Our own team finds where the water went, extracts it, and dries walls, floors and subfloors with monitored equipment — for Gold Coast homes and businesses.
Make the area safe first. Keep clear of wet power points and appliances. Stop the source only if safe. If anyone is in danger, call 000.
A leak or storm entry can move into wall cavities, skirtings, cabinetry and the floor beneath before the damage is obvious. Heavy rain around the Nerang, Coomera and Albert rivers and the canal network adds a different starting point from a clean indoor leak.
High-rise and multi-level units need checks above and below the visible leak. Canal homes and hinterland houses present different access and drying conditions, so we measure rather than guess.
The visible patch is only one clue. Tell us where the water came from, when it started and whether it is still entering.
The water source, affected materials and site conditions shape the work. Each step builds a clearer picture of what happens next.
Find the likely source, affected rooms and take moisture readings and photos.
Remove standing water from carpet and hard floors, clear of flagged hazards.
Set up air movers and dehumidifiers sized to the rooms, materials and conditions.
Return to take readings and adjust equipment as materials respond.
Keep a clear job record for you and your insurer, and explain any remaining repairs.
A wet patch is one clue. Moisture readings show where water has travelled; extraction and drying address what comes next.
AssessDrySide-by-side illustrations of assessment and drying. Not documentary Reztor job photos.
Once we understand the source and affected materials, we explain the applicable next steps.
Extraction and in-place drying where the water category allows; underlay assessed separately.
Wet carpet drying in Gold Coast?If growth is present or likely, we investigate the moisture and affected materials before remediation.
Explore mould remediation?Photos, readings and job records help explain the damage and work. Your insurer decides policy coverage.
Read about insurance claims?Browse the existing Gold Coast child-suburb pages, including Southport, Surfers Paradise, Robina, Coomera, Burleigh Heads, Nerang and Helensvale, or call to confirm availability for your address.
Reztor Australia Pty Ltd
9/35 Learoyd Rd, Acacia Ridge QLD 4110
Not sure which area applies? Visit the Gold Coast hub, check service areas or call 1800 739 867.
Every Gold Coast property is different. Call with your suburb, what happened and whether water is still entering.
Yes. 1800 739 867 is answered 24/7. We confirm attendance times for your address when you call.
Tell your body corporate or building manager straight away, and call us on 1800 739 867. We can assess and dry the affected unit and document readings and photos for the building’s insurer or yours.
Every job is quoted after inspection. As a guide from past Reztor jobs (incl. GST): one room about $700–$1,400; 2–3 rooms about $1,000–$2,500; large or whole-house from about $4,000–$5,000+.
Your insurer decides what your policy covers. We record moisture readings, photos and the work done so they have clear information. See insurance claims.
Turn off the water at the main only if it is safe to reach. Do not touch wet switchboards or appliances; a licensed electrician should check them.
Yes, if materials stay wet. Drying should start as soon as it is safe, and we check for mould as part of the assessment.
Often yes, though drying equipment is noisy and some rooms may be off limits. We will talk it through for your situation.
Share the Gold Coast site address, what is wet, where the water came from and the best way to reach you. Calling does not commit you to work.
