Water damage can cause severe problems and even lead to mould growth. The sooner you get a professional to inspect your property, the better you’ll fix the issue before it gets more serious.

You don’t want to wait until it’s too late to fix a leaky pipe or broken window. When you notice signs of water damage, contact a professional immediately.

If you have a water damage emergency in Sadliers Crossing

    Get Help Fast:

    Signs of Water Damge

    • Identifying the Source

    • Examine the damage

    • Take photos

    Our Services Included:

    • Fire and Smoke Damage Restoration
    • Flood Damages Restoration Programs
    • Water Extraction Service
    • Water Damage Restoration Service
    • Mould Inspection and Removal
    • 24/7 Damage Emergency Call ups
    • Odour Control
    • Stain Removal
    • Meth Exposure and Testing
    • Hard Surface Cleaning
    • Roof Repairs
    • Textile And Carpet Cleaning
    • Roof Replacement
    • Carpet Drying
    • Wet Damage Carpet Restorations

    Call a Professional

    Most importantly, call a professional to handle the situation. Water damage can quickly become a significant headache. DIY solutions can make matters worse. Reztor Restoration is here to assist you with any water damage restoration services you require. We offer 24/7 emergency service, and we are available to assist at any time. In addition, we have extensive experience handling various water damage situations. Reztor Restoration is a family-owned business, and our team members are dedicated to providing excellent customer service every day. However, dealing with a disaster like a flood can be stressful. Therefore, we strive to make your experience as pleasant and stress-free as possible. We will gladly assist with your next water damage restoration project. Call us anytime at 1800 739 867.

    We at Reztor Restoration understand that carpet water damage can be an unpleasant event. We are here to help you deal with the damaged areas of your carpets. We have years of experience dealing with water damages near and around Sadliers Crossing.

    Signs of Severe Water Damage

    1) Stains on Walls & Ceilings – This is an obvious sign of water intrusion into your walls and ceilings. If these stains aren’t removed quickly, mould can form within 48 hours.

    2) Moisture Smell – A strong odour of dampness is usually present after a water leak has occurred.

    3) Wet Flooring – Floors will often have wet spots where the water leaks through the subfloor.

    4) Mould Growth – Mould multiplies after a water leak. Mould spores can grow as fast as ten times their average growth rate when exposed to moisture.

    5) Black Spots On Furniture – Black spots on furniture are caused by soot from smoke damage.

    6) Crawl Space Flooding – Crawl spaces can get flooded due to heavy rains or broken pipes.

    If you suspect that your home has been damaged by flooding, contact Reztor Restoration for an estimate today.

    If you notice black spots on the wood, wallpaper, drywall, carpets, or any other items, call Reztor Restoration right away. There will be a team of professionals to ensure no moisture is left behind. Once we are finished, our experts will provide you with a detailed report about the extent of the damage.

    Yes! You can reach us at 1800 739 867 if you need immediate assistance. We can restore your property immediately if damaged by fire. You will be able to get back to your normal state as soon as possible. For quick help with mould removal and inspection, give us a call right away! We handle projects of all sizes at Reztor Restoration. Let us know if your carpet is flooded or if your walls are wet!

    Our professional restoration work has been recommended and referred by many clients since 2012. We pride ourselves on quality craftsmanship and exceptional customer service. We can restore your property by cleaning, repairing, replacing, or any related job.

    We provide free estimates on all jobs. Please call 1800 739 867 if you would like a quote. We have built a reputation for excellence through customer satisfaction and high-quality service.

    Our services include:

    • Water Removal & Drying
    • Flood Damages Restoration
    • Water Extraction Services
    • Fire & Smoke Damage Clean
    • Water Damage Restoration Service
    • Mould Remediation
    • Carpet Cleaning
    • Window Cleaning
    • Deodorising
    • Carpet Drying
    • Clean and Restore Wet Carpet

    The most effective way to prevent mould from forming is to limit the amount of moisture in your home. To help reduce the risk of mould, try these tips:

    • Store all items in areas with proper airflow. Keeping them out of damp basements, attics, crawl spaces, and other places where they could collect moisture is one way to keep mould at bay.
    • Use fans to move warm air away from heaters and hot surfaces like radiators. Fans also work well when venting bathrooms, kitchens, laundry rooms, and other areas where moisture collects.
    • Check the weather forecast regularly to ensure that you don’t need to use your heater or air conditioner during periods of high humidity.
    • Clean up spills immediately. Make sure that no food or liquid remains on floors or furniture.
    • Install a dehumidifier if necessary. You can lower the relative humidity in your home using a dehumidifier. You can find models designed specifically for homes with mould problems.

    If you suspect that mould is already present in your home, here are some steps to protect yourself and your family.

    • Remove wet carpet and padding. Mould may not affect drywall and floorboards, but it can trap moisture inside the walls.
    • Wash everything down with clean water. Don’t let dirty dishes sit around for days.
    • Let fresh air circulate in your home.
    • Change air filters. Dirty filters can cause dust mites and bacteria to multiply and spread mould spores.
    • Dispose of old clothing and linens. Mould thrives in the dark, moist environments, so throw out anything that smells musty or looks discoloured. 

    Mould grows best in warm, humid environments. Some species of mould require only water and heat to grow. Therefore, when moisture accumulates in bathrooms, kitchens, basements, attics, crawl spaces, and even inside walls, it provides ideal conditions for mould to thrive.

    If you notice any signs of mould at home, here are some things to consider:

    1) Check your bathroom and kitchen for leaks. Moisture can easily seep through cracks around windows, doors, pipes, sinks, toilets, tubs, showers, etc.

    2) Look for evidence of flooding. Water left standing for long periods can cause severe structural problems.

    3) Check for condensation on windows, ceilings, and walls. Condensation indicates excessive moisture within your home.

    4) Check for wet carpeting, furniture, clothing, and bedding. Wet items can trap moisture and provide excellent places for mould to grow.

    5) Check for musty odours. Odours indicate excess moisture and may signal a more severe issue than mildew.

    6) Check for visible mould. Mould can look like black spots on the wood, drywall, wallpaper, insulation, or concrete.

    Water extraction is a challenging task, and you need experts to do this properly. We use advanced tools and modern technologies to do this job well. There are a few things that determine how much water extraction costs. First, of course, the water source is the crucial determining factor.

    1. Fresh Water Extraction

    Freshwater is less risky and easy to clean, so we charge lower fees.

    1. Grey Water Extraction

    It is more contaminated than clean water. Bathtub, sink, and water from electrical appliances like washing machines are some of the greywater sources. We charge reasonable fees for it.

    1. Black Water Extraction

    Sewage overflows and floods are the sources of black water. Therefore, it is the most affected area. Due to that risk, we charge additional fees for such cleaning.

    Here’s an overview of assessing the costs, but we will offer a quote only after inspecting the water damaged area. 


    You may have to face some extra costs like repair costs and sanitisation. If the premise is affected by water leaks, you need to fix the sources. For this, you will need a plumber.

    Service Areas

    The technicians at Reztor Restoration are fully licensed, bonded, and insured to handle all types of water damage restoration services. You can call us with any size or scope of the task, and we are available 24/7 to assist.

    We can handle the majority of water damage restoration jobs across Brookwater Ipswich and its surrounding suburbs, such as:

    • Bellbird Park 
    • Springfield
    • Augustine Heights 
    • Springfield Lakes 
    • Springfield Central

    Our Edges

    You need water extraction services if you have flood water damage. Get high-quality services in your area by calling 1800 739 867 today!

    24 Hour Emergency Service: Reztor Restoration has teams waiting for your call 24/7. We advise scheduling urgent repairs as soon as possible.

    We use modern methods to remove water from damaged areas with sump pumps, blowers, and fans. As a result, we ensure customer satisfaction at 100%.

    Professionally Trained: All our cleaning experts are licensed and have received extensive training.

    Charges: Our fees are reasonable for end-to-end services. We are just a phone call away.

    Reztor Restoration is a leading company for water damage restoration. No matter where you are in Brookwater, we can help.

    Our clients receive the best service from us. In addition, our team’s water damage repair experts are fully trained and certified. Thus, we do a great job handling any water damage restoration project.

    Our Amazing List Of Services We Provide

    Reztor Restoration is the company of choice for professional water and flood damage restoration services. So call our restoration specialists to fix any water issues that you are experiencing.

    We have lots of other services available. Drop by on our service page to know more about our options. Or feel free to contact us.

    Our Round-The-Clock Emergency Service Call Ups

    Reztor Restoration is a 24-hour emergency service provider in Ipswich and its nearby areas. That means we can help you 24/7 if you need water damage restoration. Our team of restoration experts can come to your aid at any time of the day.

    We pride ourselves on providing top of the line work and customer service. So no matter what time you call us, we will be ready to help. So if your home has suffered a flood, we will be there on the spot to help you.

    Our response time is quick to get you back to your routine as soon as possible. That is why we provide 24-hour services. However, keep in mind that our response time depends on the day and your location. We usually try our best to be there within an hour.

    We Offer the following Services

    Water Damage

    Wet Carpet

    Flood Clean Up

    Contact Us Today For Your Free Estimate!

    We’ve Seen And Serviced It All.

    If you need help restoring your property from water damage, please don’t hesitate to contact us. We are more than happy to help.


    In addition to Sadliers Crossing, we also serve the following suburbs:

    • Wulkuraka
    • Coalfalls
    • Woodend
    • Wulkuraka
    • Leichhardt
    • West Ipswich
    • Ipswich CBD

    Many people don’t know when to hire an expert for water damage restoration. Truthfully, you can’t always tell what the damages are by looking at them. However, if you see any of the signs mentioned above, your best bet is to call a Reztor Restoration for help.

    Never underestimate the value of knowledge regarding water damage restoration. If you’re not sure whether you should hire a professional, you should consider hiring one.

    You deserve a restoration team that has helped thousands of people just like you get back to their daily life with as little stress and interruption as possible.

    24/7 Emergency Service

    24/7 Emergency Service

    We offer 24 hours, 7 days a week, 1-hour rapid emergency response for all water damaged proprerties/flood emergencies. A fast response is vital to minimise damage.

    Competitive Pricing

    Competitive Pricing

    Reztor Restoration is highly respected in both the private and insurance sectors, and you can be sure all our work is a quality standard and a very competitive pricing structure.

    Trained & Certified

    Trained & Certified

    Reztor Restoration strives to be at the top of the game. All our staff and management team are continuously trained and certified by various industry bodies.

    State of Art Equipment

    State of Art Equipment

    We invest in the very best equipment on the market. Our commitment to staying up to date ensures the best experience possible.

    What People Say

    Other Services


    Frequently Asked Questions

    Great question! The best thing you can do is promptly attend to the water damage emergency! We want to start the extraction and drying process to limit secondary damage as soon as possible.

    Did you know? The property owner's insurance policy typically includes a clause that places an obligation on you (the property owner) to take action to reduce any further damages that could be caused by flooding?

    So, in the event of a water damage loss (pipe break, etc.) or flood, proper and timely drying and mitigation are necessary to stop secondary water damage and protect you from penalties from your own insurance company.

    Also, insurance companies often work with their list of "preferred" water restoration companies. The problem is that the "preferred" companies are more concerned with keeping the insurance provider happy (by cutting costs) rather than fully taking care of your problem.

    We pride ourselves on being a customer-first company! That means we care about you and your needs, first and foremost.

    So, after shutting off your water, you should immediately call us! By bringing in a reputable and professional water damage restoration company that is certified by the IICRC, you can relax knowing everything is being done to prevent secondary damage.

    At Reztor Restoration, we'll also take care of any documents your insurance company may need. We create and send a detailed report to your insurance company that provides everything they need for your claim. It also proves that you did your part.

    Plus, by picking your own water damage restoration company, you won't be forced to work with an insurance "preferred company" that may leave you even more frustrated than before. 

    Did you know? Sometimes an item may feel dry to the touch, but the moisture content is still too high, meaning it isn't dry entirely? 

    For example, think about a time when you've done laundry, and you pulled out a pair of pants that felt dry because they were warm, but a few hours later, you reach for them, and they are damp. Imagine how much water and moisture could be trapped under your carpet, in your walls, or behind your trim. You probably can't see or feel the water, but it's there!

    Items in your home may hold moisture within them, which isn't apparent at the first touch. Yet, we make sure your property is dry properly. That's because drying is a science! We don't have to rely on guesswork, thanks to our specialised restoration tools that tell us the exact moisture content of any item. 


    In addition, we monitor the drying process with advanced moisture testing and thermal imaging. As a result, we will never leave before your property is dried thoroughly, and we'll always show you the proof that your property is 100% restored.

    Call the Reztor team immediately! If your carpet is not dried sufficiently, there is a high chance that your carpet will start to smell, and mould will develop in as little as 24 hours. 

    It is always necessary to act as quickly as possible as mould can pose severe health threats. The carpet will not dry out by itself no matter how many windows you open or fans you put on it. And no, a wet vac won't fix it - specialised equipment is required. So it is best to call Reztor Restoration as soon as possible. 

    Our work involves extracting the water and installing top-of-the-line, professional-grade carpet drying equipment to remove all moisture from the walls, carpet, underlay, and sub-floor to try to save your Aroona property before it's too late. We specialise in wet carpet drying, so there's a good chance we will be able to save your carpet, so you don't have to replace it

    Yes! Thankfully, with today's technology advancements, specialised drying equipment and techniques allow us to dry the affected areas without removing your carpet and underlay.

    A side benefit of drying your carpet from top to bottom is that it reduces the risk of shrinkage and further damage. If your carpet is wet and you pile on the wetness underneath it, your carpet will never dry properly. In addition, if the moisture is trapped between the layers of underlay, the drying process will be slower, thus causing a longer recovery time.

    All water damage situations in Aroona are unique and should be assessed to determine the best course of action. Generally speaking, the first step is to extract the freestanding water using professional-grade equipment. 

    We then apply antimicrobial chemicals to the carpet to reduce/prevent any bacterial and mould growth. Finally, specialised equipment is installed to complete the drying process. The equipment will be left running overnight to ensure that the carpet is dried thoroughly.

    The first step you should take is to prevent or reduce further flooding. You can do this by identifying the source of water, and if possible, shutting the main valve off while waiting for Reztor. We can be onsite in Aroona for emergency water removal within an hour or two.

    It's important not to wait around to find out what kind of damage your property in Sadliers Crossing could suffer from due to flooding. Loss of revenue and decrease in property value, structural damage, microbial growth are just a few effects of delaying protective measures by even a few hours.

    Water extraction is necessary, and it is a task of primary importance when dealing with flooding or water damage incidents. Most people, however, are unaware of the risks associated with water extraction.

    The dangers involved are creating a path to drain water and exposing the extraction area to bacteria and mould. Most importantly, water extraction is necessary only if it improves the quality of your property's restoration, not just to get rid of wetness. 

    In these cases, don't risk getting yourself exposed to these dangers. Instead, call our team to deal with it immediately to minimise risk from these dangers.

    We offer our superior services around the clock, 24/7. Call us any time of the week, and we will get one of our technicians on the case fast. 

    We have 24/7 phone support so that you can reach us whenever it's most convenient for you, which is what we aim to achieve.

    Letting your Sadliers Crossing property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.

    Avoid these issues by hiring experts who know what they're doing, like Reztor.

    Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.

    You'll save money when you get specialists who have the right tools and knowledge for the job. That is because further damage to your properties that could lead you to throw them away is prevented, and the integrity of what remains is preserved.

    There are dangers to water extraction that the general public is not aware of. Upon entering your home, water may already be contaminated by life-threatening bacteria, mould, or even deadly toxins from metal corrosion. In these cases, don't run the risk of getting yourself exposed to these dangers. Call professionals to deal with it instead.

    Absolutely! Our in-house technicians have the proper training and are assigned to the job you request. 


    A project manager supervises these technicians who keep tabs on what work is done and when. They work as a team and are adaptable, friendly, and highly knowledgeable on all things restoration and repair.

    The project manager we assign for each specific case handles client information.

    It ensures that your information is taken care of and organised for easy access for your convenience. 


    Further, our company insists on being transparent with you during the whole restoration process, from start to finish. We'll explain whatever we do and keep you updated on our progress.

    We have a 1-hour rapid response guaranteed when you call us to work on water damage emergencies.

    We have the proper equipment and technology to get affected premises dry as quickly as possible for a rapid response. We are a fully-equipped and licensed restoration company in Aroona.

    Before our professional can come in to take charge of your water damage situation, make sure to consider the weather could help or antagonise the drying efforts that will take place. Do check if rain could find itself indoors. Shut off the water at the source or minimise the amount of water that could get to your carpet. 


    If you have them available and cannot take out your carpet from where it is, place fans and dehumidifiers in the area where the carpet lies. That is done to promote air circulation and air evaporation. Thus, it will help your wet carpet dry quicker.

    Also, consider whether your carpet has padding underneath and check if it is saturated with moisture. When this padding gets wet, mould spores may also attach to it and make it home. Mould can multiply exponentially overnight when not dealt with as soon as possible. Remove the said padding and let it dry if possible.


    Do not use a regular home vacuum cleaner to suck up the water. Likely, the vacuum you have is not the kind that is used for water suction.

    Do these preliminary steps so you can minimise the damage done to your carpet when faced with water damage emergencies.

    Considering that every job is different, a turnaround time of 3-4 days is an average for our flood clean-up service.

    We are a leading restoration company in Aroona that can reach your property within the hour. We have a maximum response time of around 1-2 hours for water damage emergencies.

    Letting your property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.

    Avoid these issues by hiring experts who know what they're doing, like Reztor. Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.

    You'll save money when you get specialists who have the right tools and knowledge for the job. That is because further damage to your properties that could lead you to throw them away is prevented, and the integrity of what remains is preserved.

    There are three types of water: clean water, greywater, and black water.

    A primary task of technicians is to identify the type of water present in the affected areas. Knowing the kind of water at play can adequately assess and anticipate the type of damage it could potentially cause and the necessary equipment that he should use.

    Clean water originates from a potable (drinking) source. It is entirely safe to use and can be used without any concern. That is why it is best to use it in water damage emergencies.

    Greywater comes from the kitchen sink and bathroom washbasin. It contains soap, shampoo, detergents, and other contaminated materials similar to clean water in terms of sanitation but not for everyday usage.

    Blackwater comes from the toilet or urinal. It is highly unsanitary and should only be used for handling greywater tasks. That is why you must not use it in the kitchen or bathroom.

    Yes. Different kinds of water cause different kinds of damage. Water that is free of sewage and harmful toxins causes clean water damage. That type of damage is the least severe.

    On the other hand, water spewed from appliances and fixtures such as washing machines, toilets, and pumps cause grey water damage. Direct contact with greywater poses some harm to humans. To be disinfected before reuse, it may be necessary to remove any affected items by greywater.

    Water that involves sewage, floodwater, ocean water, including water from other natural sources, which could cause extreme damage, both structural and microbial causes black water damage. It would be best to act fast when dealing with black water. Disinfection of the affected areas and items will be necessary when dealing with black water damage.

    The team will first conduct an initial inspection once they arrive. Our team can then set an action plan upon gathering the necessary information. In addition, we will make estimates and give you a quotation for works that they deem necessary. Once approved, we will immediately prevent secondary damage such as mould and bacteria.

    Aside from floods, your property in Sadliers Crossing is at risk to suffer water damage from other causes. These causes include, but are not limited to, burst pipe, pipe leakage, appliance mishap, faulty fire sprinkler system, to name a few.

    Our team of professionals can adequately assess your property to determine the cause of water damage and what is needed to repair it. We also compare the kind of damage you are getting with the kind of repairs we will do, which will help you determine a better solution for your problem.

    Specialised equipment is necessary to work with different kinds of water. It is not well known, but the fact is that water is prone to contamination of life-threatening bacteria, mould, or toxins from metal corrosion.

    It is best to know what you are dealing with before attempting anything. By hiring Reztor, you are ensured of your family's safety and your property. Your property is in good hands with us. Our team is well-trained to assess your problem and give you a safe and cost-effective solution.

    Visible and internal structural damage and microbial growth are some kinds of damage that await property that isn't taken care of at once. Delaying protective measures by even a few hours could aggravate damage to your property in the long term. Time is of the essence when you're up against flooding. 

    Several health risks may also arise because of this for you, your family, or your business. However, you can avoid health dangers by preparing for flood events.

    You stand to suffer potential losses that you might not be able to afford and a decrease in the property's value when you delay protective measures by even a few hours once your property in Sadliers Crossing is hit and submerged in flood. That can cause irreversible structural damage to your property. Like mould and mildew growth, health risks could also arise from this mishap.

    Don't take that risk! Have specialists that could take the necessary steps to clean up the mess left by floods.

    A project manager is on the job for every job to keep tabs. It's our way to make sure you know what work is done and how much you'll be charged. You won't pay any hidden charges when Reztor is on the case. Reztor offers diverse options to improve efficiency without sacrificing quality.

    Unless you're a certified water damage restorer and have the necessary tools and specialised equipment needed for the job, you're better off hiring Reztor. 

    Our technicians have the necessary training and experience to deal with whatever water damage issue you may have. In addition, we could do a more efficient job at drying your carpets. As a result, you could avoid causing unnecessary harm to your belongings when you hire Reztor for the job.

    The answer might surprise you. Flooding due to a burst pipe or during pipe fittings is the most common cause of flooding in Sadliers Crossing. Meanwhile, flooding due to rain is less common by comparison. 

    Flooding is more likely to happen when your property has poor drainage or poorly installed plumbing or structures. Fixing pipe leaks and not letting other problems happen could diminish the chances of flooding.


    Our company guarantees a 1-hour rapid response from the time you call in cases of water damage emergencies. Expect prompt, rapid service during emergencies when you call Reztor.

    Reliable Restoration Help Available 24/7

    Reztor Restoration performs wet carpet drying, flood clean-up, and everything in between. We are a company you can rely on to be there to help clean the mess left by disasters.

    We are ready to help whenever, wherever you are in North Boovall. Contact us at 1800-739-867 to get excellent service today!