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Reztor Restoration - Water Damage Solutions In Park Ridge
Water in its purest form sustains life. The opposite is true about sewage or floodwater: it destroys and damages everything in its path. Contaminated water from floods and leaks due to broken indoor plumbing and fixtures when left to stand causes all sorts of disasters to happen.
Your valuables, when left exposed to the elements, will suffer superficial, structural, and internal damage. You will be shocked at the staggering cost of repair and replacements for your properties when you fail to act fast during water damage events.
It pays to know in advance who to call for help when you’re up against events like these. It pays to know that you can call Reztor during emergencies.
We respond fast and approach any situation with unmatched professionalism. Our team of highly qualified and skilled technicians will assess, plan and execute our tried and tested methods until your items, properties, and peace of mind are restored and recovered from water damage.
If you have a water damage emergency in Park Ridge
24/7 Emergency Service in Park Ridge
Help from Logan’s local expert in water removal and carpet drying is on the way!
- Wet carpet drying
- Flood clean-up
About Reztor Restoration
Reztor Restoration upholds a reputation of excellence. We perform flood clean-up, wet carpet drying, and everything in between. Our top-of-the-line equipment is handled by our ever-ready technicians who are eager to put their expertise to good use in solving your water damage-related problems.
We at Reztor Restoration understand that carpet water damage can be an unpleasant event. We are here to help you deal with the damaged areas of your carpets. We have years of experience dealing with water damages near and around Park Ridge.
Wet Carpet Drying Park Ridge – Our Guarantee
We guarantee that you’ll be happy with the outcome of our work. Reztor Restoration comes equipped with modern carpet drying technology. We bring dehumidifiers, air movers, and heavy-duty water vacuum pumps. We use these guided by expansive experience and knowledge on water damage restoration. This means that choosing Reztor is the best choice you can make for your wet carpet drying needs.
With our help, you can avoid buying replacements because we dry carpets right. It will take us no time at all. We will have your carpet clean and ready for reuse, without off-putting smells, in a state that is conducive to healthy living.
Excellent service at an affordable price. The people of Park Ridge will never dread the task of flood clean-up or wet carpet drying ever again once we’re done with the job.
We also guarantee a 1-hour rapid response for the times that you find your properties affected by emergencies. Call and we’ll respond fast any day any time of day 24/7.
Flood Clean-Up Park Ridge – Our Credentials
We possess the necessary IICRC certifications for odor control, water damage restoration, and applied microbial remediation. We also have master designations in water restoration and textile cleaning.
We take great lengths to consistently employ high industry standards and care in our work. You’ll have a wide smile on your face when you see your items restored and recovered in optimum, display-worthy conditions.
Get the specific solutions you need. Approach any of our friendly staff members and they will be more than happy to help walk you through the whole process of getting the precise solutions you need.
Water Damage Park Ridge – Why Choose Reztor Restoration
Reztor Restoration is a locally owned and operated disaster recovery and restoration company. We work hard to bring close-to-home solutions to the residents of Park Ridge for their water damage problems. We aspire to become the most trusted, reliable, and professional property damage solution provider in all of Australia.
You get great value for your money when you hire us for flood water removal and wet carpet drying.
What Kind Of Damage Could Flood Do To My Property?
It’s important not to wait around to find out what kind of damage your property could suffer from due to flooding. Loss of revenue and decrease in the value of property, structural damage, microbial growth are just a few effects of delaying protective measures by even a few hours.
Is Water Extraction Even Necessary When Dealing With Flooding Or Water Damage Incidents?
There are dangers to water extraction that the general public is not aware of. Water, upon entering your home may already be contaminated by life-threatening bacteria, mould, or even deadly toxins from metal corrosion. In these cases, don’t run the risk of getting yourself exposed to these dangers. Call professionals to deal with it instead.
I Have Insurance That Covers Water Damage And Flooding. Is There A Possibility That My Claim Will Be Voided?
The possibility of your insurance payout being voided is much higher when you don’t act fast.
Reztor’s expertise in solving drying and flood problems is such that our help could get you the best insurance payout after all is said and done. In cases of emergencies, you need to call in an expert right away to reduce the risk of your property suffering further damage.
What Kind Of Damage Could Flood Do To My Property?
Time is of the essence when it comes to dealing with flooding. Aside from potential staggering losses and a decrease in the value of property, delaying protective measures by even a few hours can cause devastating structural damage to your property. This may also pose severe health risks for you, your business, or your family as they get exposed to hazardous microbial growth.
How Long Does The Flood Clean-Up Take?
Keeping in mind that each job differs from one to the other, 3-4 days is the average turnaround time for our flood clean-up service.
Is It More Practical To Hire An Expert To Dry My Carpets Or Clean My Place Of Flood?
Unless you’re a certified water damage restorer and have the necessary tools and specialized equipment needed for the job, you’re better off hiring Reztor. Our technicians have the necessary training and experience to deal with whatever water damage issue you may have, and they could do a more efficient job at drying your carpets. You could avoid causing unnecessary harm to your belongings when you hire Reztor for the job.
What Are The Types Of Water?
There are three types of water: clean water, greywater, and black water. It matters to identify the type of water you are dealing with to properly assess the type of damage it could potentially cause and the necessary equipment that should be used accordingly.
Do The Different Kinds Of Water Cause The Same Kind Of Damage?
No. Different kinds of water cause different kinds of damage.
Clean water damage is the least severe to deal with because it involves water that is free of sewage and harmful toxins.
Greywater damage involves water from appliances and fixtures such as washing machines, toilets, and pumps. Although direct contact with greywater may pose minimal harm to humans, the removal of any affected items and their disinfection is paramount to avoid unwanted negative effects.
Black water damage, or damage due to water that involves sewage, floodwater, ocean water, including water from other natural sources, could cause extreme kinds of water damage, both structural and microbial. Speedy action is required to avoid serious health risks when dealing with black water damage. A significant level of disinfection is involved when dealing with black water damage after the required removal of several items, materials, fixtures from the affected property.
How Soon Will A Reztor Employee Arrive After Help Is Called?
Our company guarantees a 1-hour rapid response from the time you call in cases of water damage emergencies.
What’s The Most Common Cause Of Flooding In Park Ridge?
The answer might surprise you. Flooding due to a burst pipe or during pipe fittings is the most common cause of flooding in Park Ridge, Logan. Meanwhile, flooding due to rain is less common by comparison.
Our Amazing List Of Services We Provide
Reztor Restoration is the company of choice for professional water and flood damage restoration services. So call our restoration specialists to fix any water issues that you are experiencing.
We have lots of other services available. Drop by on our service page to know more about our options. Or feel free to contact us.
Our Round-The-Clock Emergency Service Call Ups
Reztor Restoration is a 24-hour emergency service provider in Logan City and its nearby areas. That means we can help you 24/7 if you need water damage restoration. Our team of restoration experts can come to your aid at any time of the day.
We pride ourselves on providing top of the line work and customer service. So no matter what time you call us, we will be ready to help. So if your home has suffered a flood, we will be there on the spot to help you.
Our response time is quick to get you back to your routine as soon as possible. That is why we provide 24-hour services. However, keep in mind that our response time depends on the day and your location. We usually try our best to be there within an hour.
Our response time is quick to get you back to your routine as soon as possible. That is why we provide 24-hour services. However, keep in mind that our response time depends on the day and your location. We usually try our best to be there within an hour.
Recover From A Disaster - Faster! As South East Queensland’s Most Reliable Restoration Company
We’ve Seen And Serviced It All.
The fact that you are searching for a disaster restorer means you already have a lot on your plate. We deal with disasters daily, and we want you to rest assured knowing that you have hired the best people to do so, promptly and professionally.
For you, a water damage, fire damage or mould problem is a stressful disaster. To us, it’s all in a day’s work, and we’re happy to help!
Our team has successfully restored thousands of water damaged, fire damaged and mould affected properties for the commercial, insurance and residential market. From a burst pipe in a single-family home to flooding in a building with 56 affected apartments, we’ve helped customers handle all sorts of situations.
24/7 Emergency Service
24/7 Emergency Service
Competitive Pricing
Competitive Pricing
Trained & Certified
Trained & Certified
State of Art Equipment
State of Art Equipment
What People Say
- Neil did a water damage cleanup at my house. He was quick to respond and got us back into the house very quickly which was super helpful with three young children. Thanks for all of your help. Would highly recommend this business.Connie Obryan9/03/2021Dan was the superman. He managed the whole thing as if it was his own home. He took care of everything after the incident. He was our star during tough and nerve
breaking times. Apart from his professionalism, he is also a great human being, with the greatest sense of responsibility. Dan is a caring person, and he is one of the most skilled and knowledgeable ones out there. I would not ever hesitate to use his services again. He is my go to person for what he does for a life time.Barry Guvenkaya9/03/2021I highly recommend Reztor and I am grateful for their help. They were there for me at a time when I was very stressed out. They reassured me they would help with my flooding. They went above and beyond this. The gentleman that came to my house was lovely, he was very informative about the process as I had no idea what to do or what I was dealing with. The lady on the phone was also helpful. I cant thank you all enough. Keep up the great work in the community.Kylie B9/03/2021
Other Services
Frequently Asked Questions
1 Should I call Reztor Restoration first or my insurance company first?
Great question! The best thing you can do is promptly attend to the water damage emergency! We want to start the extraction and drying process to limit secondary damage as soon as possible.
Did you know? The property owner’s insurance policy typically includes a clause that places an obligation on you (the property owner) to take action to reduce any further damages that could be caused by flooding?
So, in the event of a water damage loss (pipe break, etc.) or flood, proper and timely drying and mitigation are necessary to stop secondary water damage and protect you from penalties from your own insurance company.
Also, insurance companies often work with their list of “preferred” water restoration companies. The problem is that the “preferred” companies are more concerned with keeping the insurance provider happy (by cutting costs) rather than fully taking care of your problem.
We pride ourselves on being a customer-first company! That means we care about you and your needs, first and foremost.
So, after shutting off your water, you should immediately call us! By bringing in a reputable and professional water damage restoration company that is certified by the IICRC, you can relax knowing everything is being done to prevent secondary damage.
At Reztor Restoration, we’ll also take care of any documents your insurance company may need. We create and send a detailed report to your insurance company that provides everything they need for your claim. It also proves that you did your part.
Plus, by picking your own water damage restoration company, you won’t be forced to work with an insurance “preferred company” that may leave you even more frustrated than before.
2 How do you know when the property in Park Ridge is dry?
Did you know? Sometimes an item may feel dry to the touch, but the moisture content is still too high, meaning it isn’t dry entirely?
For example, think about a time when you’ve done laundry, and you pulled out a pair of pants that felt dry because they were warm, but a few hours later, you reach for them, and they are damp. Imagine how much water and moisture could be trapped under your carpet, in your walls, or behind your trim. You probably can’t see or feel the water, but it’s there!
Items in your home may hold moisture within them, which isn’t apparent at the first touch. Yet, we make sure your property is dry properly. That’s because drying is a science! We don’t have to rely on guesswork, thanks to our specialised restoration tools that tell us the exact moisture content of any item.
In addition, we monitor the drying process with advanced moisture testing and thermal imaging. As a result, we will never leave before your property is dried thoroughly, and we’ll always show you the proof that your property is 100% restored.
3 What should I do if water has damaged my carpet?
Call the Reztor team immediately! If your carpet is not dried sufficiently, there is a high chance that your carpet will start to smell, and mould will develop in as little as 24 hours.
It is always necessary to act as quickly as possible as mould can pose severe health threats. The carpet will not dry out by itself no matter how many windows you open or fans you put on it. And no, a wet vac won’t fix it – specialised equipment is required. So it is best to call Reztor Restoration as soon as possible.
Our work involves extracting the water and installing top-of-the-line, professional-grade carpet drying equipment to remove all moisture from the walls, carpet, underlay, and sub-floor to try to save your Park Ridge property before it’s too late. We specialise in wet carpet drying, so there’s a good chance we will be able to save your carpet, so you don’t have to replace it
4 Can my carpet be dried without lifting or removing it?
Yes! Thankfully, with today’s technology advancements, specialised drying equipment and techniques allow us to dry the affected areas without removing your carpet and underlay.
A side benefit of drying your carpet from top to bottom is that it reduces the risk of shrinkage and further damage. If your carpet is wet and you pile on the wetness underneath it, your carpet will never dry properly. In addition, if the moisture is trapped between the layers of underlay, the drying process will be slower, thus causing a longer recovery time.
5 What is the process of restoring water-damaged carpet?
All water damage situations in Park Ridge are unique and should be assessed to determine the best course of action. Generally speaking, the first step is to extract the freestanding water using professional-grade equipment.
We then apply antimicrobial chemicals to the carpet to reduce/prevent any bacterial and mould growth. Finally, specialised equipment is installed to complete the drying process. The equipment will be left running overnight to ensure that the carpet is dried thoroughly.
6 An accident happened. Water is everywhere. What should we do first?
The first step you should take is to prevent or reduce further flooding. You can do this by identifying the source of water, and if possible, shutting the main valve off while waiting for Reztor. We can be onsite in Park Ridge for emergency water removal within an hour or two.
7 How much damage might floods cause to my Park Ridge house?
It’s important not to wait around to find out what kind of damage your property in Park Ridge could suffer from due to flooding. Loss of revenue and decrease in property value, structural damage, microbial growth are just a few effects of delaying protective measures by even a few hours.
8 Is water extraction even necessary when dealing with flooding or water damage incidents?
Water extraction is necessary, and it is a task of primary importance when dealing with flooding or water damage incidents. Most people, however, are unaware of the risks associated with water extraction.
The dangers involved are creating a path to drain water and exposing the extraction area to bacteria and mould. Most importantly, water extraction is necessary only if it improves the quality of your property’s restoration, not just to get rid of wetness.
In these cases, don’t risk getting yourself exposed to these dangers. Instead, call our team to deal with it immediately to minimise risk from these dangers.
9 When is your office open for calls?
We offer our superior services around the clock, 24/7. Call us any time of the week, and we will get one of our technicians on the case fast.
We have 24/7 phone support so that you can reach us whenever it’s most convenient for you, which is what we aim to achieve.
10 It is an excellent option to let my property in Park Ridge dry out on its own to save money?
Letting your Park Ridge property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.
Avoid these issues by hiring experts who know what they’re doing, like Reztor.
Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.
You’ll save money when you get specialists who have the right tools and knowledge for the job. That is because further damage to your properties that could lead you to throw them away is prevented, and the integrity of what remains is preserved.
11 Is water extraction even necessary when dealing with flooding or water damage incidents?
12 Is there someone in charge of keeping track of what Reztor employees are up to while on the job?
Absolutely! Our in-house technicians have the proper training and are assigned to the job you request.
A project manager supervises these technicians who keep tabs on what work is done and when. They work as a team and are adaptable, friendly, and highly knowledgeable on all things restoration and repair.
13 How will my details and information be managed?
The project manager we assign for each specific case handles client information.
It ensures that your information is taken care of and organised for easy access for your convenience.
Further, our company insists on being transparent with you during the whole restoration process, from start to finish. We’ll explain whatever we do and keep you updated on our progress.
14 How fast could one of your personnel arrive after I call?
We have a 1-hour rapid response guaranteed when you call us to work on water damage emergencies.
We have the proper equipment and technology to get affected premises dry as quickly as possible for a rapid response. We are a fully-equipped and licensed restoration company in Park Ridge.
15 What should be considered before a technician arrives to dry my carpet?
Before our professional can come in to take charge of your water damage situation, make sure to consider the weather could help or antagonise the drying efforts that will take place. Do check if rain could find itself indoors. Shut off the water at the source or minimise the amount of water that could get to your carpet.
If you have them available and cannot take out your carpet from where it is, place fans and dehumidifiers in the area where the carpet lies. That is done to promote air circulation and air evaporation. Thus, it will help your wet carpet dry quicker.
Also, consider whether your carpet has padding underneath and check if it is saturated with moisture. When this padding gets wet, mould spores may also attach to it and make it home. Mould can multiply exponentially overnight when not dealt with as soon as possible. Remove the said padding and let it dry if possible.
Do not use a regular home vacuum cleaner to suck up the water. Likely, the vacuum you have is not the kind that is used for water suction.
Do these preliminary steps so you can minimise the damage done to your carpet when faced with water damage emergencies.
16 How long does the flood clean-up take?
Considering that every job is different, a turnaround time of 3-4 days is an average for our flood clean-up service.
We are a leading restoration company in Park Ridge that can reach your property within the hour. We have a maximum response time of around 1-2 hours for water damage emergencies.
17 How long does the carpet drying service take?
Letting your property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.
Avoid these issues by hiring experts who know what they’re doing, like Reztor. Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.
You’ll save money when you get specialists who have the right tools and knowledge for the job. That is because further damage to your properties that could lead you to throw them away is prevented, and the integrity of what remains is preserved.
18 What are the types of water?
There are three types of water: clean water, greywater, and black water.
A primary task of technicians is to identify the type of water present in the affected areas. Knowing the kind of water at play can adequately assess and anticipate the type of damage it could potentially cause and the necessary equipment that he should use.
Clean water originates from a potable (drinking) source. It is entirely safe to use and can be used without any concern. That is why it is best to use it in water damage emergencies.
Greywater comes from the kitchen sink and bathroom washbasin. It contains soap, shampoo, detergents, and other contaminated materials similar to clean water in terms of sanitation but not for everyday usage.
Blackwater comes from the toilet or urinal. It is highly unsanitary and should only be used for handling greywater tasks. That is why you must not use it in the kitchen or bathroom.
19 Do different kinds of water cause the same kind of damage?
Yes. Different kinds of water cause different kinds of damage. Water that is free of sewage and harmful toxins causes clean water damage. That type of damage is the least severe.
On the other hand, water spewed from appliances and fixtures such as washing machines, toilets, and pumps cause grey water damage. Direct contact with greywater poses some harm to humans. To be disinfected before reuse, it may be necessary to remove any affected items by greywater.
Water that involves sewage, floodwater, ocean water, including water from other natural sources, which could cause extreme damage, both structural and microbial causes black water damage. It would be best to act fast when dealing with black water. Disinfection of the affected areas and items will be necessary when dealing with black water damage.
20 What is the first step the Reztor team makes upon arriving after I call?
The team will first conduct an initial inspection once they arrive. Our team can then set an action plan upon gathering the necessary information. In addition, we will make estimates and give you a quotation for works that they deem necessary. Once approved, we will immediately prevent secondary damage such as mould and bacteria.
21 Are there lesser-known causes of water damage in Brisbane?
Aside from floods, your property in Park Ridge is at risk to suffer water damage from other causes. These causes include, but are not limited to, burst pipe, pipe leakage, appliance mishap, faulty fire sprinkler system, to name a few.
Our team of professionals can adequately assess your property to determine the cause of water damage and what is needed to repair it. We also compare the kind of damage you are getting with the kind of repairs we will do, which will help you determine a better solution for your problem.
22 Why should I hire Reztor instead of conducting water extraction myself? The task seems doable.
Specialised equipment is necessary to work with different kinds of water. It is not well known, but the fact is that water is prone to contamination of life-threatening bacteria, mould, or toxins from metal corrosion.
It is best to know what you are dealing with before attempting anything. By hiring Reztor, you are ensured of your family’s safety and your property. Your property is in good hands with us. Our team is well-trained to assess your problem and give you a safe and cost-effective solution.
23 What kind of damage could flood do to my property?
Visible and internal structural damage and microbial growth are some kinds of damage that await property that isn’t taken care of at once. Delaying protective measures by even a few hours could aggravate damage to your property in the long term. Time is of the essence when you’re up against flooding.
Several health risks may also arise because of this for you, your family, or your business. However, you can avoid health dangers by preparing for flood events.
24 I'm not convinced that floodwater could be as destructive as advertised. What could it do to my Park Ridge property?
You stand to suffer potential losses that you might not be able to afford and a decrease in the property’s value when you delay protective measures by even a few hours once your property in Park Ridge is hit and submerged in flood. That can cause irreversible structural damage to your property. Like mould and mildew growth, health risks could also arise from this mishap.
Don’t take that risk! Have specialists that could take the necessary steps to clean up the mess left by floods.
25 I'm afraid that I’ll pay hidden charges when I hire Reztor. Is there a way to prevent this from happening?
A project manager is on the job for every job to keep tabs. It’s our way to make sure you know what work is done and how much you’ll be charged. You won’t pay any hidden charges when Reztor is on the case. Reztor offers diverse options to improve efficiency without sacrificing quality.
26 Is it more practical to hire an expert to dry my carpets or clean my place of flood?
Unless you’re a certified water damage restorer and have the necessary tools and specialised equipment needed for the job, you’re better off hiring Reztor.
Our technicians have the necessary training and experience to deal with whatever water damage issue you may have. In addition, we could do a more efficient job at drying your carpets. As a result, you could avoid causing unnecessary harm to your belongings when you hire Reztor for the job.
27 What's the most common cause of flooding in Park Ridge?
The answer might surprise you. Flooding due to a burst pipe or during pipe fittings is the most common cause of flooding in Park Ridge. Meanwhile, flooding due to rain is less common by comparison.
Flooding is more likely to happen when your property has poor drainage or poorly installed plumbing or structures. Fixing pipe leaks and not letting other problems happen could diminish the chances of flooding.
28 How soon will a Reztor employee arrive when I call for help?
Our company guarantees a 1-hour rapid response from the time you call in cases of water damage emergencies. Expect prompt, rapid service during emergencies when you call Reztor.
Get A Quick Quote That Will Fit Your Budget When You Call Today
We service the flood clean-up, wet carpet drying needs of our clientele, and everything in between. One thing that remains consistent with every job we do is that we charge fair rates for all of them.
Expect to pay a reasonable amount whenever you avail of our services, no matter the extent of work we need to do. Give us a call today at 1800-739-867.