Call the 24/7 emergency team or send details and photos for review.
Contact Reztor directly. We can assess the damage, carry out applicable restoration work and prepare supporting documentation.
For property managers, strata managers, owners corporations and facilities teams.
Property claim supportFor loss adjusters, assessors, insurers and claims teams.
Claims professional supportReztor provides restoration and supporting documentation. Your insurer determines policy coverage and claim outcomes.
Noticed mould, a musty smell or dampness that keeps returning? Start with what to do when you find mould, including the details to record and when to get advice before cleaning.
Browse the articles below for related questions. Our mould assessment and remediation page explains moisture investigation, material decisions and the proposed work. If a leak has affected the property, see the related water-damage restoration pathway.
Mould can grow on your carpet if it has been moist for a long period. If you’ve had flooding at home and the carpet has been wet for more than 24 hours, that’s just the…
Homebuyers should investigate the property’s history of flooding and other natural disasters and its potential future vulnerability before offering a home with water damage. It’s terrifying to think that your living room is filled with…
Homeowners rarely anticipate or are satisfied when they have a water damage issue. Several indicators point in that direction, including warping, discolouration, and an odour. After assessing the damage, immediate action is required. Water damage…
There is no safe time for natural disasters to strike Queensland and cause physical damage. Hurricanes and tropical storms are liable for billions of losses to property each year. It takes a few minutes for…
Most of us think it’s fine to vacuum our rugs once a week. Our carpets, however, bear the brunt of things like foot activity and spills. Therefore, this is not the case. Do you still…
The knowledge of finding water damage in one’s own home is one of the most frustrating things that may occur. In the event of flooding caused by a natural disaster, a burst pipe, or water…
