Call the 24/7 emergency team or send details and photos for review.
Contact Reztor directly. We can assess the damage, carry out applicable restoration work and prepare supporting documentation.
For property managers, strata managers, owners corporations and facilities teams.
Property claim supportFor loss adjusters, assessors, insurers and claims teams.
Claims professional supportReztor provides restoration and supporting documentation. Your insurer determines policy coverage and claim outcomes.
Start with the immediate situation: our first actions after water damage cover the information to gather and the next conversation. For a wet wall, read what affects wall-drying time and what to confirm before repairs.
The articles below cover leaks, affected materials and restoration questions. If you need help with an incident, explore water-damage assessment and restoration; for the drying process itself, see how structural drying works.
Excess water can flow backwards into your home’s sewer line and overflow into your basement if there is more water than the sewer system can handle. If your area is prone to sewage overflows, safety…
Meanwhile, water damage from hidden leaks is far more common. The smallest water drip in your home might cause major building damage over time. Water damage repair can become costly if you’re not careful about…
It can cause various health issues, including respiratory problems, sinus infections, headaches, and eye irritation. Mould is toxic for anyone, but it is more deadly if you live with infants, the elderly, or anyone with…
Wool rugs are durable and long-lasting despite their diversity in form and size. While we frequently consider a rug’s cosmetic possibilities first, wool rugs have been created for generations with function in mind worldwide. Wool…
Carpets absorb more moisture than most other surfaces in your home. They are made of fibres and have many pores between the threads enabling odours to be absorbed or developed. As a result, if you…
Water damage also causes mould to grow, leading to health concerns such as lung ailments, mostly in at-risk people such as the elderly and young children. Flooding, roof leaks, broken water pipes, leaking washing machines,…
