Call the 24/7 emergency team or send details and photos for review.
Contact Reztor directly. We can assess the damage, carry out applicable restoration work and prepare supporting documentation.
For property managers, strata managers, owners corporations and facilities teams.
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Claims professional supportReztor provides restoration and supporting documentation. Your insurer determines policy coverage and claim outcomes.
Start with the immediate situation: our first actions after water damage cover the information to gather and the next conversation. For a wet wall, read what affects wall-drying time and what to confirm before repairs.
The articles below cover leaks, affected materials and restoration questions. If you need help with an incident, explore water-damage assessment and restoration; for the drying process itself, see how structural drying works.
But how long do you need to keep it running? Unfortunately, the answer to this question is often complicated. Sometimes, the guidelines that come with the dehumidifier will give you a specific answer. But generally…
Dripping Areas The first thing you want to do is check if there is still water dripping from the ceiling. In this case, you may want to have a bucket placed underneath the drip. While…
You probably don’t think about how water damage can affect your carpet if there’s a leak in your home. The moisture from a burst pipe, running toilet or flooded basement could seep into the padding.…
Emergency water extraction removes standing water and excess water from affected floors and materials. It can help limit further damage, but it is usually the first part of a restoration plan. A carpet that feels…
Water damage doesn’t discriminate. Even if you consistently update and maintain your properties, there’s always a chance something can go wrong. Here are the most common causes for water damage and water emergencies: -Flash flooding…
Okay, so you’ve had a flood. Maybe the bathroom tap burst, or someone has left the plugin and went to the shops, and we are not judging. Here’s what you need to do. First, clean…
