Reztor Restoration - The Best Company To Restore Water Damage In Aspley
Reztor Restoration has been providing water damage solutions for years. Thus, we have a team of highly-trained professionals. Thanks to our advanced equipment, we can efficiently solve water damage problems.
Moreover, we offer the best services at reasonable rates. For more about what we offer, contact us! We’re always ready to help you restore your property.
If you have a water damage emergency in Aspley
24/7 Emergency Service in Aspley
Flooding in Houses Happens More Often Than You Might Think!
When most people think of house floods, straightway, they think about a flood event caused by natural disaster – Lots and lots of rain, water levels rising, drains not being able to cope, and water rushing into their home.
Although this does happen, the main causes of flooding in homes are:
- A burst pipe.
- A leaking dishwasher
- A failed washing machine
- A bathtub overflow
- Rainwater entering the home.
Water Damage Restoration In Aspley: How To Select The Right Company
When water damage strikes, you need to make an immediate solution as possible. The longer you take it for granted, the more damage it may create.
That is why you need the help and expertise of a water damage restoration in Aspley. One that you can trust and depend on 24/7 for whatever water damage emergencies you may encounter.
We at Reztor Restoration understand that carpet water damage can be an unpleasant event. We are here to help you deal with the damaged areas of your carpets. We have years of experience dealing with water damages near and around Aspley.
Choosing The Right Company To Restore Your Water Damage
In the case of water damage restoration, you know you are in good hands when they:
When you are looking for a water damage restoration company, it pays to do some more research. That's where Reztor Restoration comes in! All the qualities mentioned above are among the reasons why people choose Reztor Restoration.
Reztor Restoration Is The Right One In Aspley!
You can trust us to manage your water damage problem in Aspley. That's because we have been in the industry for years. Thus, Reztor Restoration has been providing restoration services to Aspley residents and in every part of Brisbane.
Our services include the following:
These are just some parts of the services we offer. In addition, you can expect a team of caring and knowledgeable professionals from Reztor Restoration. Check our service page to know more.
You may have heard many stories of companies not being able to handle your water damage problem. Instead, they may have made the situation worse. That is why you must hire a professional company like Reztor Restoration.
Get Help Now With Our 24/7 Damage Emergency Callup
We are available 24/7! Our team will be there when you need us. We give you an immediate response with high-quality services. We also offer you a 100% satisfaction guarantee!
Reztor Restoration is a dependable restoration company that you can trust. When you need us, you’ll get the right advice and genuine service.
Reztor Restoration provides water damage repair services in Aspley and all Brisbane suburbs like:
Recover From A Disaster - Faster! As South East Queensland’s Most Reliable Restoration Company
We’ve Seen And Serviced It All.
The fact that you are searching for a disaster restorer means you already have a lot on your plate. We deal with disasters daily, and we want you to rest assured knowing that you have hired the best people to do so, promptly and professionally.
For you, a water damage, fire damage or mould problem is a stressful disaster. To us, it’s all in a day’s work, and we’re happy to help!
Our team has successfully restored thousands of water damaged, fire damaged and mould affected properties for the commercial, insurance and residential market. From a burst pipe in a single-family home to flooding in a building with 56 affected apartments, we’ve helped customers handle all sorts of situations.
Frequently Asked Questions
1 Should I call Reztor Restoration first or my insurance company first?
Great question! The best thing you can do is promptly attend to the water damage emergency! We want to start the extraction and drying process to limit secondary damage as soon as possible.
Did you know? The property owner's insurance policy typically includes a clause that places an obligation on you (the property owner) to take action to reduce any further damages that could be caused by ﬂooding?
So, in the event of a water damage loss (pipe break, etc.) or ﬂood, proper and timely drying and mitigation are necessary to stop secondary water damage and protect you from penalties from your own insurance company.
Also, insurance companies often work with their list of "preferred" water restoration companies. The problem is that the "preferred" companies are more concerned with keeping the insurance provider happy (by cutting costs) rather than fully taking care of your problem.
We pride ourselves on being a customer-ﬁrst company! That means we care about you and your needs, ﬁrst and foremost.
So, after shutting oﬀ your water, you should immediately call us! By bringing in a reputable and professional water damage restoration company that is certiﬁed by the IICRC, you can relax knowing everything is being done to prevent secondary damage.
At Reztor Restoration, we'll also take care of any documents your insurance company may need. We create and send a detailed report to your insurance company that provides everything they need for your claim. It also proves that you did your part.
Plus, by picking your own water damage restoration company, you won't be forced to work with an insurance "preferred company" that may leave you even more frustrated than before.
2 How do you know when the property in Aspley is dry?
Did you know? Sometimes an item may feel dry to the touch, but the moisture content is still too high, meaning it isn't dry entirely?
For example, think about a time when you've done laundry, and you pulled out a pair of pants that felt dry because they were warm, but a few hours later, you reach for them, and they are damp. Imagine how much water and moisture could be trapped under your carpet, in your walls, or behind your trim. You probably can't see or feel the water, but it's there!
Items in your home may hold moisture within them, which isn't apparent at the ﬁrst touch. Yet, we make sure your property is dry properly. That's because drying is a science! We don't have to rely on guesswork, thanks to our specialised restoration tools that tell us the exact moisture content of any item.
In addition, we monitor the drying process with advanced moisture testing and thermal imaging. As a result, we will never leave before your property is dried thoroughly, and we'll always show you the proof that your property is 100% restored.
3 What should I do if water has damaged my carpet?
Call the Reztor team immediately! If your carpet is not dried suﬃciently, there is a high chance that your carpet will start to smell, and mould will develop in as little as 24 hours.
It is always necessary to act as quickly as possible as mould can pose severe health threats. The carpet will not dry out by itself no matter how many windows you open or fans you put on it. And no, a wet vac won't ﬁx it - specialised equipment is required. So it is best to call Reztor Restoration as soon as possible.
Our work involves extracting the water and installing top-of-the-line, professional-grade carpet drying equipment to remove all moisture from the walls, carpet, underlay, and sub-ﬂoor to try to save your Aspley property before it's too late. We specialise in wet carpet drying, so there's a good chance we will be able to save your carpet, so you don't have to replace it.
4 Can my carpet be dried without lifting or removing it?
Yes! Thankfully, with today's technology advancements, specialised drying equipment and techniques allow us to dry the aﬀected areas without removing your carpet and underlay.
A side benefit of drying your carpet from top to bottom is that it reduces the risk of shrinkage and further damage. If your carpet is wet and you pile on the wetness underneath it, your carpet will never dry properly. In addition, if the moisture is trapped between the layers of underlay, the drying process will be slower, thus causing a longer recovery time.
5 What is the process of restoring water-damaged carpet?
All water damage situations in Aspley are unique and should be assessed to determine the best course of action. Generally speaking, the ﬁrst step is to extract the freestanding water using professional-grade equipment.
We then apply antimicrobial chemicals to the carpet to reduce/prevent any bacterial and mould growth. Finally, specialised equipment is installed to complete the drying process. The equipment will be left running overnight to ensure that the carpet is dried thoroughly.
6 An accident happened. Water is everywhere. What should we do first?
The first step you should take is to prevent or reduce further flooding. You can do this by identifying the source of water, and if possible, shutting the main valve off while waiting for Reztor. We can be onsite in Aspley for emergency water removal within an hour or two.
7 What kind of damage could flood do to my Aspley property?
It's important not to wait around to find out what kind of damage your property in Aspley could suffer from due to flooding. Loss of revenue and decrease in property value, structural damage, microbial growth are just a few effects of delaying protective measures by even a few hours.
8 Is water extraction even necessary when dealing with flooding or water damage incidents?
Water extraction is necessary, and it is a task of primary importance when dealing with flooding or water damage incidents. Most people, however, are unaware of the risks associated with water extraction.
The dangers involved are creating a path to drain water and exposing the extraction area to bacteria and mould. Most importantly, water extraction is necessary only if it improves the quality of your property's restoration, not just to get rid of wetness.
In these cases, don't risk getting yourself exposed to these dangers. Instead, call our team to deal with it immediately to minimise risk from these dangers.
9 When is your office open for calls?
We offer our superior services around the clock, 24/7. Call us any time of the week, and we will get one of our technicians on the case fast.
We have 24/7 phone support so that you can reach us whenever it's most convenient for you, which is what we aim to achieve.
10 Is it an excellent option to let my property in Aspley dry out on its own to save money?
Letting your Aspley property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.
Avoid these issues by hiring experts who know what they're doing, like Reztor.
Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.
You'll save money when you get specialists who have the right tools and knowledge for the job. That is because further damage to your properties that could lead you to throw them away is prevented, and the integrity of what remains is preserved.
11 Is water extraction even necessary when dealing with flooding or water damage incidents?
There are dangers to water extraction that the general public is not aware of. Upon entering your home, water may already be contaminated by life-threatening bacteria, mould, or even deadly toxins from metal corrosion. In these cases, don't run the risk of getting yourself exposed to these dangers. Call professionals to deal with it instead.
12 Is there someone in charge of keeping track of what Reztor employees are up to while on the job?
Absolutely! We send dedicated in-house technicians who receive the proper training to do the job you hire them for. A project manager supervises these technicians who keep tabs on what work is being done and when. They work as a team and are adaptable, friendly, and highly knowledgeable on all things restoration and repair.
13 How will my details and information be managed?
The project manager we assign for each specific case handles client information.
This ensures that your information is taken care of and organized for easy access for your convenience. Further, our company insists on being transparent with you during the whole restoration process, from start to finish.
14 How fast could one of your personnel arrive after I call?
We have a 1-hour rapid response guaranteed when you call us to work on water damage emergencies.
15 What should be considered before a technician arrives to dry my carpet?
Before a professional can come in to take charge of your water damage situation, make sure to consider the weather could help or antagonize the drying efforts that will take place. Do check if rain could find itself indoors. Shut off the water at the source or minimize the amount of water that could get to your carpet.
If you have them available, and if your carpet cannot be taken out from where it is, place fans and dehumidifiers in the area where the carpet lies. This is done to promote air circulation and air evaporation, helping your wet carpet dry quicker.
Also, consider whether your carpet has padding underneath and check if the padding itself is saturated with moisture. When this padding gets wet, mould spores may also attach to it and make it their home. Mould can multiply exponentially overnight when not dealt with as soon as possible. Remove the said padding and let it dry if possible.
Do not use a regular home vacuum cleaner to suck up the water. It is likely that the vacuum you have is not the kind that is used for water suction.
Do these preliminary steps so you can minimize the damage done to your carpet when faced with water damage emergencies.
16 How long does the flood clean-up take?
Keeping in mind that each job differs from one to the other, 3-4 days is the average turnaround time for our flood clean-up service.
17 How long does the carpet drying service take?
Letting your property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.
Avoid these issues by hiring experts who know what they're doing, like Reztor. Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.
You'll save money when you get specialists who have the right tools and knowledge for the job. This is because further damage to your properties that could lead you to throw them away is prevented, and the integrity of what remains is preserved.
18 What are the types of water?
There are three types of water, and they are clean water, greywater, and black water.
A primary task of technicians at work is to identify the type of water present in the affected areas. By knowing the kind of water at play, that can properly assess and anticipate the type of damage it could potentially cause and the necessary equipment that should be used.
19 Do different kinds of water cause the same kind of damage?
Yes. Different kinds of water cause different kinds of damage. Water that is free of sewage and harmful toxins causes clean water damage. This is the type of damage that is the least severe to deal with. Water that is spewed from appliances and fixtures such as washing machines, toilets, and pumps causes grey water damage. Direct contact with greywater poses some harm to humans. It may be necessary to remove any affected items by greywater to be disinfected before reuse.
Water that involves sewage, floodwater, ocean water, including water from other natural sources, which could cause extreme kinds of damage, both structural and microbial causes black water damage. You must act fast when dealing with black water. Disinfection of the affected areas and items will be necessary when dealing with black water damage.
20 What is the first step the Reztor team makes upon arriving after I call?
The team will first conduct an initial inspection once they arrive. Upon gathering the necessary information, our team can then set a plan of action. They will also make estimates and give you a quotation for works that they deem necessary. Once approved, measures to prevent secondary damage such as mould and bacteria will be taken immediately.
21 Are there lesser-known causes of water damage in Brisbane?
Aside from floods, your property in Brisbane is at risk to suffer water damage from other causes. These causes include, but are not limited to, burst pipe, pipe leakage, appliance mishap, faulty fire sprinkler system, to name a few.
22 Why should I hire Reztor instead of conducting water extraction myself? The task seems doable.
Specialized equipment is necessary to work with different kinds of water. It is not well known, but the fact is that water is prone to contamination of life-threatening bacteria, mould, or toxins from metal corrosion.
23 What kind of damage could flood do to my property?
Visible and internal structural damage and microbial growth are some kinds of damage that await property that isn't taken care of at once. Delaying protective measures by even a few hours could aggravate damage to your property in the long term. Time is of the essence when you're up against flooding. Several health risks may also arise because of this for you, your family, or your business. Do you dare take that risk?
24 I'm not convinced that floodwater could be as bad as advertised. What could it do to my property?
You stand to suffer potential losses that you might not be able to afford and a decrease in the value of the property when you delay protective measures by even a few hours once your property is hit and submerged in flood. This can cause irreversible structural damage to your property. Health risks, like mould and mildew growth, could also arise from this mishap.
Don't take that risk! Have specialists that could take the necessary steps to clean up the mess left by floods.
A project manager is on the job for every job to keep tabs. It's our way to make sure you get to know what work is done and what you get charged for. You won't pay any hidden charges when Reztor is on the case.
26 Is it more practical to hire an expert to dry my carpets or clean my place of flood?
Unless you're a certified water damage restorer and have the necessary tools and specialized equipment needed for the job, you're better off hiring Reztor. Our technicians have the necessary training and experience to deal with whatever water damage issue you may have, and they could do a more efficient job at drying your carpets. You could avoid causing unnecessary harm to your belongings when you hire Reztor for the job.
27 What's the most common cause of flooding in Brisbane?
The answer might surprise you. Flooding due to a burst pipe or during pipe fittings is the most common cause of flooding in Brisbane. Meanwhile, flooding due to rain is less common by comparison.
28 How soon will a Reztor employee arrive when I call for help?
Our company guarantees a 1-hour rapid response from the time you call in cases of water damage emergencies. Expect prompt, rapid service during emergencies when you call Reztor.
Speak To Us Today For A Free On-Site Quote
We can help you solve all your water damage Aspley problems today! All you need is to call 1800 739 867, and one of our team members will be happy to help you. Let us send you a free estimate for water damage in Aspley today!