Water Damage Boondall - The Reztor Restoration Way!
We at Reztor Restoration are here to aid you in restoring any water damage to your home and business in Boondall. With our fast and efficient restoration services, we can help restore your property to its former state.
Reztor Restoration provides fast response times to customers in Boondall and throughout Brisbane. We have a team of highly skilled staff to work around the clock for all your property’s restoration needs.
Our team is geared to making a situation that requires a water damage expert go as smoothly as possible. You can contact us immediately if you need a damage restorer for your home or business.
If you have a water damage emergency in Boondall
24/7 Emergency Service in Boondall
Flooding in Houses Happens More Often Than You Might Think!
When most people think of house floods, straightway, they think about a flood event caused by natural disaster – Lots and lots of rain, water levels rising, drains not being able to cope, and water rushing into their home.
Although this does happen, the main causes of flooding in homes are:
- A burst pipe.
- A leaking dishwasher
- A failed washing machine
- A bathtub overflow
- Rainwater entering the home.
Exceptional Water Damage Restoration In Boondall
Whenever an emergency arises at home or in the workplace, you must immediately contact a qualified service provider. You need someone who knows the method and can act quickly. Furthermore, it's vital to hire a Boondall water damage restoration company that uses quality equipment, provides quality service, and is friendly. We at Reztor Restoration are fully committed to your complete satisfaction.
We guarantee that all our services related to restoration, clean-up, and emergency response will be nothing short of excellent. At Reztor Restoration, we treat our customers with respect and honesty. Our dedicated staff is only a phone call away. We also have a 24-hour emergency response team waiting to help you.
We at Reztor Restoration understand that carpet water damage can be an unpleasant event. We are here to help you deal with the damaged areas of your carpets. We have years of experience dealing with water damages near and around Boondall.
What Is Water Damage?
Water Damage Restoration
Water damage restoration is the whole process of repairing and fixing any water damage at your home or business. It is an immediate solution to your water damage issues to prevent them from worsening each passing day.
Our service experts resolve this problem by removing excess water from your home, making it safe, livable, and free of hazards.
We hire only licensed and insured technicians. As a result, your property is safe in our hands, and the whole process is done with a smile. That’s because we care about your needs.
How Do Water Damage Restoration Services Work?
Restoring any water damage can be done in several ways. Yet, we always take care of the problem right away by applying proven and tested techniques. In addition, our team will do a thorough assessment before starting the restoration process.
First, we evaluate the condition of your property, including furnishings and appliances. Then, we provide a plan for repairs according to your needs.
In most cases, repairing any water damage involves removing excess water from your property. We do that by using proven methods in the industry. It includes drying out your wet carpet and pad, as well as mould removal.
Our expert technicians also perform mould removal services in Boondall. We ensure that all traces of mould are gone from your property.
Mould is not only unhealthy, but it can quickly spread if left untreated. Due to this, our team makes sure to eliminate any mould inside your property.
We know that a professional restoration process is critical to help you prevent costly repairs in the future. Thus, our services are second to none. That’s why we’ll leave you with a clean and dry property to live in comfortably for the long term.
What Are the Benefits of Hiring Our Service Experts?
Choosing Reztor Restoration saves you time and money. We know how critical it is to resolve water damage quickly. So, we act fast to get your property restored to its pre-damage condition.
1) Our 24/7 emergency response team is on standby at all times. – We respond whenever you contact our service experts for help. And we do that every day of the year, including public holidays and weekends.
2) We use top-quality equipment in our service trucks. – That means our technicians are prepared for any emergency.
3) Our trained staff is friendly and knowledgeable. – We treat your property with care. Hence, we don’t leave any mess behind you.
4) We restore damaged furniture, carpets, floors, and more. – We also eliminate mould growth on your property quickly to prevent further decay on your belongings.
5) We are licensed and insured. – All our technicians are fully licensed, insured, and bonded. So, you can fully trust them to do their job well.
6) We’ll give you a free quote before starting any work on your property. – You can know exactly how much it will cost before letting our team start working for you.
Our services include everything from clean-up to repair. We also eliminate all hazards from your property to prevent any future damage from other sources. In other words, we resolve any problems quickly and effectively.
Boondall And All Over Brisbane - Our List Of Services
We have a comprehensive list of services related to water damage restoration. We offer the following:
Please visit our service site to learn more about these services. We provide friendly service in Boondall and throughout Brisbane. So if you need water damage experts that you can trust, call Reztor Restoration today!
Our Service Area Near And Around Boondall
- Taigum
- Deagon
- Sandgate
- Shorncliffe
- Zillmere
- Nudgee Beach
- Geebung
- Virginia
- Banyo
- Nudgee
Not just the Boondall area, but Reztor Restoration has an excellent reputation in all suburbs of Brisbane. We’ve been servicing all of Brisbane since we started in 2012. Thus, we are proud of our reputation and strive to maintain it.
Not just the Boondall area, but Reztor Restoration has an excellent reputation in all suburbs of Brisbane. We’ve been servicing all of Brisbane since we started in 2012. Thus, we are proud of our reputation and strive to maintain it.
We Offer the following Services
Water Damage Brisbane
Wet Carpet Brisbane
Flood Clean Up Brisbane
Recover From A Disaster - Faster! As South East Queensland’s Most Reliable Restoration Company
We’ve Seen And Serviced It All.
The fact that you are searching for a disaster restorer means you already have a lot on your plate. We deal with disasters daily, and we want you to rest assured knowing that you have hired the best people to do so, promptly and professionally.
For you, a water damage, fire damage or mould problem is a stressful disaster. To us, it’s all in a day’s work, and we’re happy to help!
Our team has successfully restored thousands of water damaged, fire damaged and mould affected properties for the commercial, insurance and residential market. From a burst pipe in a single-family home to flooding in a building with 56 affected apartments, we’ve helped customers handle all sorts of situations.
24/7 Emergency Service
24/7 Emergency Service
Competitive Pricing
Competitive Pricing
Trained & Certified
Trained & Certified
State of Art Equipment
State of Art Equipment
Frequently Asked Questions
1 Should I call Reztor Restoration first or my insurance company first?
Great question! The best thing you can do is promptly attend to the water damage emergency! We want to start the extraction and drying process to limit secondary damage as soon as possible.
Did you know? The property owner’s insurance policy typically includes a clause that places an obligation on you (the property owner) to take action to reduce any further damages that could be caused by flooding?
So, in the event of a water damage loss (pipe break, etc.) or flood, proper and timely drying and mitigation are necessary to stop secondary water damage and protect you from penalties from your own insurance company.
Also, insurance companies often work with their list of “preferred” water restoration companies. The problem is that the “preferred” companies are more concerned with keeping the insurance provider happy (by cutting costs) rather than fully taking care of your problem.
We pride ourselves on being a customer-first company! That means we care about you and your needs, first and foremost.
So, after shutting off your water, you should immediately call us! By bringing in a reputable and professional water damage restoration company that is certified by the IICRC, you can relax knowing everything is being done to prevent secondary damage.
At Reztor Restoration, we’ll also take care of any documents your insurance company may need. We create and send a detailed report to your insurance company that provides everything they need for your claim. It also proves that you did your part.
Plus, by picking your own water damage restoration company, you won’t be forced to work with an insurance “preferred company” that may leave you even more frustrated than before.
2 How do you know when the property in Boondall is dry?
In addition, we monitor the drying process with advanced moisture testing and thermal imaging. As a result, we will never leave before your property is dried thoroughly, and we’ll always show you the proof that your property is 100% restored.Did you know? Sometimes an item may feel dry to the touch, but the moisture content is still too high, meaning it isn’t dry entirely?
For example, think about a time when you’ve done laundry, and you pulled out a pair of pants that felt dry because they were warm, but a few hours later, you reach for them, and they are damp. Imagine how much water and moisture could be trapped under your carpet, in your walls, or behind your trim. You probably can’t see or feel the water, but it’s there!
Items in your home may hold moisture within them, which isn’t apparent at the first touch. Yet, we make sure your property is dry properly. That’s because drying is a science! We don’t have to rely on guesswork, thanks to our specialised restoration tools that tell us the exact moisture content of any item.
3 What should I do if water has damaged my carpet?
4 Can my carpet be dried without lifting or removing it?
Yes! Thankfully, with today’s technology advancements, specialised drying equipment and techniques allow us to dry the affected areas without removing your carpet and underlay.
A side benefit of drying your carpet from top to bottom is that it reduces the risk of shrinkage and further damage. If your carpet is wet and you pile on the wetness underneath it, your carpet will never dry properly. In addition, if the moisture is trapped between the layers of underlay, the drying process will be slower, thus causing a longer recovery time.
5 What is the process of restoring water-damaged carpet?
All water damage situations in Boondall are unique and should be assessed to determine the best course of action. Generally speaking, the first step is to extract the freestanding water using professional-grade equipment.
We then apply antimicrobial chemicals to the carpet to reduce/prevent any bacterial and mould growth. Finally, specialised equipment is installed to complete the drying process. The equipment will be left running overnight to ensure that the carpet is dried thoroughly.
6 An accident happened. Water is everywhere. What should we do first?
The first step you should take is to prevent or reduce further flooding. You can do this by identifying the source of water, and if possible, shutting the main valve off while waiting for Reztor. We can be onsite in Boondall for emergency water removal within an hour or two.
7 What kind of damage could flood do to my Boondall property?
It’s important not to wait around to find out what kind of damage your property in Boondall could suffer from due to flooding. Loss of revenue and decrease in property value, structural damage, microbial growth are just a few effects of delaying protective measures by even a few hours.
8 Is water extraction even necessary when dealing with flooding or water damage incidents?
Water extraction is necessary, and it is a task of primary importance when dealing with flooding or water damage incidents. Most people, however, are unaware of the risks associated with water extraction.
The dangers involved are creating a path to drain water and exposing the extraction area to bacteria and mould. Most importantly, water extraction is necessary only if it improves the quality of your property’s restoration, not just to get rid of wetness.
In these cases, don’t risk getting yourself exposed to these dangers. Instead, call our team to deal with it immediately to minimise risk from these dangers.
9 When is your office open for calls?
We offer our superior services around the clock, 24/7. Call us any time of the week, and we will get one of our technicians on the case fast.
We have 24/7 phone support so that you can reach us whenever it’s most convenient for you, which is what we aim to achieve.
10 Is it an excellent option to let my property in (Suburb) dry out on its own to save money?
Letting your Boondall property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.
Avoid these issues by hiring experts who know what they’re doing, like Reztor.
Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.
You’ll save money when you get specialists who have the right tools and knowledge for the job. That is because further damage to your properties that could lead you to throw them away is prevented, and the integrity of what remains is preserved.
11 Is water extraction even necessary when dealing with flooding or water damage incidents?
There are dangers to water extraction that the general public is not aware of. Upon entering your home, water may already be contaminated by life-threatening bacteria, mould, or even deadly toxins from metal corrosion. In these cases, don’t run the risk of getting yourself exposed to these dangers. Call professionals to deal with it instead.
12 Is there someone in charge of keeping track of what Reztor employees are up to while on the job?
13 How will my details and information be managed?
The project manager we assign for each specific case handles client information.
This ensures that your information is taken care of and organized for easy access for your convenience. Further, our company insists on being transparent with you during the whole restoration process, from start to finish.
14 How fast could one of your personnel arrive after I call?
We have a 1-hour rapid response guaranteed when you call us to work on water damage emergencies.
15 What should be considered before a technician arrives to dry my carpet?
Before a professional can come in to take charge of your water damage situation, make sure to consider the weather could help or antagonize the drying efforts that will take place. Do check if rain could find itself indoors. Shut off the water at the source or minimize the amount of water that could get to your carpet.
If you have them available, and if your carpet cannot be taken out from where it is, place fans and dehumidifiers in the area where the carpet lies. This is done to promote air circulation and air evaporation, helping your wet carpet dry quicker.
Also, consider whether your carpet has padding underneath and check if the padding itself is saturated with moisture. When this padding gets wet, mould spores may also attach to it and make it their home. Mould can multiply exponentially overnight when not dealt with as soon as possible. Remove the said padding and let it dry if possible.
Do not use a regular home vacuum cleaner to suck up the water. It is likely that the vacuum you have is not the kind that is used for water suction.
Do these preliminary steps so you can minimize the damage done to your carpet when faced with water damage emergencies.
16 How long does the flood clean-up take?
Keeping in mind that each job differs from one to the other, 3-4 days is the average turnaround time for our flood clean-up service.
17 How long does the carpet drying service take?
Letting your property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.
Avoid these issues by hiring experts who know what they’re doing, like Reztor. Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.
You’ll save money when you get specialists who have the right tools and knowledge for the job. This is because further damage to your properties that could lead you to throw them away is prevented, and the integrity of what remains is preserved.
18 What are the types of water?
There are three types of water, and they are clean water, greywater, and black water.
A primary task of technicians at work is to identify the type of water present in the affected areas. By knowing the kind of water at play, that can properly assess and anticipate the type of damage it could potentially cause and the necessary equipment that should be used.
19 Do different kinds of water cause the same kind of damage?
Yes. Different kinds of water cause different kinds of damage. Water that is free of sewage and harmful toxins causes clean water damage. This is the type of damage that is the least severe to deal with. Water that is spewed from appliances and fixtures such as washing machines, toilets, and pumps causes grey water damage. Direct contact with greywater poses some harm to humans. It may be necessary to remove any affected items by greywater to be disinfected before reuse.
Water that involves sewage, floodwater, ocean water, including water from other natural sources, which could cause extreme kinds of damage, both structural and microbial causes black water damage. You must act fast when dealing with black water. Disinfection of the affected areas and items will be necessary when dealing with black water damage.
20 What is the first step the Reztor team makes upon arriving after I call?
The team will first conduct an initial inspection once they arrive. Upon gathering the necessary information, our team can then set a plan of action. They will also make estimates and give you a quotation for works that they deem necessary. Once approved, measures to prevent secondary damage such as mould and bacteria will be taken immediately.
21 Are there lesser-known causes of water damage in Brisbane?
Aside from floods, your property in Brisbane is at risk to suffer water damage from other causes. These causes include, but are not limited to, burst pipe, pipe leakage, appliance mishap, faulty fire sprinkler system, to name a few.
22 Why should I hire Reztor instead of conducting water extraction myself? The task seems doable.
Specialized equipment is necessary to work with different kinds of water. It is not well known, but the fact is that water is prone to contamination of life-threatening bacteria, mould, or toxins from metal corrosion.
23 What kind of damage could flood do to my property?
Visible and internal structural damage and microbial growth are some kinds of damage that await property that isn’t taken care of at once. Delaying protective measures by even a few hours could aggravate damage to your property in the long term. Time is of the essence when you’re up against flooding. Several health risks may also arise because of this for you, your family, or your business. Do you dare take that risk?
24 I'm not convinced that floodwater could be as bad as advertised. What could it do to my property?
You stand to suffer potential losses that you might not be able to afford and a decrease in the value of the property when you delay protective measures by even a few hours once your property is hit and submerged in flood. This can cause irreversible structural damage to your property. Health risks, like mould and mildew growth, could also arise from this mishap.
Don’t take that risk! Have specialists that could take the necessary steps to clean up the mess left by floods.
26 Is it more practical to hire an expert to dry my carpets or clean my place of flood?
Unless you’re a certified water damage restorer and have the necessary tools and specialized equipment needed for the job, you’re better off hiring Reztor. Our technicians have the necessary training and experience to deal with whatever water damage issue you may have, and they could do a more efficient job at drying your carpets. You could avoid causing unnecessary harm to your belongings when you hire Reztor for the job.
27 What's the most common cause of flooding in Brisbane?
28 How soon will a Reztor employee arrive when I call for help?
Our company guarantees a 1-hour rapid response from the time you call in cases of water damage emergencies. Expect prompt, rapid service during emergencies when you call Reztor.
Get The Best 24/7 Emergency Service In Boondall!
Water damage can be a challenging issue. If you have experienced any water problems, it is vital to contact Reztor Restoration. We are a professional service provider that offers prompt and fast responses to all types of water incidents. Fast and efficient responses are critical for our customers’ safety. Thus, we have a 24/7 emergency hotline that will be available if needed at any time of the day or night.
Reztor Restoration is at your service for any emergency problem. Call us on 1800 739 867 or contact us online if you need our help today. Let’s get to work for you right away! Having learned about our services, contact us today! We are happy to be of assistance.
