Call the 24/7 emergency team or send details and photos for review.
Contact Reztor directly. We can assess the damage, carry out applicable restoration work and prepare supporting documentation.
For property managers, strata managers, owners corporations and facilities teams.
Property claim supportFor loss adjusters, assessors, insurers and claims teams.
Claims professional supportReztor provides restoration and supporting documentation. Your insurer determines policy coverage and claim outcomes.
Explore articles about wet carpet, underlay and drying decisions. If you are deciding what to do now, start with our wet-carpet first steps and limits of DIY drying.
For help assessing affected flooring, see wet carpet drying services. Our structural drying guide explains how monitoring fits into the wider restoration process. Browse the articles below for more detail.
Flooding, leaks, or spills can quickly turn your beautiful carpets into a soggy mess, risking long-term damage if not addressed promptly. Professional wet carpet drying services play a crucial role in preserving your carpet’s integrity…
A wet carpet is more than just a nuisance—it can lead to mould growth, unpleasant odours, and permanent damage to your flooring and subfloor. Whether caused by a flood, a burst pipe, or a spill,…
Dealing with a soaked carpet after a water-related incident can be frustrating and time-sensitive. While DIY methods for drying wet carpets are available, they may not be as effective as professional wet carpet drying services…
When water floods your home, carpets are particularly vulnerable to damage, acting as a sponge for moisture that, if left unchecked, can lead to costly problems like mould growth. Carpet water removal is a critical…
Mould can grow on your carpet if it has been moist for a long period. If you’ve had flooding at home and the carpet has been wet for more than 24 hours, that’s just the…
Carpeting can be the final decorative touch that makes a house feel like home. Due to their potential advantages, some homeowners and business owners choose carpets. Owning a carpet, however, does come with some obligations.…
