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Water Damage Kangaroo Point - What Reztor Restoration Can Do

Water damage in a property is a natural disaster. Remember that it is a natural process and can happen at any time of the year. It does not discriminate between owner’s homes and rental properties.

With appropriate precautions, residents have the opportunity to protect their homes from water, through prevention and by being aware of when signs indicate that an emergency is occurring. Unfortunately, many residents have heard of water damage but aren’t exactly sure what it is.

Water damage refers to any loss caused by water that has managed to get into your property. That can include rainwater coming in through the roof or walls, broken pipes, floods and overflowing toilets.

The more time you can take to respond to the emergency, the better the chance of minimising the damage.

If you have a water damage emergency in Kangaroo Point

    Get Help Fast:






    24/7 Emergency Service in Kangaroo Point

    We offer 24 hours, 7 days a week, 1-hour rapid emergency response for all water damaged proprerties/flood emergencies. A fast response is vital to minimise damage.

    Flooding in Houses Happens More Often Than You Might Think!

    When most people think of house floods, straightway, they think about a flood event caused by natural disaster – Lots and lots of rain, water levels rising, drains not being able to cope, and water rushing into their home. 

    Although this does happen, the main causes of flooding in homes are:

    • A burst pipe.
    • A leaking dishwasher
    • A failed washing machine
    • A bathtub overflow
    • Rainwater entering the home.

    What Can You Do Before Calling Us?

    We at Reztor Restoration understand that carpet water damage can be an unpleasant event. We are here to help you deal with the damaged areas of your carpets. We have years of experience dealing with water damages near and around Kangaroo Point.

    It is always better to prevent water damage than cure it, so make sure your property is prepared for any signs of water damage. You can do this by ensuring that gutters are clear and drains cleared, including the washing machine drain.

    If you have an alarm system at home, make sure it’s working. For example, if you’re in a rental property, ensure that the alarm is monitored by a security company, etc.

    You can also minimise damage by ensuring that all potential water leaks are resolved straight away. For example, if you notice moisture coming through the ceiling, immediately contact your landlord or the property owner.

    If you’re renting a property, ask your landlord to inspect plumbing and electrical systems regularly. Then, if you’re in doubt, get a building inspection done on your own accord for peace of mind.

    If you’ve done all this, you will be prepared for a water emergency. But, if water damage does occur, it’s best to call a professional as soon as possible.

    In an emergency where there is water damage, don’t touch anything. That includes electrical appliances and light switches. That can be very dangerous and will only make matters worse.

    In these instances, it’s best to call the emergency services straight away. Reztor Restoration is available 24/7 and will respond to your property right away. Then, we’ll look at the cause of and damage caused by the water problem.

    At this stage, we’ll know whether we can proceed with our drying process or if we need to call in an insurance company. Then, we can work with our customers to determine what they’re most concerned about and make plans to prevent any future issues.

    Once the water damage incident has been dealt with, we can help you get back on your feet again.

    The Professional Services We Offer

    We recognise that every customer is distinct with varying needs. That's why we tailor all our services to suit you. For example, if you're in a rental property, we'll work with your landlord to determine the best way to proceed with your restoration.

    Reztor Restoration is a water damage restoration specialist, and we've responded to water damage issues across Brisbane since 2012. We can help you with any property damage from a leaky toilet, faulty ventilation system, flooded basement, etc. As a result, we will go the extra mile to ensure that your property's restoration is as stress-free as possible.

    These are the services we offer.

    These are only some of the vast options available to our valued customers. You can visit our service page to learn more about our complete list of services.

    Our Round-The-Clock Emergency Service Call Ups

    Reztor Restoration is a 24-hour emergency service provider in Brisbane and its nearby areas. That means we can help you 24/7 if you need water damage restoration. Our team of restoration experts can come to your aid at any time of the day.

    We pride ourselves on providing top of the line work and customer service. So no matter what time you call us, we will be ready to help. So if your home has suffered a flood, we will be there on the spot to help you.

    Our response time is quick to get you back to your routine as soon as possible. That is why we provide 24-hour services. However, keep in mind that our response time depends on the day and your location. We usually try our best to be there within an hour.

    Our response time is quick to get you back to your routine as soon as possible. That is why we provide 24-hour services. However, keep in mind that our response time depends on the day and your location. We usually try our best to be there within an hour.

    We Offer the following Services

    Water Damage Brisbane

    Wet Carpet Brisbane

    Flood Clean Up Brisbane

    Recover From A Disaster - Faster! As South East Queensland’s Most Reliable Restoration Company

    We’ve Seen And Serviced It All.

    The fact that you are searching for a disaster restorer means you already have a lot on your plate. We deal with disasters daily, and we want you to rest assured knowing that you have hired the best people to do so, promptly and professionally.

    For you, a water damage, fire damage or mould problem is a stressful disaster. To us, it’s all in a day’s work, and we’re happy to help!

    Our team has successfully restored thousands of water damaged, fire damaged and mould affected properties for the commercial, insurance and residential market. From a burst pipe in a single-family home to flooding in a building with 56 affected apartments, we’ve helped customers handle all sorts of situations.

    You deserve a restoration team that has helped thousands of people just like you get back to their daily life with as little stress and interruption as possible.

    24/7 Emergency Service

    24/7 Emergency Service

    We offer 24 hours, 7 days a week, 1-hour rapid emergency response for all water damaged proprerties/flood emergencies. A fast response is vital to minimise damage.

    Competitive Pricing

    Competitive Pricing

    Reztor Restoration is highly respected in both the private and insurance sectors, and you can be sure all our work is a quality standard and a very competitive pricing structure.

    Trained & Certified

    Trained & Certified

    Reztor Restoration strives to be at the top of the game. All our staff and management team are continuously trained and certified by various industry bodies.

    State of Art Equipment

    State of Art Equipment

    We invest in the very best equipment on the market. Our commitment to staying up to date ensures the best experience possible.

    What People Say

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    Frequently Asked Questions

    Great question! The best thing you can do is promptly attend to the water damage emergency! We want to start the extraction and drying process to limit secondary damage as soon as possible.

     

    Did you know? The property owner's insurance policy typically includes a clause that places an obligation on you (the property owner) to take action to reduce any further damages that could be caused by flooding? 

     

    So, in the event of a water damage loss (pipe break, etc.) or flood, proper and timely drying and mitigation are necessary to stop secondary water damage and protect you from penalties from your own insurance company.

     

    Also, insurance companies often work with their list of "preferred" water restoration companies. The problem is that the "preferred" companies are more concerned with keeping the insurance provider happy (by cutting costs) rather than fully taking care of your problem.

     

    We pride ourselves on being a customer-first company! That means we care about you and your needs, first and foremost.

     

    So, after shutting off your water, you should immediately call us! By bringing in a reputable and professional water damage restoration company that is certified by the IICRC, you can relax knowing everything is being done to prevent secondary damage. 

     

    At Reztor Restoration, we'll also take care of any documents your insurance company may need. We create and send a detailed report to your insurance company that provides everything they need for your claim. It also proves that you did your part. 

     

    Plus, by picking your own water damage restoration company, you won't be forced to work with an insurance "preferred company" that may leave you even more frustrated than before.

    Did you know? Sometimes an item may feel dry to the touch, but the moisture content is still too high, meaning it isn't dry entirely? 

     

    For example, think about a time when you've done laundry, and you pulled out a pair of pants that felt dry because they were warm, but a few hours later, you reach for them, and they are damp. Imagine how much water and moisture could be trapped under your carpet, in your walls, or behind your trim. You probably can't see or feel the water, but it's there!

     

    Items in your home may hold moisture within them, which isn't apparent at the first touch. Yet, we make sure your property is dry properly. That's because drying is a science! We don't have to rely on guesswork, thanks to our specialised restoration tools that tell us the exact moisture content of any item. 

     

    In addition, we monitor the drying process with advanced moisture testing and thermal imaging. As a result, we will never leave before your property is dried thoroughly, and we'll always show you the proof that your property is 100% restored.

    Call the Reztor team immediately! If your carpet is not dried sufficiently, there is a high chance that your carpet will start to smell, and mould will develop in as little as 24 hours. 

     

    It is always necessary to act as quickly as possible as mould can pose severe health threats. The carpet will not dry out by itself no matter how many windows you open or fans you put on it. And no, a wet vac won't fix it - specialised equipment is required. So it is best to call Reztor Restoration as soon as possible. 

     

    Our work involves extracting the water and installing top-of-the-line, professional-grade carpet drying equipment to remove all moisture from the walls, carpet, underlay, and sub-floor to try to save your Kangaroo Point property before it's too late. We specialise in wet carpet drying, so there's a good chance we will be able to save your carpet, so you don't have to replace it.

    Yes! Thankfully, with today's technology advancements, specialised drying equipment and techniques allow us to dry the affected areas without removing your carpet and underlay.

     

    A side benefit of drying your carpet from top to bottom is that it reduces the risk of shrinkage and further damage. If your carpet is wet and you pile on the wetness underneath it, your carpet will never dry properly. In addition, if the moisture is trapped between the layers of underlay, the drying process will be slower, thus causing a longer recovery time.

    All water damage situations in Kangaroo Point are unique and should be assessed to determine the best course of action. Generally speaking, the first step is to extract the freestanding water using professional-grade equipment. 

     

    We then apply antimicrobial chemicals to the carpet to reduce/prevent any bacterial and mould growth. Finally, specialised equipment is installed to complete the drying process. The equipment will be left running overnight to ensure that the carpet is dried thoroughly.

    The first step you should take is to prevent or reduce further flooding. You can do this by identifying the source of water, and if possible, shutting the main valve off while waiting for Reztor. We can be onsite in Kangaroo Point for emergency water removal within an hour or two.

    It's important not to wait around to find out what kind of damage your property in Kangaroo Point could suffer from due to flooding. Loss of revenue and decrease in property value, structural damage, microbial growth are just a few effects of delaying protective measures by even a few hours.

    Water extraction is necessary, and it is a task of primary importance when dealing with flooding or water damage incidents. Most people, however, are unaware of the risks associated with water extraction.

     

    The dangers involved are creating a path to drain water and exposing the extraction area to bacteria and mould. Most importantly, water extraction is necessary only if it improves the quality of your property's restoration, not just to get rid of wetness. 

     

    In these cases, don't risk getting yourself exposed to these dangers. Instead, call our team to deal with it immediately to minimise risk from these dangers.

     

    We offer our superior services around the clock, 24/7. Call us any time of the week, and we will get one of our technicians on the case fast. 

     

    We have 24/7 phone support so that you can reach us whenever it's most convenient for you, which is what we aim to achieve.

    Letting your Kangaroo Point property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.

    Avoid these issues by hiring experts who know what they're doing, like Reztor.

     

    Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.

     

    You'll save money when you get specialists who have the right tools and knowledge for the job. That is because further damage to your properties that could lead you to throw them away is prevented, and the integrity of what remains is preserved.

    There are dangers to water extraction that the general public is not aware of. Upon entering your home, water may already be contaminated by life-threatening bacteria, mould, or even deadly toxins from metal corrosion. In these cases, don't run the risk of getting yourself exposed to these dangers. Call professionals to deal with it instead.

    Absolutely! We send dedicated in-house technicians who receive the proper training to do the job you hire them for. A project manager supervises these technicians who keep tabs on what work is being done and when. They work as a team and are adaptable, friendly, and highly knowledgeable on all things restoration and repair.

    The project manager we assign for each specific case handles client information.
    This ensures that your information is taken care of and organized for easy access for your convenience. Further, our company insists on being transparent with you during the whole restoration process, from start to finish.

    We have a 1-hour rapid response guaranteed when you call us to work on water damage emergencies.

    Before a professional can come in to take charge of your water damage situation, make sure to consider the weather could help or antagonize the drying efforts that will take place. Do check if rain could find itself indoors. Shut off the water at the source or minimize the amount of water that could get to your carpet. 

    If you have them available, and if your carpet cannot be taken out from where it is, place fans and dehumidifiers in the area where the carpet lies. This is done to promote air circulation and air evaporation, helping your wet carpet dry quicker.

    Also, consider whether your carpet has padding underneath and check if the padding itself is saturated with moisture. When this padding gets wet, mould spores may also attach to it and make it their home. Mould can multiply exponentially overnight when not dealt with as soon as possible. Remove the said padding and let it dry if possible.

    Do not use a regular home vacuum cleaner to suck up the water. It is likely that the vacuum you have is not the kind that is used for water suction.

    Do these preliminary steps so you can minimize the damage done to your carpet when faced with water damage emergencies.

    Keeping in mind that each job differs from one to the other, 3-4 days is the average turnaround time for our flood clean-up service.

    Letting your property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.
    Avoid these issues by hiring experts who know what they're doing, like Reztor. Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.

    You'll save money when you get specialists who have the right tools and knowledge for the job. This is because further damage to your properties that could lead you to throw them away is prevented, and the integrity of what remains is preserved.

    There are three types of water, and they are clean water, greywater, and black water.

    A primary task of technicians at work is to identify the type of water present in the affected areas. By knowing the kind of water at play, that can properly assess and anticipate the type of damage it could potentially cause and the necessary equipment that should be used.

    Yes. Different kinds of water cause different kinds of damage. Water that is free of sewage and harmful toxins causes clean water damage. This is the type of damage that is the least severe to deal with. Water that is spewed from appliances and fixtures such as washing machines, toilets, and pumps causes grey water damage. Direct contact with greywater poses some harm to humans. It may be necessary to remove any affected items by greywater to be disinfected before reuse.

    Water that involves sewage, floodwater, ocean water, including water from other natural sources, which could cause extreme kinds of damage, both structural and microbial causes black water damage. You must act fast when dealing with black water. Disinfection of the affected areas and items will be necessary when dealing with black water damage.

    The team will first conduct an initial inspection once they arrive. Upon gathering the necessary information, our team can then set a plan of action. They will also make estimates and give you a quotation for works that they deem necessary. Once approved, measures to prevent secondary damage such as mould and bacteria will be taken immediately.

    Aside from floods, your property in Brisbane is at risk to suffer water damage from other causes. These causes include, but are not limited to, burst pipe, pipe leakage, appliance mishap, faulty fire sprinkler system, to name a few.

    Specialized equipment is necessary to work with different kinds of water. It is not well known, but the fact is that water is prone to contamination of life-threatening bacteria, mould, or toxins from metal corrosion.

    Visible and internal structural damage and microbial growth are some kinds of damage that await property that isn't taken care of at once. Delaying protective measures by even a few hours could aggravate damage to your property in the long term. Time is of the essence when you're up against flooding. Several health risks may also arise because of this for you, your family, or your business. Do you dare take that risk?

    You stand to suffer potential losses that you might not be able to afford and a decrease in the value of the property when you delay protective measures by even a few hours once your property is hit and submerged in flood. This can cause irreversible structural damage to your property. Health risks, like mould and mildew growth, could also arise from this mishap. 

    Don't take that risk! Have specialists that could take the necessary steps to clean up the mess left by floods.

    A project manager is on the job for every job to keep tabs. It's our way to make sure you get to know what work is done and what you get charged for. You won't pay any hidden charges when Reztor is on the case.

    Unless you're a certified water damage restorer and have the necessary tools and specialized equipment needed for the job, you're better off hiring Reztor. Our technicians have the necessary training and experience to deal with whatever water damage issue you may have, and they could do a more efficient job at drying your carpets. You could avoid causing unnecessary harm to your belongings when you hire Reztor for the job.

    The answer might surprise you. Flooding due to a burst pipe or during pipe fittings is the most common cause of flooding in Brisbane. Meanwhile, flooding due to rain is less common by comparison.

    Our company guarantees a 1-hour rapid response from the time you call in cases of water damage emergencies. Expect prompt, rapid service during emergencies when you call Reztor.

    Contact Us Today For Your Water Damage Emergency

    For your emergency needs, call our team for your 24-hour water damage emergency service. Our professionals are thoroughly trained, experienced and certified to do the job right. So you can rest easy knowing that we’ll resolve any issue as quickly as possible. In addition, we provide our services to Brisbane, Gold Coast, Sunshine Coast and Ipswich areas. So, call us now to fix any contamination problem your property is facing. Contact Reztor Restoration today on 1800 739 867 to book your free quote.

    We’re the leading water damage repair specialists in Brisbane and the surrounding area. So if you’re looking for help with any water damage, call us now.