Call the 24/7 emergency team or send details and photos for review.
Contact Reztor directly. We can assess the damage, carry out applicable restoration work and prepare supporting documentation.
For property managers, strata managers, owners corporations and facilities teams.
Property claim supportFor loss adjusters, assessors, insurers and claims teams.
Claims professional supportReztor provides restoration and supporting documentation. Your insurer determines policy coverage and claim outcomes.
Start with the immediate situation: our first actions after water damage cover the information to gather and the next conversation. For a wet wall, read what affects wall-drying time and what to confirm before repairs.
The articles below cover leaks, affected materials and restoration questions. If you need help with an incident, explore water-damage assessment and restoration; for the drying process itself, see how structural drying works.
Water damage can occur from a variety of sources. From leaks in pipes to overflowing toilets, water damage can wreak havoc on your home. Fortunately, there are ways to detect water damage before it becomes…
LEAK SIGNS Here are some signs of a leaky ceiling: Stains on the ceiling or walls Condensation-looking stains on the ceiling or walls Sinkholes in ceilings Damage to your plant’s root system. FIND THE LEAK…
Risks And Possible Outcomes It’s best to learn the signs of a flash flood. Here is a list, followed by descriptions of different stages: Large amounts of rain will fall onto already saturated soil. The…
We all recognise how troublesome it is to clean up a carpet. It’s even more challenging when the carpet’s in a room with furniture. However, there’s a way to kill two birds with one stone…
Drying carpets is one of the biggest challenges homeowners and businesses face when they have a wet carpet that has been cleaned. Depending on the type of carpet, it can take anywhere from a few…
Removing smells from a carpet is not an easy task, but it doesn’t have to be. This article explains how to eliminate the musty wet carpet smell and the best way to do so in…
