The Better Restorer In Bundall Is Here - Reztor Gold Coast
A dry home is a happy home and you deserve no less.
Reztor Restoration is a locally owned and operated company that deals in the business of water repair. We have great deals for our services available all year round.
No job is too big or too small for our tried and tested drying processes. Top-of-the-line equipment such as water vacuums, dehumidifiers, moisture detectors, and air movers are used to the best of our abilities to get rid of excess water and mould.
If you have a water damage emergency in Bundall
24/7 Emergency Service in Bundall
Gold Coast's local specialist in Bundall on water removal and carpet drying.
- Wet carpet drying
- Flood clean-up
About Reztor Restoration
Reztor Restoration upholds a reputation of excellence. We perform flood clean-up, wet carpet drying, and everything in between. Our top-of-the-line equipment is handled by our ever-ready technicians who are eager to put their expertise to good use in solving your water damage-related problems.
We at Reztor Restoration understand that carpet water damage can be an unpleasant event. We are here to help you deal with the damaged areas of your carpets. We have years of experience dealing with water damages near and around Bundall.
Wet Carpet Drying Bundall – Our Guarantee
We guarantee effective moisture removal from your wet carpets done with precision and skill.
If you thought that water damage is not that harmful, think again. In certain conditions, water could easily cause more destruction than any other element.
It easily traverses any surface in its liquid state. It can move as fast or as slowly as the terrain it moves on will allow. It carries with it any form of debris – dirt and microscopic elements such as pathogens – it comes into contact with as it flows. This is especially concerning during storms because when floods occur, and when flood water reaches the inside of your home, floodwater introduces the debris into your home.
Flood Cleanup Bundall – Our Credentials
Standing water will cause damage in ways you have never thought of until you see it for yourself. Aside from the excess moisture it brings to areas it goes into, standing water carries debris, filth, and harmful microbes such as mould and mildew spores.
Drywall, wood flooring, and other porous materials deteriorate quickly when left exposed to standing water. Water weakens the material these items are made of, leaving them brittle and unable to support weight or pressure applied to them.
This is why clearing an area of flood serves as an integral and fundamental part of water restoration.
Reztor Restoration has all the answers for these issues and we’re certified to give them to our clients. We possess IICRC certifications in water damage restoration, applied microbial remediation, and odor control. We also have master designations for textile cleaning and water restoration.
Water Damage Bundall – Why Choose Reztor Restoration
Reztor Restoration is a disaster recovery and restoration company that is proudly Australian. We strive to provide the residents of Bundall with answers to their water damage problems close to home. We aim to become the most loved, trusted, and professional property damage solution provider in all of Australia.
All works are done towards these objectives. You get your money’s worth when you hire us for flood water removal and wet carpet drying.
Structural damage and microbial growth are the primary forms of water damage your properties could stand to suffer. These are likely to result in loss of revenue and decrease the value of your property.
Inaction will aggravate these forms of damage. Avoid further deterioration of your properties by calling Reztor today!
We respond fast when you call for help with emergency water damage no matter the time you call. Expect us to arrive within one hour as part of our 1-hour rapid response guarantee during emergencies wherever you are in Bundall, Gold Coast.
A Washing Machine Hose Got Torn Apart Unknowingly By Accident. Wastewater Is Everywhere. What Should Be Considered Before A Technician Arrives To Conduct Flood Clean-Up?
If you have carpeting in the affected area, check to see if it has padding underneath it. If the padding is wet, it is also likely that the flooring underneath is also saturated. The carpet itself, the padding, and the floor will need to be dried. If possible, remove the padding and let it dry as soon as possible.
Do this one step to help minimize the damage done to your carpet when faced with water damage emergencies.
No. The two involve different processes and are performed at different stages of a specialist’s job.
Water damage mitigation focuses on the prevention of further damage to properties and is often performed before restoration is conducted.
Water damage restoration, as the name implies, is concerned with the restoration of properties that are already affected by water damage.
You can trust Reztor to easily perform either to get your properties back to working, reusable, and repaired conditions.
The Floodwater In Our Area Is Partially Mixed With Saltwater During The Wet Season. Is The Kind Of Damage Caused By Saltwater The Same With Water From Rivers Or Creeks?
Yes. In terms of damage caused, water from rivers and water from the ocean are the same in that both are categorized as a cause of black water damage.
Black water damage is damage due to water that involves sewage, floodwater, ocean water, including water from other natural sources. This kind of water causes extreme kinds of water damage, both structural and microbial in nature.
Speedy action is required to avoid serious health risks when your valuables are impacted with black water damage. A significant amount of disinfection is involved when dealing with this kind of damage after the required removal of several items, materials, fixtures from the affected property.
There are three types of water, and they are clean water, greywater, and black water.
A primary task of Reztor technicians before conducting any substantial work is to identify the type of water present in the areas affected by water damage. By knowing the kind of water at play, they are able to properly assess and anticipate the type of damage it could potentially cause. This is also necessary to identify the right equipment that should be used for the job.
Aside from floods, your property in Bundall, Gold Coast is at risk to suffer water damage from other causes. These causes include burst pipe, pipe leakage, appliance mishap, faulty fire sprinkler system, to name a few.
Should I Conduct Water Extraction Personally Instead Of Hiring Professionals? The Task Seems Doable.
Specialized equipment is necessary to work with different kinds of water. It is not well known, but the fact is that water is prone to contamination of life-threatening bacteria, mold, or toxins from metal corrosion.
Not to mention that water damage could involve debris that could cause injury such as broken glass and live wires.
Hire the pros so that you can stay safe while we deal with the mess left by water damage events.
Sewage Is Overflowing A Drain Outside And Is Now Flowing Into My Home. When Is Reztor Open For Calls?
You can call Reztor any day, any time of day.
Our lines are open to receive calls 24/7 365. Call us to work on emergencies, and we will be at your address within one hour as part of our 1-hour rapid response guarantee.
The technicians we deploy are supervised by a project manager that keeps tabs on what work is being done on-site and when.
They work as a team and are adaptable, friendly, and highly knowledgeable on all things restoration and repair.
Our Amazing List Of Services We Provide
Reztor Restoration is the company of choice for professional water and flood damage restoration services. So call our restoration specialists to fix any water issues that you are experiencing.
We have lots of other services available. Drop by on our service page to know more about our options. Or feel free to contact us.
Our Round-The-Clock Emergency Service Call Ups
Reztor Restoration is a 24-hour emergency service provider in Gold Coast and its nearby areas. That means we can help you 24/7 if you need water damage restoration. Our team of restoration experts can come to your aid at any time of the day.
We pride ourselves on providing top of the line work and customer service. So no matter what time you call us, we will be ready to help. So if your home has suffered a flood, we will be there on the spot to help you.
Our response time is quick to get you back to your routine as soon as possible. That is why we provide 24-hour services. However, keep in mind that our response time depends on the day and your location. We usually try our best to be there within an hour.
Recover From A Disaster - Faster! As South East Queensland’s Most Reliable Restoration Company
We’ve Seen And Serviced It All.
The fact that you are searching for a disaster restorer means you already have a lot on your plate. We deal with disasters daily, and we want you to rest assured knowing that you have hired the best people to do so, promptly and professionally.
For you, a water damage, fire damage or mould problem is a stressful disaster. To us, it’s all in a day’s work, and we’re happy to help!
Our team has successfully restored thousands of water damaged, fire damaged and mould affected properties for the commercial, insurance and residential market. From a burst pipe in a single-family home to flooding in a building with 56 affected apartments, we’ve helped customers handle all sorts of situations.
Frequently Asked Questions
1 Should I call Reztor Restoration first or my insurance company first?
Great question! The best thing you can do is promptly attend to the water damage emergency! We want to start the extraction and drying process to limit secondary damage as soon as possible.
Did you know? The property owner's insurance policy typically includes a clause that places an obligation on you (the property owner) to take action to reduce any further damages that could be caused by ﬂooding?
So, in the event of a water damage loss (pipe break, etc.) or ﬂood, proper and timely drying and mitigation are necessary to stop secondary water damage and protect you from penalties from your own insurance company.
Also, insurance companies often work with their list of "preferred" water restoration companies. The problem is that the "preferred" companies are more concerned with keeping the insurance provider happy (by cutting costs) rather than fully taking care of your problem.
We pride ourselves on being a customer-ﬁrst company! That means we care about you and your needs, ﬁrst and foremost.
So, after shutting oﬀ your water, you should immediately call us! By bringing in a reputable and professional water damage restoration company that is certiﬁed by the IICRC, you can relax knowing everything is being done to prevent secondary damage.
At Reztor Restoration, we'll also take care of any documents your insurance company may need. We create and send a detailed report to your insurance company that provides everything they need for your claim. It also proves that you did your part.
Plus, by picking your own water damage restoration company, you won't be forced to work with an insurance "preferred company" that may leave you even more frustrated than before.
2 How do you know when the property in Bundall is dry?
Did you know? Sometimes an item may feel dry to the touch, but the moisture content is still too high, meaning it isn't dry entirely?
For example, think about a time when you've done laundry, and you pulled out a pair of pants that felt dry because they were warm, but a few hours later, you reach for them, and they are damp. Imagine how much water and moisture could be trapped under your carpet, in your walls, or behind your trim. You probably can't see or feel the water, but it's there!
Items in your home may hold moisture within them, which isn't apparent at the ﬁrst touch. Yet, we make sure your property is dry properly. That's because drying is a science! We don't have to rely on guesswork, thanks to our specialised restoration tools that tell us the exact moisture content of any item.
In addition, we monitor the drying process with advanced moisture testing and thermal imaging. As a result, we will never leave before your property is dried thoroughly, and we'll always show you the proof that your property is 100% restored.
3 What should I do if water has damaged my carpet?
Call the Reztor team immediately! If your carpet is not dried suﬃciently, there is a high chance that your carpet will start to smell, and mould will develop in as little as 24 hours.
It is always necessary to act as quickly as possible as mould can pose severe health threats. The carpet will not dry out by itself no matter how many windows you open or fans you put on it. And no, a wet vac won't ﬁx it - specialised equipment is required. So it is best to call Reztor Restoration as soon as possible.
Our work involves extracting the water and installing top-of-the-line, professional-grade carpet drying equipment to remove all moisture from the walls, carpet, underlay, and sub-ﬂoor to try to save your Bundall property before it's too late. We specialise in wet carpet drying, so there's a good chance we will be able to save your carpet, so you don't have to replace it
4 Can my carpet be dried without lifting or removing it?
Yes! Thankfully, with today's technology advancements, specialised drying equipment and techniques allow us to dry the aﬀected areas without removing your carpet and underlay.
A side benefit of drying your carpet from top to bottom is that it reduces the risk of shrinkage and further damage. If your carpet is wet and you pile on the wetness underneath it, your carpet will never dry properly. In addition, if the moisture is trapped between the layers of underlay, the drying process will be slower, thus causing a longer recovery time.
5 What is the process of restoring water-damaged carpet?
All water damage situations in Bundall are unique and should be assessed to determine the best course of action. Generally speaking, the ﬁrst step is to extract the freestanding water using professional-grade equipment.
We then apply antimicrobial chemicals to the carpet to reduce/prevent any bacterial and mould growth. Finally, specialised equipment is installed to complete the drying process. The equipment will be left running overnight to ensure that the carpet is dried thoroughly.
6 An accident happened. Water is everywhere. What should we do first?
The first step you should take is to prevent or reduce further flooding. You can do this by identifying the source of water, and if possible, shutting the main valve off while waiting for Reztor. We can be onsite in Bundall for emergency water removal within an hour or two.
7 How much damage might floods cause to my Bundall house?
It's important not to wait around to find out what kind of damage your property in Bundall could suffer from due to flooding. Loss of revenue and decrease in property value, structural damage, microbial growth are just a few effects of delaying protective measures by even a few hours.
8 Is water extraction even necessary when dealing with flooding or water damage incidents?
Water extraction is necessary, and it is a task of primary importance when dealing with flooding or water damage incidents. Most people, however, are unaware of the risks associated with water extraction.
The dangers involved are creating a path to drain water and exposing the extraction area to bacteria and mould. Most importantly, water extraction is necessary only if it improves the quality of your property's restoration, not just to get rid of wetness.
In these cases, don't risk getting yourself exposed to these dangers. Instead, call our team to deal with it immediately to minimise risk from these dangers.
9 When is your office open for calls?
We offer our superior services around the clock, 24/7. Call us any time of the week, and we will get one of our technicians on the case fast.
We have 24/7 phone support so that you can reach us whenever it's most convenient for you, which is what we aim to achieve.
10 It is an excellent option to let my property in Bundall dry out on its own to save money?
Letting your Bundall property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.
Avoid these issues by hiring experts who know what they're doing, like Reztor.
Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.
You'll save money when you get specialists who have the right tools and knowledge for the job. That is because further damage to your properties that could lead you to throw them away is prevented, and the integrity of what remains is preserved.
11 Is water extraction even necessary when dealing with flooding or water damage incidents?
There are dangers to water extraction that the general public is not aware of. Upon entering your home, water may already be contaminated by life-threatening bacteria, mould, or even deadly toxins from metal corrosion. In these cases, don't run the risk of getting yourself exposed to these dangers. Call professionals to deal with it instead.
12 Is there someone in charge of keeping track of what Reztor employees are up to while on the job?
Absolutely! Our in-house technicians have the proper training and are assigned to the job you request.
A project manager supervises these technicians who keep tabs on what work is done and when. They work as a team and are adaptable, friendly, and highly knowledgeable on all things restoration and repair.
13 How will my details and information be managed?
The project manager we assign for each specific case handles client information.
It ensures that your information is taken care of and organised for easy access for your convenience.
Further, our company insists on being transparent with you during the whole restoration process, from start to finish. We'll explain whatever we do and keep you updated on our progress.
14 How fast could one of your personnel arrive after I call?
We have a 1-hour rapid response guaranteed when you call us to work on water damage emergencies.
We have the proper equipment and technology to get affected premises dry as quickly as possible for a rapid response. We are a fully-equipped and licensed restoration company in Bundall.
15 What should be considered before a technician arrives to dry my carpet?
Before our professional can come in to take charge of your water damage situation, make sure to consider the weather could help or antagonise the drying efforts that will take place. Do check if rain could find itself indoors. Shut off the water at the source or minimise the amount of water that could get to your carpet.
If you have them available and cannot take out your carpet from where it is, place fans and dehumidifiers in the area where the carpet lies. That is done to promote air circulation and air evaporation. Thus, it will help your wet carpet dry quicker.
Also, consider whether your carpet has padding underneath and check if it is saturated with moisture. When this padding gets wet, mould spores may also attach to it and make it home. Mould can multiply exponentially overnight when not dealt with as soon as possible. Remove the said padding and let it dry if possible.
Do not use a regular home vacuum cleaner to suck up the water. Likely, the vacuum you have is not the kind that is used for water suction.
Do these preliminary steps so you can minimise the damage done to your carpet when faced with water damage emergencies.
16 How long does the flood clean-up take?
Considering that every job is different, a turnaround time of 3-4 days is an average for our flood clean-up service.
We are a leading restoration company in Bundall that can reach your property within the hour. We have a maximum response time of around 1-2 hours for water damage emergencies.
17 How long does the carpet drying service take?
Letting your property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.
Avoid these issues by hiring experts who know what they're doing, like Reztor. Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.
18 What are the types of water?
There are three types of water: clean water, greywater, and black water.
A primary task of technicians is to identify the type of water present in the affected areas. Knowing the kind of water at play can adequately assess and anticipate the type of damage it could potentially cause and the necessary equipment that he should use.
Clean water originates from a potable (drinking) source. It is entirely safe to use and can be used without any concern. That is why it is best to use it in water damage emergencies.
Greywater comes from the kitchen sink and bathroom washbasin. It contains soap, shampoo, detergents, and other contaminated materials similar to clean water in terms of sanitation but not for everyday usage.
Blackwater comes from the toilet or urinal. It is highly unsanitary and should only be used for handling greywater tasks. That is why you must not use it in the kitchen or bathroom.
19 Do different kinds of water cause the same kind of damage?
Yes. Different kinds of water cause different kinds of damage. Water that is free of sewage and harmful toxins causes clean water damage. That type of damage is the least severe.
On the other hand, water spewed from appliances and fixtures such as washing machines, toilets, and pumps cause grey water damage. Direct contact with greywater poses some harm to humans. To be disinfected before reuse, it may be necessary to remove any affected items by greywater.
Water that involves sewage, floodwater, ocean water, including water from other natural sources, which could cause extreme damage, both structural and microbial causes black water damage. It would be best to act fast when dealing with black water. Disinfection of the affected areas and items will be necessary when dealing with black water damage.
20 What is the first step the Reztor team makes upon arriving after I call?
The team will first conduct an initial inspection once they arrive. Our team can then set an action plan upon gathering the necessary information. In addition, we will make estimates and give you a quotation for works that they deem necessary. Once approved, we will immediately prevent secondary damage such as mould and bacteria.
21 Are there lesser-known causes of water damage in Brisbane?
Aside from floods, your property in Bundall is at risk to suffer water damage from other causes. These causes include, but are not limited to, burst pipe, pipe leakage, appliance mishap, faulty fire sprinkler system, to name a few.
Our team of professionals can adequately assess your property to determine the cause of water damage and what is needed to repair it. We also compare the kind of damage you are getting with the kind of repairs we will do, which will help you determine a better solution for your problem.
22 Why should I hire Reztor instead of conducting water extraction myself? The task seems doable.
Specialised equipment is necessary to work with different kinds of water. It is not well known, but the fact is that water is prone to contamination of life-threatening bacteria, mould, or toxins from metal corrosion.
It is best to know what you are dealing with before attempting anything. By hiring Reztor, you are ensured of your family's safety and your property. Your property is in good hands with us. Our team is well-trained to assess your problem and give you a safe and cost-effective solution.
23 What kind of damage could flood do to my property?
Visible and internal structural damage and microbial growth are some kinds of damage that await property that isn't taken care of at once. Delaying protective measures by even a few hours could aggravate damage to your property in the long term. Time is of the essence when you're up against flooding.
Several health risks may also arise because of this for you, your family, or your business. However, you can avoid health dangers by preparing for flood events.
24 I'm not convinced that floodwater could be as destructive as advertised. What could it do to my Bundall property?
You stand to suffer potential losses that you might not be able to afford and a decrease in the property's value when you delay protective measures by even a few hours once your property in Bundall is hit and submerged in flood. That can cause irreversible structural damage to your property. Like mould and mildew growth, health risks could also arise from this mishap.
Don't take that risk! Have specialists that could take the necessary steps to clean up the mess left by floods.
A project manager is on the job for every job to keep tabs. It's our way to make sure you know what work is done and how much you'll be charged. You won't pay any hidden charges when Reztor is on the case. Reztor offers diverse options to improve efficiency without sacrificing quality.
26 Is it more practical to hire an expert to dry my carpets or clean my place of flood?
Unless you're a certified water damage restorer and have the necessary tools and specialised equipment needed for the job, you're better off hiring Reztor.
Our technicians have the necessary training and experience to deal with whatever water damage issue you may have. In addition, we could do a more efficient job at drying your carpets. As a result, you could avoid causing unnecessary harm to your belongings when you hire Reztor for the job.
27 What's the most common cause of flooding in Bundall?
The answer might surprise you. Flooding due to a burst pipe or during pipe fittings is the most common cause of flooding in Bundall. Meanwhile, flooding due to rain is less common by comparison.
Flooding is more likely to happen when your property has poor drainage or poorly installed plumbing or structures. Fixing pipe leaks and not letting other problems happen could diminish the chances of flooding.
28 How soon will a Reztor employee arrive when I call for help?
Our company guarantees a 1-hour rapid response from the time you call in cases of water damage emergencies. Expect prompt, rapid service during emergencies when you call Reztor.
Nobody Does Water Restoration Better – Call Reztor Today
We are the company to call to work on your water damage woes. We have the skills, the qualifications, the tools and experience to take control of any water damage problem you may have.
Contact us at 1900-739-867 for stress-free assistance to clear up the mess left by water damage events today!