ClickCease

Biggera Waters’ Finest Damage Restorers - Reztor Gold Coast

Can’t stand standing water? Reztor has got you covered.

Reztor Restoration is a locally owned and operated company that specializes in flood clean-up, wet carpet drying, and everything in between.

Residents of areas that regularly experience flooding such as Biggera Waters, Gold Coast need to know the right restorer to call long before these disasters strike. You will have a more difficult time getting through the mess left behind by floods and leaks if you fail to prepare in advance.

Reztor responds quickly during times of great stress brought by water damage events. Call and we will be your address within one hour as a ‘1-hour rapid response guarantee.’ We will face water damage head-on to preserve, protect, recover and restore your properties and your peace of mind. 

If you have a water damage emergency in Biggera Waters

    Get Help Fast:






    24/7 Emergency Service in Biggera Waters

    We offer 24 hours, 7 days a week, 1-hour rapid emergency response for all water damaged proprerties/flood emergencies. A fast response is vital to minimise damage.

    Gold Coast's local specialist in Biggera Waters on water removal and carpet drying.

    Reztor Restoration is ready to address all your water damage needs. We offer the following services:
    • Wet carpet drying
    • Flood clean-up

    About Reztor Restoration

    Reztor Restoration upholds a reputation of excellence. We perform flood clean-up, wet carpet drying, and everything in between. Our top-of-the-line equipment is handled by our ever-ready technicians who are eager to put their expertise to good use in solving your water damage-related problems.

    We at Reztor Restoration understand that carpet water damage can be an unpleasant event. We are here to help you deal with the damaged areas of your carpets. We have years of experience dealing with water damages near and around Biggera.

    Wet Carpet Drying Biggera Waters – Our Guarantee

    Soaked carpets have no place in your home or place of business. 

    Carpets that remain wet for prolonged periods emit a strong odor that is hard to miss. Business meetings in areas where water damage or mould is present will go down south rapidly because of the smell. Festive family gatherings will turn sour from the unbearable stench. 

    If you want to prevent any of these scenarios from happening, get Reztor to help you get your wet carpets back dried and clean in optimum conditions without the off-putting scent.

    Live life free of mould and mildew. Call Reztor to help you get rid of fungi and mould growth from your carpets today!

    Flood Cleanup Biggera Waters – Our Credentials

    Credentials matter in the water restoration industry. A company that has the right credentials will always be on top of any problem you hire them to solve. Reztor Restoration has all the right certifications to prove that we can perform at the highest level when you hire us to deal with water damage.

    We have IICRC certifications for odor control, water damage restoration, and applied microbial remediation. We possess master designations in textile cleaning and water restoration.

    We can restore your home by using drying equipment such as air movers and dehumidifiers effectively all thanks to what we have learned through earning our credentials plus our extensive experiences. 

    Water Damage Biggera Waters – Why Choose Reztor Restoration

    Reztor Restoration is a disaster recovery and restoration company that is proudly Australian. We strive to provide the residents of Biggera Waters with answers to their water damage problems close to home. We aim to become the most loved, trusted, and professional property damage solution provider in all of Australia.

    All works are done towards these objectives. You get your money’s worth when you hire us for flood water removal and wet carpet drying. 

    When pipes burst and cause leaks, the first thing to do is stay calm and identify the location of the main water valve that can be shut off. Do this before contacting Reztor or while waiting for a technician to arrive to minimize the extent of flooding, hence reducing the severity of flood water damage.

    Before a professional can come in to take charge of your water damage situation, consider whether your carpet has padding underneath and check if the carpet padding is saturated with moisture. 

    When this padding gets wet, mold spores may also attach to it and make it their home. Mold can multiply exponentially overnight when not dealt with as soon as possible. Remove the said padding and let it dry if possible. 

    Do these preliminary steps so you can minimize the damage done to your carpet when faced with water damage emergencies.

    Unless you’re a certified water damage restorer and have the necessary tools and specialized equipment needed for the job, you’re better off hiring Reztor. Our technicians have the necessary training and experience to deal with whatever water damage issue you may have, and they could do a more efficient job at drying your carpets. You could avoid causing unnecessary harm to your belongings when you hire Reztor for the job.

    Time is of the essence when it comes to dealing with flooding. You will suffer potential staggering losses and a decrease in the value of your property

    In addition, delaying protective measures by even a few hours can cause devastating structural damage to your property. Microbial growth in the form of mould infestations also occurs. Mould may also pose a severe health risk for you, your business, and your family as mould spores release toxins in the air where it is present.

    We can give you the water damage fix you need fast with our 1-hour rapid response guarantee.

    Reztor Restoration guarantees to respond without delay to emergency calls. We arrive at your given address within one hour of your call so that the mess left by disasters is dealt with promptly to prevent or minimize the extent of water damage.

    In brief, rainwater is water that falls as rain that has not collected soluble matter from the soil. Floodwater is the overflow due to flood. The former is cleaner, and in some cases, safe enough to consume compared to the latter. Floodwater is most likely to contain pathogens when mixed with raw sewage. 

    The deadly solution of floodwater and sewage is the kind of water that infiltrates homes when flooding occurs due to storms.

    Specialized equipment is necessary to work with different kinds of water. It is not well known, but the fact is that water is prone to contamination of life-threatening bacteria, mold, or toxins from metal corrosion.

    The option that costs the least money and resources is to let your valuables and properties dry out on their own. This method is the cheapest way to go and requires the least effort to perform. 

    This method also causes the most destructive results in the long term as failing to do a thorough job of removing moisture from the items means that the moisture stays where it is to do more damage. Do this at your own risk.

    The DIY drying option is to conduct flood clean-up or wet carpet drying on your own through a DIY project. You’ll need to spend more resources in the form of time and money compared to the first option, but fewer resources than the third option on our list. 

    By going the DIY route, you might use tools that you already have instead of buying specialized equipment. These tools you use for DIY jobs might not do the job as efficiently as the specialized equipment.

    The most solid option that you have to get rid of water damage is to hire Reztor for your water damage restoration needs. We will arrive at your address well equipped and ready to face any water damage problems. 

    You’ll save time, effort, and money when you delegate the work to trained and experienced professionals who can do any water damage restoration task efficiently and effectively.

    Our Amazing List Of Services We Provide

    Reztor Restoration is the company of choice for professional water and flood damage restoration services. So call our restoration specialists to fix any water issues that you are experiencing.

    We have lots of other services available. Drop by on our service page to know more about our options. Or feel free to contact us.

    Our Round-The-Clock Emergency Service Call Ups

    Reztor Restoration is a 24-hour emergency service provider in Gold Coast and its nearby areas. That means we can help you 24/7 if you need water damage restoration. Our team of restoration experts can come to your aid at any time of the day.

    We pride ourselves on providing top of the line work and customer service. So no matter what time you call us, we will be ready to help. So if your home has suffered a flood, we will be there on the spot to help you.

    Our response time is quick to get you back to your routine as soon as possible. That is why we provide 24-hour services. However, keep in mind that our response time depends on the day and your location. We usually try our best to be there within an hour.

    Our response time is quick to get you back to your routine as soon as possible. That is why we provide 24-hour services. However, keep in mind that our response time depends on the day and your location. We usually try our best to be there within an hour.

    We Offer the following Services

    Water Damage Gold Coast

    Wet Carpet Gold Coast

    Flood Clean Up Gold Coast

    Recover From A Disaster - Faster! As South East Queensland’s Most Reliable Restoration Company

    We’ve Seen And Serviced It All.

    The fact that you are searching for a disaster restorer means you already have a lot on your plate. We deal with disasters daily, and we want you to rest assured knowing that you have hired the best people to do so, promptly and professionally.

    For you, a water damage, fire damage or mould problem is a stressful disaster. To us, it’s all in a day’s work, and we’re happy to help!

    Our team has successfully restored thousands of water damaged, fire damaged and mould affected properties for the commercial, insurance and residential market. From a burst pipe in a single-family home to flooding in a building with 56 affected apartments, we’ve helped customers handle all sorts of situations.

    You deserve a restoration team that has helped thousands of people just like you get back to their daily life with as little stress and interruption as possible.

    24/7 Emergency Service

    24/7 Emergency Service

    We offer 24 hours, 7 days a week, 1-hour rapid emergency response for all water damaged proprerties/flood emergencies. A fast response is vital to minimise damage.

    Competitive Pricing

    Competitive Pricing

    Reztor Restoration is highly respected in both the private and insurance sectors, and you can be sure all our work is a quality standard and a very competitive pricing structure.

    Trained & Certified

    Trained & Certified

    Reztor Restoration strives to be at the top of the game. All our staff and management team are continuously trained and certified by various industry bodies.

    State of Art Equipment

    State of Art Equipment

    We invest in the very best equipment on the market. Our commitment to staying up to date ensures the best experience possible.

    What People Say

    Other Services

    Previous
    Next

    Frequently Asked Questions

    Great question! The best thing you can do is promptly attend to the water damage emergency! We want to start the extraction and drying process to limit secondary damage as soon as possible.

    Did you know? The property owner's insurance policy typically includes a clause that places an obligation on you (the property owner) to take action to reduce any further damages that could be caused by flooding?

    So, in the event of a water damage loss (pipe break, etc.) or flood, proper and timely drying and mitigation are necessary to stop secondary water damage and protect you from penalties from your own insurance company.

    Also, insurance companies often work with their list of "preferred" water restoration companies. The problem is that the "preferred" companies are more concerned with keeping the insurance provider happy (by cutting costs) rather than fully taking care of your problem.

    We pride ourselves on being a customer-first company! That means we care about you and your needs, first and foremost.

    So, after shutting off your water, you should immediately call us! By bringing in a reputable and professional water damage restoration company that is certified by the IICRC, you can relax knowing everything is being done to prevent secondary damage.

    At Reztor Restoration, we'll also take care of any documents your insurance company may need. We create and send a detailed report to your insurance company that provides everything they need for your claim. It also proves that you did your part.

    Plus, by picking your own water damage restoration company, you won't be forced to work with an insurance "preferred company" that may leave you even more frustrated than before. 

    Did you know? Sometimes an item may feel dry to the touch, but the moisture content is still too high, meaning it isn't dry entirely? 

    For example, think about a time when you've done laundry, and you pulled out a pair of pants that felt dry because they were warm, but a few hours later, you reach for them, and they are damp. Imagine how much water and moisture could be trapped under your carpet, in your walls, or behind your trim. You probably can't see or feel the water, but it's there!

    Items in your home may hold moisture within them, which isn't apparent at the first touch. Yet, we make sure your property is dry properly. That's because drying is a science! We don't have to rely on guesswork, thanks to our specialised restoration tools that tell us the exact moisture content of any item. 

     

    In addition, we monitor the drying process with advanced moisture testing and thermal imaging. As a result, we will never leave before your property is dried thoroughly, and we'll always show you the proof that your property is 100% restored.

    Call the Reztor team immediately! If your carpet is not dried sufficiently, there is a high chance that your carpet will start to smell, and mould will develop in as little as 24 hours. 

    It is always necessary to act as quickly as possible as mould can pose severe health threats. The carpet will not dry out by itself no matter how many windows you open or fans you put on it. And no, a wet vac won't fix it - specialised equipment is required. So it is best to call Reztor Restoration as soon as possible. 

    Our work involves extracting the water and installing top-of-the-line, professional-grade carpet drying equipment to remove all moisture from the walls, carpet, underlay, and sub-floor to try to save your Biggera Waters property before it's too late. We specialise in wet carpet drying, so there's a good chance we will be able to save your carpet, so you don't have to replace it

    Yes! Thankfully, with today's technology advancements, specialised drying equipment and techniques allow us to dry the affected areas without removing your carpet and underlay.

    A side benefit of drying your carpet from top to bottom is that it reduces the risk of shrinkage and further damage. If your carpet is wet and you pile on the wetness underneath it, your carpet will never dry properly. In addition, if the moisture is trapped between the layers of underlay, the drying process will be slower, thus causing a longer recovery time.

    All water damage situations in Biggera Waters are unique and should be assessed to determine the best course of action. Generally speaking, the first step is to extract the freestanding water using professional-grade equipment. 

    We then apply antimicrobial chemicals to the carpet to reduce/prevent any bacterial and mould growth. Finally, specialised equipment is installed to complete the drying process. The equipment will be left running overnight to ensure that the carpet is dried thoroughly.

    The first step you should take is to prevent or reduce further flooding. You can do this by identifying the source of water, and if possible, shutting the main valve off while waiting for Reztor. We can be onsite in Biggera Waters for emergency water removal within an hour or two.

    It's important not to wait around to find out what kind of damage your property in Biggera Waters could suffer from due to flooding. Loss of revenue and decrease in property value, structural damage, microbial growth are just a few effects of delaying protective measures by even a few hours.

    Water extraction is necessary, and it is a task of primary importance when dealing with flooding or water damage incidents. Most people, however, are unaware of the risks associated with water extraction.

    The dangers involved are creating a path to drain water and exposing the extraction area to bacteria and mould. Most importantly, water extraction is necessary only if it improves the quality of your property's restoration, not just to get rid of wetness. 

    In these cases, don't risk getting yourself exposed to these dangers. Instead, call our team to deal with it immediately to minimise risk from these dangers.

    We offer our superior services around the clock, 24/7. Call us any time of the week, and we will get one of our technicians on the case fast. 

    We have 24/7 phone support so that you can reach us whenever it's most convenient for you, which is what we aim to achieve.

    Letting your Biggera Waters property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.

    Avoid these issues by hiring experts who know what they're doing, like Reztor.

    Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.

    You'll save money when you get specialists who have the right tools and knowledge for the job. That is because further damage to your properties that could lead you to throw them away is prevented, and the integrity of what remains is preserved.

    There are dangers to water extraction that the general public is not aware of. Upon entering your home, water may already be contaminated by life-threatening bacteria, mould, or even deadly toxins from metal corrosion. In these cases, don't run the risk of getting yourself exposed to these dangers. Call professionals to deal with it instead.

    Absolutely! Our in-house technicians have the proper training and are assigned to the job you request. 

     

    A project manager supervises these technicians who keep tabs on what work is done and when. They work as a team and are adaptable, friendly, and highly knowledgeable on all things restoration and repair.

    The project manager we assign for each specific case handles client information.

    It ensures that your information is taken care of and organised for easy access for your convenience. 

     

    Further, our company insists on being transparent with you during the whole restoration process, from start to finish. We'll explain whatever we do and keep you updated on our progress.

    We have a 1-hour rapid response guaranteed when you call us to work on water damage emergencies.

    We have the proper equipment and technology to get affected premises dry as quickly as possible for a rapid response. We are a fully-equipped and licensed restoration company in Biggera Waters.

    Before our professional can come in to take charge of your water damage situation, make sure to consider the weather could help or antagonise the drying efforts that will take place. Do check if rain could find itself indoors. Shut off the water at the source or minimise the amount of water that could get to your carpet. 

     

    If you have them available and cannot take out your carpet from where it is, place fans and dehumidifiers in the area where the carpet lies. That is done to promote air circulation and air evaporation. Thus, it will help your wet carpet dry quicker.

    Also, consider whether your carpet has padding underneath and check if it is saturated with moisture. When this padding gets wet, mould spores may also attach to it and make it home. Mould can multiply exponentially overnight when not dealt with as soon as possible. Remove the said padding and let it dry if possible.

     

    Do not use a regular home vacuum cleaner to suck up the water. Likely, the vacuum you have is not the kind that is used for water suction.

    Do these preliminary steps so you can minimise the damage done to your carpet when faced with water damage emergencies.

    Considering that every job is different, a turnaround time of 3-4 days is an average for our flood clean-up service.

    We are a leading restoration company in Biggera Waters that can reach your property within the hour. We have a maximum response time of around 1-2 hours for water damage emergencies.

    Letting your property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.

    Avoid these issues by hiring experts who know what they're doing, like Reztor. Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.

    You'll save money when you get specialists who have the right tools and knowledge for the job. That is because further damage to your properties that could lead you to throw them away is prevented, and the integrity of what remains is preserved.

    There are three types of water: clean water, greywater, and black water.

    A primary task of technicians is to identify the type of water present in the affected areas. Knowing the kind of water at play can adequately assess and anticipate the type of damage it could potentially cause and the necessary equipment that he should use.

    Clean water originates from a potable (drinking) source. It is entirely safe to use and can be used without any concern. That is why it is best to use it in water damage emergencies.

    Greywater comes from the kitchen sink and bathroom washbasin. It contains soap, shampoo, detergents, and other contaminated materials similar to clean water in terms of sanitation but not for everyday usage.

    Blackwater comes from the toilet or urinal. It is highly unsanitary and should only be used for handling greywater tasks. That is why you must not use it in the kitchen or bathroom.

    Yes. Different kinds of water cause different kinds of damage. Water that is free of sewage and harmful toxins causes clean water damage. That type of damage is the least severe.

    On the other hand, water spewed from appliances and fixtures such as washing machines, toilets, and pumps cause grey water damage. Direct contact with greywater poses some harm to humans. To be disinfected before reuse, it may be necessary to remove any affected items by greywater.

    Water that involves sewage, floodwater, ocean water, including water from other natural sources, which could cause extreme damage, both structural and microbial causes black water damage. It would be best to act fast when dealing with black water. Disinfection of the affected areas and items will be necessary when dealing with black water damage.

    The team will first conduct an initial inspection once they arrive. Our team can then set an action plan upon gathering the necessary information. In addition, we will make estimates and give you a quotation for works that they deem necessary. Once approved, we will immediately prevent secondary damage such as mould and bacteria.

    Aside from floods, your property in Biggera Waters is at risk to suffer water damage from other causes. These causes include, but are not limited to, burst pipe, pipe leakage, appliance mishap, faulty fire sprinkler system, to name a few.

    Our team of professionals can adequately assess your property to determine the cause of water damage and what is needed to repair it. We also compare the kind of damage you are getting with the kind of repairs we will do, which will help you determine a better solution for your problem.

    Specialised equipment is necessary to work with different kinds of water. It is not well known, but the fact is that water is prone to contamination of life-threatening bacteria, mould, or toxins from metal corrosion.

    It is best to know what you are dealing with before attempting anything. By hiring Reztor, you are ensured of your family's safety and your property. Your property is in good hands with us. Our team is well-trained to assess your problem and give you a safe and cost-effective solution.

    Visible and internal structural damage and microbial growth are some kinds of damage that await property that isn't taken care of at once. Delaying protective measures by even a few hours could aggravate damage to your property in the long term. Time is of the essence when you're up against flooding. 

    Several health risks may also arise because of this for you, your family, or your business. However, you can avoid health dangers by preparing for flood events.

    You stand to suffer potential losses that you might not be able to afford and a decrease in the property's value when you delay protective measures by even a few hours once your property in Biggera Waters is hit and submerged in flood. That can cause irreversible structural damage to your property. Like mould and mildew growth, health risks could also arise from this mishap.

    Don't take that risk! Have specialists that could take the necessary steps to clean up the mess left by floods.

    A project manager is on the job for every job to keep tabs. It's our way to make sure you know what work is done and how much you'll be charged. You won't pay any hidden charges when Reztor is on the case. Reztor offers diverse options to improve efficiency without sacrificing quality.

    Unless you're a certified water damage restorer and have the necessary tools and specialised equipment needed for the job, you're better off hiring Reztor. 

    Our technicians have the necessary training and experience to deal with whatever water damage issue you may have. In addition, we could do a more efficient job at drying your carpets. As a result, you could avoid causing unnecessary harm to your belongings when you hire Reztor for the job.

    The answer might surprise you. Flooding due to a burst pipe or during pipe fittings is the most common cause of flooding in Biggera Waters. Meanwhile, flooding due to rain is less common by comparison. 

    Flooding is more likely to happen when your property has poor drainage or poorly installed plumbing or structures. Fixing pipe leaks and not letting other problems happen could diminish the chances of flooding.

     

    Our company guarantees a 1-hour rapid response from the time you call in cases of water damage emergencies. Expect prompt, rapid service during emergencies when you call Reztor.

    Economical Rates For Excellent Service Near You – Call Reztor Anytime 24/7

    Great service need not cost an arm and leg. Whether you hire us to remove water from wide, open spaces or conduct smaller household clearing works, our clients will always be sure to pay the right amount every time we render service for you.

    The threat of water damage ends with Reztor. Contact us at 1900-739-867 and get the help you need with your water damage woes today.