Call the 24/7 emergency team or send details and photos for review.
Contact Reztor directly. We can assess the damage, carry out applicable restoration work and prepare supporting documentation.
For property managers, strata managers, owners corporations and facilities teams.
Property claim supportFor loss adjusters, assessors, insurers and claims teams.
Claims professional supportReztor provides restoration and supporting documentation. Your insurer determines policy coverage and claim outcomes.
Noticed mould, a musty smell or dampness that keeps returning? Start with what to do when you find mould, including the details to record and when to get advice before cleaning.
Browse the articles below for related questions. Our mould assessment and remediation page explains moisture investigation, material decisions and the proposed work. If a leak has affected the property, see the related water-damage restoration pathway.
Found mould or recurring dampness? Know what to record, when to get assessment advice and how moisture control fits with cleaning and remediation.
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