Water damage isn’t caused by one thing in particular, and it doesn’t target anyone. No matter where you live, it can happen to anyone. It doesn’t matter if your plumbing snafu occurs in the kitchen or the bathroom – if there’s any water, even from a small drip, that seeps into your walls and floors, it creates an environment for mould to grow spread to your home unchecked.

If you have a water damage emergency in Haigslea

    Get Help Fast:

    What do you do when water damage occurs?

    1. Call Reztor Restoration company
    2. Clean the damaged area
    3. Dry the area
    4. Repair damages

    Our expert teams of thoroughly trained and skilled staff provide quality service for almost any water damage situation. We have provided services throughout the years, so you can ensure that our work is top-notch.

    Products With The Highest Quality

    Getting your home and business clean can be done safely and quickly with our services. In addition, our carpet cleaning equipment is one of the most advanced available. As a result, it allows us to provide the most effective service for fast, complete and professional results.

    We at Reztor Restoration understand that carpet water damage can be an unpleasant event. We are here to help you deal with the damaged areas of your carpets. We have years of experience dealing with water damages near and around Haigslea.

    • Before you begin cleaning, be sure to turn off any power and utilities at your house. You don’t want the risk of an electrical fire! Follow all the proper safety measures before getting started with the restoration process.
    • Contact a professional that specialises in fire and smoke damage cleaning. A company like Reztor Restoration will have the tools and gear to do the job correctly.
    • Use detergents in your fire damage clean-up. If you don’t have access to an exterior cleaner, you can use detergents like bleach to remove stains from residual smoke particles.
    • Install a dehumidifier after cleaning if the fire causes any water damage. It will help prevent mould growth.
      After you’ve finished the cleaning process, you can move on to the next steps for repair. First, talk with a professional that offers restoration services to find out how they can help. If you’re looking for a skilled fire damage repair company, Reztor Restoration is the right choice. We offer complete services to ensure your house is restored quickly and adequately. Contact us online for more information about our fire damage clean-up and restoration services, or call our Redbank office at 1800-739-867.

    If there is a fire, then the first thing that you need to do is contact an experienced restoration business. A professional restoration company will be able to help you restore your home after a fire so that it can be ready for occupancy again as soon as possible. Restoration is essential to the fire and smoke damage cleaning process; without it, your home will suffer. Don’t let this happen to you! Make sure that you contact Reztor Restoration for a free estimate today! 

    If you are looking for a professional restoration company that knows how to get the job done, Reztor Restoration is your choice. We offer top-notch services that will get your home back to normal in no time! We want to help you restore your home after a fire as soon as possible, so we’re always ready to help. Ask any questions about our services, and we will be happy to provide you with a quote.

    Following a fire, the first thing you should do is contact an experienced restoration company. A professional restoration company will be able to help you restore your home after a fire so that it can be ready for occupancy again as soon as possible. Restoration is essential to the fire and smoke damage cleaning process; without it, your home will suffer. Don’t let this happen to you! Make sure that you contact Reztor Restoration for a free estimate today!

    Our company offers a full range of smoke and fire damage restoration services. Founded over a decade ago, Reztor Restoration has been offering these services to various customers. We offer full smoke and fire damage restoration services. You are welcome to contact us for a free estimate and discuss any concerns or questions. 

    We offer smoke and fire damage restoration, interior and exterior cleaning, and mould removal. We provide our services in many different areas around the Middleton area. Residential, commercial and industrial services are available.

    • Fire and Smoke Damage Restoration
    • Flood Damages Restoration
    • Water Extraction Service
    • Water Damage Restoration Service
    • Mould Inspection and Removal
    • 24/7 Damage Emergency Call ups
    • Odour Control
    • Stain Removal
    • Meth Exposure and Testing
    • Hard Surface Cleaning
    • Roof Repairs
    • Textile And Carpet Cleaning
    • Roof Replacement
    • Carpet Drying
    • Wet Damage Carpet Restorations 

    It is imperative to have fire damage restoration done as soon as possible after extinguishing a fire. The longer you wait to have the damage repaired, the less likely it is that your house will be able to be adequately restored. If your home has suffered severe fire damage, you would want to find an experienced restoration company like Reztor Restoration to help you with the repairs.

    The experts at ReztorZeztor are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), an organisation that sets standards for cleaning professionals in fire restoration services. The IICRC is one of the most respected organisations in the industry. They have been recognised by insurance companies, government agencies, and other leading trade associations for their commitment to excellence and professionalism.

    A reputable and well-established company, Reztor Restoration offers various building and property maintenance services at a competitive price. Each of our services is guaranteed. We also offer our services around the Redbank area, such as:

    • Moggill
    • Riverview
    • Goodna
    • Collingwood Park
    • Redbank Plains
    • Bellbird Park

    Fire damage can be devastating. Protect your property from further damage and loss. Call a professional cleanup service if you need help restoring your home or business after a fire.

    A team of highly trained technicians is available to handle any water damage repair and clean-up job every day. In addition, we use only high-quality products and equipment to ensure that we leave no trace of our visit behind.

    As a result, your home is restored as quickly as possible. We’ll treat your home as our own to give you peace of mind.

    Our Amazing List Of Services We Provide

    Reztor Restoration is the company of choice for professional water and flood damage restoration services. So call our restoration specialists to fix any water issues that you are experiencing.

    We have lots of other services available. Drop by on our service page to know more about our options. Or feel free to contact us.

    We Guarantee Our Process

    We have the ability and skills to use the latest, proven methods for restoring your property after an emergency. Thus, we use various drying and cleaning equipment and careful, detailed steps to restore your furnishings and property after a water damage incident.

    Colour Restoration?

    Is it possible after a flood? It would depend on the cause of the water damage. So, if the water was caused by a pipe breaking and flooding your entire home, you may be able to restore your belongings’ colours.

    However, suppose it was due to mould or normal wear and tear. Besides, they may look darker than they initially did because of certain moulds causing discolouration.

    We Offer the following Services

    Water Damage

    Wet Carpet

    Flood Clean Up

    Why Hire A Restoration Company LIke Reztor Restoration?

    Reztor Restoration is a full-service restoration company serving Haigslea and surrounding areas, including:

    • Glamorgan Vale
    • Borallon
    • Marburg
    • Ironbark
    • Mount Marrow
    • Thagoona
    • Walloon

    Our expert teams of thoroughly trained and skilled staff provide quality service for almost any water damage situation. We have provided services throughout the years, so you can ensure that our work is top-notch.

    You deserve a restoration team that has helped thousands of people just like you get back to their daily life with as little stress and interruption as possible.

    24/7 Emergency Service

    24/7 Emergency Service

    We offer 24 hours, 7 days a week, 1-hour rapid emergency response for all water damaged proprerties/flood emergencies. A fast response is vital to minimise damage.

    Competitive Pricing

    Competitive Pricing

    Reztor Restoration is highly respected in both the private and insurance sectors, and you can be sure all our work is a quality standard and a very competitive pricing structure.

    Trained & Certified

    Trained & Certified

    Reztor Restoration strives to be at the top of the game. All our staff and management team are continuously trained and certified by various industry bodies.

    State of Art Equipment

    State of Art Equipment

    We invest in the very best equipment on the market. Our commitment to staying up to date ensures the best experience possible.

    What People Say

    Other Services

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    Frequently Asked Questions

    Should I call Reztor Restoration first or my insurance company first?

    Great question! The best thing you can do is promptly attend to the water damage emergency! We want to start the extraction and drying process to limit secondary damage as soon as possible.

    Did you know? The property owner’s insurance policy typically includes a clause that places an obligation on you (the property owner) to take action to reduce any further damages that could be caused by flooding?

    So, in the event of a water damage loss (pipe break, etc.) or flood, proper and timely drying and mitigation are necessary to stop secondary water damage and protect you from penalties from your own insurance company.

    Also, insurance companies often work with their list of “preferred” water restoration companies. The problem is that the “preferred” companies are more concerned with keeping the insurance provider happy (by cutting costs) rather than fully taking care of your problem.

    We pride ourselves on being a customer-first company! That means we care about you and your needs, first and foremost.

    So, after shutting off your water, you should immediately call us! By bringing in a reputable and professional water damage restoration company that is certified by the IICRC, you can relax knowing everything is being done to prevent secondary damage.

    At Reztor Restoration, we’ll also take care of any documents your insurance company may need. We create and send a detailed report to your insurance company that provides everything they need for your claim. It also proves that you did your part.

    Plus, by picking your own water damage restoration company, you won’t be forced to work with an insurance “preferred company” that may leave you even more frustrated than before. 

    How do you know when the property in Haigslea is dry?

    Did you know? Sometimes an item may feel dry to the touch, but the moisture content is still too high, meaning it isn’t dry entirely? 

    For example, think about a time when you’ve done laundry, and you pulled out a pair of pants that felt dry because they were warm, but a few hours later, you reach for them, and they are damp. Imagine how much water and moisture could be trapped under your carpet, in your walls, or behind your trim. You probably can’t see or feel the water, but it’s there!

    Items in your home may hold moisture within them, which isn’t apparent at the first touch. Yet, we make sure your property is dry properly. That’s because drying is a science! We don’t have to rely on guesswork, thanks to our specialised restoration tools that tell us the exact moisture content of any item. 


    In addition, we monitor the drying process with advanced moisture testing and thermal imaging. As a result, we will never leave before your property is dried thoroughly, and we’ll always show you the proof that your property is 100% restored.

    What should I do if water has damaged my carpet?

    Call the Reztor team immediately! If your carpet is not dried sufficiently, there is a high chance that your carpet will start to smell, and mould will develop in as little as 24 hours. 

    It is always necessary to act as quickly as possible as mould can pose severe health threats. The carpet will not dry out by itself no matter how many windows you open or fans you put on it. And no, a wet vac won’t fix it – specialised equipment is required. So it is best to call Reztor Restoration as soon as possible. 

    Our work involves extracting the water and installing top-of-the-line, professional-grade carpet drying equipment to remove all moisture from the walls, carpet, underlay, and sub-floor to try to save your Aroona property before it’s too late. We specialise in wet carpet drying, so there’s a good chance we will be able to save your carpet, so you don’t have to replace it

    Can my carpet be dried without lifting or removing it?

    Yes! Thankfully, with today’s technology advancements, specialised drying equipment and techniques allow us to dry the affected areas without removing your carpet and underlay.

    A side benefit of drying your carpet from top to bottom is that it reduces the risk of shrinkage and further damage. If your carpet is wet and you pile on the wetness underneath it, your carpet will never dry properly. In addition, if the moisture is trapped between the layers of underlay, the drying process will be slower, thus causing a longer recovery time.

    What is the process of restoring water-damaged carpet?

    All water damage situations in Aroona are unique and should be assessed to determine the best course of action. Generally speaking, the first step is to extract the freestanding water using professional-grade equipment. 

    We then apply antimicrobial chemicals to the carpet to reduce/prevent any bacterial and mould growth. Finally, specialised equipment is installed to complete the drying process. The equipment will be left running overnight to ensure that the carpet is dried thoroughly.

    An accident happened. Water is everywhere. What should we do first?

    The first step you should take is to prevent or reduce further flooding. You can do this by identifying the source of water, and if possible, shutting the main valve off while waiting for Reztor. We can be onsite in Aroona for emergency water removal within an hour or two.

    How much damage might floods cause to my Haigslea house?

    It’s important not to wait around to find out what kind of damage your property in Haigslea could suffer from due to flooding. Loss of revenue and decrease in property value, structural damage, microbial growth are just a few effects of delaying protective measures by even a few hours.

    Is water extraction even necessary when dealing with flooding or water damage incidents?

    Water extraction is necessary, and it is a task of primary importance when dealing with flooding or water damage incidents. Most people, however, are unaware of the risks associated with water extraction.

    The dangers involved are creating a path to drain water and exposing the extraction area to bacteria and mould. Most importantly, water extraction is necessary only if it improves the quality of your property’s restoration, not just to get rid of wetness. 

    In these cases, don’t risk getting yourself exposed to these dangers. Instead, call our team to deal with it immediately to minimise risk from these dangers.

    When is your office open for calls?

    We offer our superior services around the clock, 24/7. Call us any time of the week, and we will get one of our technicians on the case fast. 

    We have 24/7 phone support so that you can reach us whenever it’s most convenient for you, which is what we aim to achieve.

    It is an excellent option to let my property in Haigslea dry out on its own to save money?

    Letting your Haigslea property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.

    Avoid these issues by hiring experts who know what they’re doing, like Reztor.

    Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.

    You’ll save money when you get specialists who have the right tools and knowledge for the job. That is because further damage to your properties that could lead you to throw them away is prevented, and the integrity of what remains is preserved.

    Is water extraction even necessary when dealing with flooding or water damage incidents?

    There are dangers to water extraction that the general public is not aware of. Upon entering your home, water may already be contaminated by life-threatening bacteria, mould, or even deadly toxins from metal corrosion. In these cases, don’t run the risk of getting yourself exposed to these dangers. Call professionals to deal with it instead.

    Is there someone in charge of keeping track of what Reztor employees are up to while on the job?

    Absolutely! Our in-house technicians have the proper training and are assigned to the job you request. 


    A project manager supervises these technicians who keep tabs on what work is done and when. They work as a team and are adaptable, friendly, and highly knowledgeable on all things restoration and repair.

    How will my details and information be managed?

    The project manager we assign for each specific case handles client information.

    It ensures that your information is taken care of and organised for easy access for your convenience. 


    Further, our company insists on being transparent with you during the whole restoration process, from start to finish. We’ll explain whatever we do and keep you updated on our progress.

    How fast could one of your personnel arrive after I call?

    We have a 1-hour rapid response guaranteed when you call us to work on water damage emergencies.

    We have the proper equipment and technology to get affected premises dry as quickly as possible for a rapid response. We are a fully-equipped and licensed restoration company in Aroona.

    What should be considered before a technician arrives to dry my carpet?

    Before our professional can come in to take charge of your water damage situation, make sure to consider the weather could help or antagonise the drying efforts that will take place. Do check if rain could find itself indoors. Shut off the water at the source or minimise the amount of water that could get to your carpet. 


    If you have them available and cannot take out your carpet from where it is, place fans and dehumidifiers in the area where the carpet lies. That is done to promote air circulation and air evaporation. Thus, it will help your wet carpet dry quicker.

    Also, consider whether your carpet has padding underneath and check if it is saturated with moisture. When this padding gets wet, mould spores may also attach to it and make it home. Mould can multiply exponentially overnight when not dealt with as soon as possible. Remove the said padding and let it dry if possible.


    Do not use a regular home vacuum cleaner to suck up the water. Likely, the vacuum you have is not the kind that is used for water suction.

    Do these preliminary steps so you can minimise the damage done to your carpet when faced with water damage emergencies.

    How long does the flood clean-up take?

    Considering that every job is different, a turnaround time of 3-4 days is an average for our flood clean-up service.

    We are a leading restoration company in Aroona that can reach your property within the hour. We have a maximum response time of around 1-2 hours for water damage emergencies.

    How long does the carpet drying service take?

    Letting your property dry out on its own is NOT a good option. Mould could grow on your items, and building materials can swell and rot when you do an improper drying job.

    Avoid these issues by hiring experts who know what they’re doing, like Reztor. Before we start drying, we first conduct a thorough and detailed assessment. We also prepare the necessary paperwork before and while we work.

    You’ll save money when you get specialists who have the right tools and knowledge for the job. That is because further damage to your properties that could lead you to throw them away is prevented, and the integrity of what remains is preserved.

    What are the types of water?

    There are three types of water: clean water, greywater, and black water.

    A primary task of technicians is to identify the type of water present in the affected areas. Knowing the kind of water at play can adequately assess and anticipate the type of damage it could potentially cause and the necessary equipment that he should use.

    Clean water originates from a potable (drinking) source. It is entirely safe to use and can be used without any concern. That is why it is best to use it in water damage emergencies.

    Greywater comes from the kitchen sink and bathroom washbasin. It contains soap, shampoo, detergents, and other contaminated materials similar to clean water in terms of sanitation but not for everyday usage.

    Blackwater comes from the toilet or urinal. It is highly unsanitary and should only be used for handling greywater tasks. That is why you must not use it in the kitchen or bathroom.

    Do different kinds of water cause the same kind of damage?

    Yes. Different kinds of water cause different kinds of damage. Water that is free of sewage and harmful toxins causes clean water damage. That type of damage is the least severe.

    On the other hand, water spewed from appliances and fixtures such as washing machines, toilets, and pumps cause grey water damage. Direct contact with greywater poses some harm to humans. To be disinfected before reuse, it may be necessary to remove any affected items by greywater.

    Water that involves sewage, floodwater, ocean water, including water from other natural sources, which could cause extreme damage, both structural and microbial causes black water damage. It would be best to act fast when dealing with black water. Disinfection of the affected areas and items will be necessary when dealing with black water damage.

    What is the first step the Reztor team makes upon arriving after I call?

    The team will first conduct an initial inspection once they arrive. Our team can then set an action plan upon gathering the necessary information. In addition, we will make estimates and give you a quotation for works that they deem necessary. Once approved, we will immediately prevent secondary damage such as mould and bacteria.

    Are there lesser-known causes of water damage in Ipswich?

    Aside from floods, your property in Haigslea is at risk to suffer water damage from other causes. These causes include, but are not limited to, burst pipe, pipe leakage, appliance mishap, faulty fire sprinkler system, to name a few.

    Our team of professionals can adequately assess your property to determine the cause of water damage and what is needed to repair it. We also compare the kind of damage you are getting with the kind of repairs we will do, which will help you determine a better solution for your problem.

    Why should I hire Reztor instead of conducting water extraction myself? The task seems doable.

    Specialised equipment is necessary to work with different kinds of water. It is not well known, but the fact is that water is prone to contamination of life-threatening bacteria, mould, or toxins from metal corrosion.

    It is best to know what you are dealing with before attempting anything. By hiring Reztor, you are ensured of your family’s safety and your property. Your property is in good hands with us. Our team is well-trained to assess your problem and give you a safe and cost-effective solution.

    What kind of damage could flood do to my property?

    Visible and internal structural damage and microbial growth are some kinds of damage that await property that isn’t taken care of at once. Delaying protective measures by even a few hours could aggravate damage to your property in the long term. Time is of the essence when you’re up against flooding. 

    Several health risks may also arise because of this for you, your family, or your business. However, you can avoid health dangers by preparing for flood events.

    I'm not convinced that floodwater could be as destructive as advertised. What could it do to my Haigslea property?

    You stand to suffer potential losses that you might not be able to afford and a decrease in the property’s value when you delay protective measures by even a few hours once your property in Haigslea is hit and submerged in flood. That can cause irreversible structural damage to your property. Like mould and mildew growth, health risks could also arise from this mishap.

    Don’t take that risk! Have specialists that could take the necessary steps to clean up the mess left by floods.

    I'm afraid that I’ll pay hidden charges when I hire Reztor. Is there a way to prevent this from happening?

    A project manager is on the job for every job to keep tabs. It’s our way to make sure you know what work is done and how much you’ll be charged. You won’t pay any hidden charges when Reztor is on the case. Reztor offers diverse options to improve efficiency without sacrificing quality.

    Is it more practical to hire an expert to dry my carpets or clean my place of flood?

    Unless you’re a certified water damage restorer and have the necessary tools and specialised equipment needed for the job, you’re better off hiring Reztor. 

    Our technicians have the necessary training and experience to deal with whatever water damage issue you may have. In addition, we could do a more efficient job at drying your carpets. As a result, you could avoid causing unnecessary harm to your belongings when you hire Reztor for the job.

    What's the most common cause of flooding in Haigslea?

    The answer might surprise you. Flooding due to a burst pipe or during pipe fittings is the most common cause of flooding in Haigslea. Meanwhile, flooding due to rain is less common by comparison. 

    Flooding is more likely to happen when your property has poor drainage or poorly installed plumbing or structures. Fixing pipe leaks and not letting other problems happen could diminish the chances of flooding.


    How soon will a Reztor employee arrive when I call for help?

    Our company guarantees a 1-hour rapid response from the time you call in cases of water damage emergencies. Expect prompt, rapid service during emergencies when you call Reztor.

    Our Skills Are Unmatched

    When you think about water damage restoration, you probably picture a long process of drying out a wet home or business. But that isn’t always the case. If you call Reztor Restoration for our flood water restoration service, we have the skillset to dry out your property quickly and effectively.  

    Our professionals will assess the damage and determine the level of restoration that you need. Then, they will provide you with a professional quote for the restoration you need. We will complete your property’s drying process ASAP if you stick with us. To get a free quote, call 1800 739 867 today!