Call the 24/7 emergency team or send details and photos for review.
Contact Reztor directly. We can assess the damage, carry out applicable restoration work and prepare supporting documentation.
For property managers, strata managers, owners corporations and facilities teams.
Property claim supportFor loss adjusters, assessors, insurers and claims teams.
Claims professional supportReztor provides restoration and supporting documentation. Your insurer determines policy coverage and claim outcomes.
Start with the immediate situation: our first actions after water damage cover the information to gather and the next conversation. For a wet wall, read what affects wall-drying time and what to confirm before repairs.
The articles below cover leaks, affected materials and restoration questions. If you need help with an incident, explore water-damage assessment and restoration; for the drying process itself, see how structural drying works.
There is no doubt that, even if the fire is small, a fire in your house can be a highly traumatic event. After the fire is put out, it is crucial to begin cleanup. Avoid…
Frozen pipes are common during the winter months. They occur when water in your home’s plumbing freezes because of low temperatures or poor drainage. The freezing process causes pipes to expand, which can cause them…
Flooding is a risk when storms dump inches of rain quickly. If you have had water in your home for at least two days, there is a high possibility that mould colonies are growing. You…
If your home is flooded, carpets are usually the last thing on your mind. However, if wet or dirty, you should clean them quickly. We specialise in flood damage carpet restoration! Floodwater damage is widespread…
If you’re living in a flood-ravaged area, your best action is to protect your health. Flooded homes present big health hazards and can pose serious health risks. Often, they are contaminated with sewage and pesticides,…
If you have carpet in your house, you know how fast and easily stains can appear. With the rush and bustle of everyday life, you’re certain to experience a few bumps and spills along the…
