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Insurance & claims

Reztor or your insurer first?

When damage is active, the immediate priority is safety and limiting further harm where it is safe to do so.

What to know

Keep both conversations clear

Contact Reztor for restoration guidance and your insurer for policy and claim decisions. Keep notes, photos and reference numbers as the situation develops.

  1. 1Describe what happened and when
  2. 2Record visible damage when it is safe
  3. 3Ask each party what they need from you next

One clear path

Tell us what happened.

Send the essential details so the team can assess urgency and explain what happens next.

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