water damage restorer and have the necessary tools and specialised equipment needed for the job, you’re better off hiring Reztor.
Our technicians have the necessary training and experience to deal with whatever water damage issue you may have. In addition, we could do a more efficient job at drying your carpets. As a result, you could avoid causing unnecessary harm to your belongings when you hire Reztor for the job.
27 What's the most common cause of flooding in Tennyson?
The answer might surprise you. Flooding due to a burst pipe or during pipe fittings is the most common cause of flooding in Tennyson. Meanwhile, flooding due to rain is less common by comparison.
Flooding is more likely to happen when your property has poor drainage or poorly installed plumbing or structures. Fixing pipe leaks and not letting other problems happen could diminish the chances of flooding.
28 How soon will a Reztor employee arrive when I call for help?
Our company guarantees a 1-hour rapid response from the time you call in cases of water damage emergencies. Expect prompt, rapid service during emergencies when you call Reztor.
Water Damage Tennyson Queensland
Reztor Restoration is the leading professional provider of water damage repair services in the area. Our company specialises in providing top-notch restoration services at affordable prices. We are confident of handling any size job, from a small leak to full-scale flooding. Call us anytime at 1800 739 867 today! Get our free quote now!
